HospiceScout

ELARA CARING VII

Provider Information

Address
3085 STEVENSON DR, STE 200A
SPRINGFIELD, IL 62703
Ownership Type
For-Profit
Medicare Certified Since
May 9, 2017

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Hospice Care at ELARA CARING VII

ELARA CARING VII provides essential hospice services to the community in Springfield, Illinois. They operate from their office on Stevenson Drive to support patients facing serious illnesses. Their team focuses on comfort, dignity, and quality of life during a very difficult season. Whether at home or in a care facility, they bring medical support and emotional care directly to the bedside. This is their core mission. The goal is always to manage pain and help families focus on spending meaningful time together. Dealing with a terminal diagnosis is never easy, but having local support changes everything. They serve residents across Sangamon County with a focus on compassionate, end-of-life care. Families often find that having a dedicated team nearby makes the process feel much more manageable. It is about support when it matters most.

About ELARA CARING VII

ELARA CARING VII functions as a for-profit hospice provider. They have been Medicare certified since May 9, 2017. That is over seven years of experience serving the Springfield area. Being a for-profit agency means they operate under specific business standards while still meeting federal health requirements. What should you look for? First, check their history. This provider has a long track record of meeting the strict rules set by Medicare. You want to know that the team caring for your loved one follows high safety and quality standards. They are located in zip code 62703, making them a central option for many. Choosing a hospice is a big decision for any family. You should feel comfortable asking about their staff training and how they handle emergencies after hours. Reliability matters deeply in this line of work.

Quality Performance Summary

ELARA CARING VII holds a perfect 5/5 overall rating from CMS. This reflects their high standard of clinical care. However, their patient satisfaction score is 2/5. This suggests that while their medical processes are strong, families sometimes report challenges with the communication or support experience.

Understanding Hospice Care in Springfield

Springfield has a variety of hospice options available for residents. Finding the right fit depends on your family's specific needs and the type of care required. Most agencies here provide a team approach. This includes nurses, aides, social workers, and chaplains. The thing is, every hospice works a bit differently. Some focus heavily on spiritual support, while others prioritize aggressive symptom management. You should look for a team that aligns with your values. Remember, hospice is not just about the final days. It is meant to improve the quality of life for months, if possible. Many families wait too long to start services. Don't do that. Starting early allows the team to build a real relationship with the patient. That connection is vital for everyone involved in the care journey.

What to Ask When Choosing a Hospice Provider

Picking a hospice agency can feel overwhelming. Take a breath and focus on the basics. Here are a few questions that help clear things up. First, ask how quickly a nurse can get to your home in the middle of the night. You need to know that help is truly available 24/7. Second, ask what the plan is if the patient's pain becomes hard to manage at home. Do they have a backup facility? Third, ask how they involve the family in the care plan. You are the expert on your loved one, and they should listen to you. And finally, ask about their experience with your loved one's specific diagnosis. Not every agency handles complex cases the same way. Get clear answers before you sign any paperwork. You deserve to feel confident in your choice.

Preserve Your Family Stories

The time you spend with your loved one is precious. Capture their stories, wisdom, and memories while you can to create a lasting legacy for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.