HospiceScout

ST CROIX HOSPICE

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
185 BUCKLEY DRIVE, STE B
ROCKFORD, IL 61107
Ownership Type
For-Profit
Medicare Certified Since
April 1, 2005

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ST CROIX HOSPICE
RoleStaff Count
Registered Nurses (RN)4
Licensed Practical Nurses (LPN)1

12

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ST CROIX HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ST CROIX HOSPICE compares to hospices nationwide.

13 minutes

of nurse care per routine home care day, on average

That is the 59th percentile among hospices nationally. The national median is about 12 minutes.

40

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day13 min

    Ranks better than about 59% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends10.6%

    Ranks better than about 73% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life92.8%

    Ranks better than about 45% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits55.8%

    Ranks better than about 46% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care7.3%

    Ranks better than about 44% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months36.6%

    Ranks better than about 50% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care8.5%

    Ranks better than about 43% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice3.7%

    Ranks better than about 19% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$13,230 · 24th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 81.5% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life81.5%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer27%
  • Dementia13%
  • Heart and circulatory disease17%
  • Lung and respiratory disease6%
  • Stroke20%
  • Other conditions20%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

St. Croix Hospice in Rockford

St. Croix Hospice provides compassionate end-of-life care for residents in Rockford, Illinois. Their team works out of their office on Buckley Drive in Winnebago County. They focus on comfort, pain management, and emotional support for patients and their loved ones. Families in the area often turn to them when they need a partner during a difficult health journey. The goal is simple. They want to make every day count for the people they serve.

About St. Croix Hospice

St. Croix Hospice is a for-profit provider that has served the community since April 2005. That is nearly two decades of experience in the hospice field. Being Medicare certified means they meet strict federal standards for care. You might wonder what that means for your family. It means they follow specific rules to ensure quality and safety. They offer a team-based approach. This includes nurses, aides, and spiritual counselors working together. Choosing a provider with a long history can offer peace of mind. You are looking for a team that knows the local healthcare landscape well. St. Croix Hospice brings that local knowledge to your front door every day.

Understanding Hospice Care in Rockford

Hospice care is not about giving up. It is about choosing comfort when a cure is no longer the goal. In Rockford, families have several options for support. The thing is, hospice is meant to be used early. Many people wait until the final days, but you can use these services for months. It helps if you start the conversation sooner rather than later. Your primary doctor can help you make the referral. Once the team arrives, they help manage pain and symptoms at home. They also support the family with grief and planning. You do not have to walk this path alone. The local hospice teams in Winnebago County are ready to step in and help carry the weight.

What to Ask When Choosing a Hospice Provider

Picking a hospice team is a big decision. You want to feel comfortable with the people entering your home. Start by asking how quickly they can respond to an emergency call at night. You should also ask how their team handles pain management when symptoms change fast. Another good question is how they support family members after a loss. It helps to know if they provide volunteers or extra help with daily chores. Trust your gut during these meetings. If the staff answers your questions with care and patience, that is a great sign. You deserve a team that listens to your needs above all else.

Keep Your Family Stories Alive

Your loved one has a lifetime of wisdom and memories to share. Capture these precious stories now so they can be cherished for generations to come.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.