ACCENTCARE HOSPICE & PALLIATIVE CARE OF ILLINOIS
Provider Information
- Address
- 6400 SHAFER COURT
ROSEMONT, IL 60018 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 9, 1995
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 82 |
| Physicians | 10 |
| Volunteers | 14 |
194
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ACCENTCARE HOSPICE & PALLIATIVE CARE OF ILLINOIS reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2014.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ACCENTCARE HOSPICE & PALLIATIVE CARE OF ILLINOIS compares to hospices nationwide.
11.2 minutes
of nurse care per routine home care day, on average
That is the 38th percentile among hospices nationally. The national median is about 12 minutes.
340
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.2 min
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.7%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.3%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits72.6%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care12.2%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months36.2%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7.3%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.9%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)98th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$14,079 · 29th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 55.8% of patients or more. Most hospices score above 90 percent.
- Pain screening99.9%
- Pain assessment99.8%
- Breathing difficulty screening99.8%
- Breathing difficulty treatment99.7%
- Treatment preferences discussed100%
- Beliefs and values discussed99.8%
- Bowel care for patients on opioids99.3%
- Visits in the last days of life55.8%
- All care steps completed99.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer29%
- Dementia5%
- Heart and circulatory disease17%
- Lung and respiratory disease7%
- Stroke28%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
AccentCare Hospice & Palliative Care of Illinois
This hospice provider serves the Rosemont area from its office on Shafer Court. They offer specialized end-of-life care for patients and their families. The organization holds accreditation from the Joint Commission. This means they meet high national standards for safety and quality. They have provided services to the community since 1995. Their team works in Cook County to support comfort and peace for those facing a life-limiting illness. Choosing a hospice is a serious decision for your family. Understanding who provides the care is the first step in that process. They focus on providing care that aligns with their mission as a for-profit hospice agency.
About AccentCare Hospice & Palliative Care of Illinois
This agency operates as a for-profit hospice. They have been certified by Medicare for nearly three decades. Their accreditation from the Joint Commission is a sign of their commitment to performance. The Joint Commission reviews their clinical processes and safety measures. They do this to ensure the agency follows strict national rules. You should know that this provider is a freestanding hospice. They have a team of 194 employees ready to help. This includes 82 registered nurses and 10 physicians. They also work with 14 volunteers who provide extra support to patients. These numbers show a large team dedicated to their daily operations. Families should look at how these roles work together for patient care. It is a big group effort every single day.
Quality Overview
What Is Hospice Care Like in ROSEMONT?
Hospice care in this part of Illinois focuses on comfort and dignity. The goal is to manage pain and support the family. You will find that care teams move between homes, nursing facilities, and other settings. With 82 nurses on staff, this provider maintains a large workforce to meet patient needs. These nurses handle symptoms and coordinate with the doctors on the team. The small group of volunteers also adds a personal touch to the care. They offer companionship during quiet moments. Most families find that having a team with many nurses helps them feel secure. The staff works hard to keep patients comfortable in their own beds. That is their primary job. Every day is different for the care team in Cook County.
What to Ask When Choosing a Hospice Provider
You should talk to a few providers before making a choice. Ask them how quickly a nurse can reach your home during an emergency. You also want to know how the team handles pain medication changes at night. Ask how they help families with the emotional parts of this time. It is also good to ask how often the staff will visit your loved one. Ask about their plan for after-hours calls. You deserve clear answers to these questions. Do not feel rushed to decide. Take your time to find the right fit for your family. Each agency runs their program in a different way. You want to pick one that listens to your specific needs.
Preserve Your Family Stories
Your loved one has a lifetime of memories worth keeping. Find simple ways to record their history and preserve their voice for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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