HEART TO HEART HOSPICE OF NORTHEAST INDIANA, LLC
Provider Information
- Address
- 5646 COVENTRY LANE
FORT WAYNE, IN 46804 - Ownership Type
- For-Profit
- Medicare Certified Since
- July 23, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 0 |
| Licensed Practical Nurses (LPN) | 0 |
| Volunteers | 0 |
1
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEART TO HEART HOSPICE OF NORTHEAST INDIANA, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEART TO HEART HOSPICE OF NORTHEAST INDIANA, LLC compares to hospices nationwide.
13.3 minutes
of nurse care per routine home care day, on average
That is the 61st percentile among hospices nationally. The national median is about 12 minutes.
98
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.3 min
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.9%
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.3%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits51.4%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.6%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months30.1%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care14.5%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.2%
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)89th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,731 · 22nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 64.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life64.5%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer16%
- Dementia17%
- Heart and circulatory disease7%
- Lung and respiratory disease21%
- Stroke26%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care in Fort Wayne
Heart to Heart Hospice of Northeast Indiana serves the Fort Wayne area from their office on Coventry Lane. This freestanding hospice provider offers end of life support for local families. They earned Medicare certification in 2020. The organization holds accreditation from the Accreditation Commission for Health Care. This designation shows the agency meets high national standards for safety and care. They focus on providing comfort for patients in Allen County. Choosing a local team helps keep care close to home. That matters during difficult times.
About HEART TO HEART HOSPICE OF NORTHEAST INDIANA, LLC
This is a for-profit hospice agency. Families should know that for-profit status means the agency operates as a business while following federal Medicare rules. The Accreditation Commission for Health Care reviews the agency to ensure they follow strict quality guidelines. These reviews look at how the team handles medical records and patient safety. Accredited agencies often have extra oversight to keep standards high. You can feel better knowing an outside group checked their work. The team has been serving the community since 2020. They must keep up with changing health rules to stay certified. It is a good idea to ask how they handle daily care needs. You deserve clear answers about who will visit your loved one at home. Ask about their team size and how they connect with families. Clear communication makes a big difference for everyone involved.
Quality Overview
What Is Hospice Care Like in FORT WAYNE?
Hospice care in Indiana focuses on comfort rather than a cure. Teams work to manage pain and help patients live each day with dignity. In Fort Wayne, you can find different types of agencies. Some are large national groups while others are smaller local offices. This specific provider is a freestanding hospice. The current records show they have a small staff team. They do not report having full-time registered nurses or social workers on the direct payroll based on recent government files. This is important to discuss during your initial meeting. You should ask who will be on your care team. Ask how they coordinate with your primary doctor or other specialists. Getting the right support is vital for peace of mind. Every family has unique needs for their loved one. You should ensure the agency can meet those needs every single day.
What to Ask When Choosing a Hospice Provider
You have the right to interview any hospice agency before you start services. Start by asking about their response time for emergency calls at night. A good agency will have staff ready to help you 24 hours a day. Ask how they manage pain and other symptoms for patients. This is the core of their work. You should also ask how often a nurse will visit your home. Ask if they provide help with bathing or personal grooming. These small things make a big difference in daily comfort. Finally, ask what happens if your needs change suddenly. You want an agency that can adapt to your situation. Do not feel rushed to pick the first one you find. Take your time to get the answers you need for your family.
Preserve Your Family Stories
Your loved one has a rich history that deserves to be remembered. We provide tools to help you record and save these memories for future generations.
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