ACCENTCARE HOSPICE & PALLIATIVE CARE OF ILLINOIS
Provider Information
- Address
- 6400 SHAFER COURT
ROSEMONT, IL 60018 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 9, 1995
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 82 |
| Physicians | 10 |
| Volunteers | 14 |
194
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ACCENTCARE HOSPICE & PALLIATIVE CARE OF ILLINOIS reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2014.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ACCENTCARE HOSPICE & PALLIATIVE CARE OF ILLINOIS compares to hospices nationwide.
11.2 minutes
of nurse care per routine home care day, on average
That is the 38th percentile among hospices nationally. The national median is about 12 minutes.
340
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.2 min
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.7%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.3%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits72.6%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care12.2%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months36.2%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7.3%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.9%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)98th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$14,079 · 29th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 55.8% of patients or more. Most hospices score above 90 percent.
- Pain screening99.8%
- Pain assessment99.8%
- Breathing difficulty screening99.8%
- Breathing difficulty treatment99.3%
- Treatment preferences discussed100%
- Beliefs and values discussed99.8%
- Bowel care for patients on opioids99.3%
- Visits in the last days of life55.8%
- All care steps completed98.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer29%
- Dementia5%
- Heart and circulatory disease17%
- Lung and respiratory disease7%
- Stroke28%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About AccentCare Hospice & Palliative Care of Illinois
AccentCare Hospice & Palliative Care of Illinois serves patients in Rosemont and surrounding parts of Cook County. This provider operates as a freestanding hospice agency. They have been certified by Medicare since 1995. Their team holds accreditation from the Joint Commission. This group evaluates health organizations to ensure they meet high standards for safety and performance. Getting this seal shows that a provider meets rigorous benchmarks that go beyond basic state rules. Families can look for this mark to understand if a group follows best practices for patient care.
Provider Background
This agency functions as a for-profit hospice provider. They maintain a team of 194 total employees. This includes 82 registered nurses and 10 physicians. They also work with 14 volunteers to support patient needs. The Joint Commission accreditation helps provide a framework for how they deliver care. It focuses on how providers manage medical records and patient safety. Because they are a large team, they have many hands available to help. That is a benefit for those who need regular visits. You should check if their specific schedule matches what your family needs today.
Quality Overview
What Is Hospice Care Like in ROSEMONT?
Hospice care in the Rosemont area focuses on comfort for people with serious illness. Providers here send nurses, aides, and social workers to your home. They manage pain and symptoms while supporting the family. The main goal is to keep the patient comfortable and at peace. Because Rosemont is part of Cook County, you have access to several hospice options. Each agency has its own approach to staffing and daily care. Some offer more volunteer support than others. Always ask about the nurse-to-patient ratio to see how much time they can spend with your loved one. It is your right to choose the provider that fits your family best.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a big step. You should feel comfortable with the people entering your home. Start by asking how quickly they can respond to an emergency call at night. Find out how many nurses they have available for weekend visits. Ask if they provide specialized care for specific illnesses like heart disease or dementia. It is also good to ask how they handle changes in pain levels. You might ask what happens if the patient needs to move to an inpatient unit. Take notes during your talk with their staff. Clear answers help you make a better decision for your family.
Keep Your Family Stories Alive
Your loved one has a lifetime of memories. Recording their history and stories provides a lasting gift for your children and grandchildren to treasure forever.
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