HospiceScout

HEART TO HEART HOSPICE OF EASTERN INDIANA LLC

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
1178 FREMONT COURT SUITE 2
ELKHART, IN 46516
Ownership Type
For-Profit
Medicare Certified Since
March 20, 1997

Are you this hospice's administrator? Update your information

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HEART TO HEART HOSPICE OF EASTERN INDIANA LLC
RoleStaff Count
Registered Nurses (RN)3
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers0

13

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HEART TO HEART HOSPICE OF EASTERN INDIANA LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Respite care (up to five days at a time, to give family caregivers a break)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HEART TO HEART HOSPICE OF EASTERN INDIANA LLC compares to hospices nationwide.

11.9 minutes

of nurse care per routine home care day, on average

That is the 46th percentile among hospices nationally. The national median is about 12 minutes.

61

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.9 min

    Ranks better than about 46% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends9.1%

    Ranks better than about 63% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life96%

    Ranks better than about 70% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits43%

    Ranks better than about 63% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care6%

    Ranks better than about 53% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months38%

    Ranks better than about 46% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care4%

    Ranks better than about 67% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2%

    Ranks better than about 37% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)92nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$13,632 · 26th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 49.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life49.3%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer14%
  • Dementia32%
  • Heart and circulatory disease20%
  • Lung and respiratory disease23%
  • Stroke4%
  • Other conditions8%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Heart to Heart Hospice of Eastern Indiana

Heart to Heart Hospice of Eastern Indiana provides end-of-life care for residents in Elkhart, Indiana. They offer support for patients and their loved ones during a difficult time. Their team works to manage pain and provide comfort in the familiar setting of home. This provider has served the local community for many years. They focus on dignity and personal care for every patient they see. It is important to find a team that fits your family's specific needs. They are located at 1178 Fremont Court, Suite 2. If you live in Elkhart County, this is one option for hospice support. The goal is always to improve the quality of each day. They help families focus on spending time together instead of worrying about medical tasks. Choosing the right care team makes a big difference. It brings peace of mind to everyone involved.

About Heart to Heart Hospice of Eastern Indiana

This hospice agency operates as a for-profit organization. They have been Medicare certified since March 20, 1997. That is over 25 years of experience in the field. That is a long time to serve a community. Being Medicare certified means they meet federal standards for care. You should feel comfortable asking about their specific services. Every agency runs a bit differently. Some offer extra grief support, while others focus on specific medical needs. Families should look at the full picture when choosing a provider. Think about what matters most to your loved one. Is it having a nurse available at night? Is it having a chaplain visit? Ask these questions early. It helps you get the right support when you need it most. They are here to help you navigate these choices with care.

Quality Performance

This provider holds an impressive 5/5 overall rating from CMS. They also earned a perfect 5/5 score for their quality of care. This means they perform very well on federal health standards. Their patient satisfaction rating is 3/5. This score comes from surveys filled out by families. It shows there is always room to grow in how they connect with people.

Understanding Hospice Care in Elkhart

Hospice care in Elkhart is about more than just medicine. It is about supporting the whole person. Many families in Indiana choose hospice when they want to focus on comfort rather than a cure. You can get this care in your own house, an assisted living facility, or a nursing home. The team usually includes a doctor, a nurse, and a social worker. They also add aides to help with daily tasks. It is a team effort. The thing is, hospice is not just for the final days of life. You can start care much earlier. Many people find comfort by starting as soon as they become eligible. Do not wait for a crisis to start the conversation. Talk to your doctor about your options today. Having a plan in place takes a lot of weight off your shoulders. It allows you to breathe.

What to Ask When Choosing a Hospice Provider

Picking a hospice team is a big decision. You want to feel good about who enters your home. Start by asking these questions to get a clear picture. First, ask how quickly they can send a nurse if a problem happens at night. You need to know help is there when you need it. Second, ask how they support the family members who are acting as caregivers. Caring for a loved one is hard work. You deserve support, too. Third, ask about their specific experience with your loved one's health condition. Some teams have more practice with certain needs. Finally, ask what their plan is for pain management. You want to know they have a solid approach to keeping your loved one comfortable. Be honest about your worries. A good hospice team will listen and explain everything clearly. They should never make you feel rushed.

Keep Your Family Stories Alive

Your loved one has a life full of stories and wisdom. We can help you record these memories so they stay with your family forever. It is a simple way to honor their journey.

Start Saving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.