HospiceScout

OSF HOSPICE

OtherFreestanding Hospice

Provider Information

Address
2265 WEST ALTORFER DRIVE
PEORIA, IL 61615
Ownership Type
Other
Medicare Certified Since
January 30, 1992

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for OSF HOSPICE
RoleStaff Count
Registered Nurses (RN)37
Licensed Practical Nurses (LPN)3
Physicians1

80

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what OSF HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Both provided directly and arranged with other facilities

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how OSF HOSPICE compares to hospices nationwide.

17.1 minutes

of nurse care per routine home care day, on average

That is the 88th percentile among hospices nationally. The national median is about 12 minutes.

180

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day17.1 min

    Ranks better than about 88% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.7%

    Ranks better than about 59% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life95.7%

    Ranks better than about 67% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits36.1%

    Ranks better than about 72% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care11.3%

    Ranks better than about 20% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months37.4%

    Ranks better than about 48% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care5.2%

    Ranks better than about 61% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.6%

    Ranks better than about 30% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)95th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$10,441 · 12th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 67.2% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.9%
  • Pain assessment100%
  • Breathing difficulty screening99.9%
  • Breathing difficulty treatment99.6%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids98.5%
  • Visits in the last days of life67.2%
  • All care steps completed99.1%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer31%
  • Dementia13%
  • Heart and circulatory disease18%
  • Lung and respiratory disease12%
  • Stroke7%
  • Other conditions19%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

OSF Hospice in Peoria

OSF Hospice provides compassionate end-of-life care for families in Peoria, Illinois. They focus on comfort, dignity, and quality of life when it matters most. Their team works right in the heart of Peoria at 2265 West Altorfer Drive. You can reach their office directly at (309) 683-7700 to discuss your specific needs. They serve the local community with a deep commitment to patient-centered care. The goal here is simple. They want to help patients stay at home or in a comfortable setting while managing symptoms with expertise. Dealing with a terminal illness is incredibly hard for any family. Having a trusted partner nearby makes a real difference in those quiet, difficult moments. It is about more than just medicine. It is about supporting the whole person and their loved ones through a very tough journey. You are not alone in this process.

About OSF Hospice

OSF Hospice has been serving the community since January 30, 1992. That is over three decades of experience in the hospice field. That is a big deal in this industry. They operate under an 'Other' ownership structure, which often means they are tied to a larger health system or non-profit mission. This history gives them a deep root in the Peoria area. When you choose a provider with this much tenure, you get the benefit of established systems and protocols. Families should know that Medicare certification is a standard for quality and safety. It means they meet strict federal rules for care delivery. You want a team that knows the path well. They have seen it all before. Their long track record shows they are a stable presence for families facing uncertain times. It provides a sense of security when you need it most.

Quality Performance

OSF Hospice stands out with an impressive 5/5 overall rating from Medicare. They also earned a perfect 5/5 for their quality of care. Plus, they hold a solid 4/5 rating for patient satisfaction. This means families generally feel heard and supported by their care team.

Understanding Hospice Care in Peoria

Finding the right hospice care in Peoria is a vital step for your family. The city offers several options, but quality varies between providers. That is why checking the Medicare Hospice Care Index is so helpful. It looks at how well a team manages pain and keeps patients safe. Most people do not realize that hospice is not just about the final days. It is about living as well as possible for as long as possible. The thing is, many families wait too long to call for help. Starting early allows the hospice team to build a real relationship with the patient. It lets them get to know the family's unique wishes. And that changes everything. You deserve a team that listens to your concerns. Take your time to compare the ratings for local groups. You want a team that feels like a good fit for your values.

What to Ask When Choosing a Hospice Provider

You should feel empowered to ask hard questions when interviewing a hospice team. Start by asking how they handle pain after hours. You need to know that someone will answer the phone at 3:00 AM. Ask them about their typical nurse-to-patient ratio as well. Smaller caseloads often mean more time for your loved one. It is also smart to ask how they support the family emotionally. Do they have grief counselors on staff? That kind of support is essential. You might also ask how they coordinate with your current primary doctor. Good care happens when everyone is on the same page. Do not be afraid to ask for clarity if something sounds confusing. You are the expert on your family's needs. The right provider will be happy to answer every single question you have. They should make you feel calm and informed.

Preserve Your Family's Story

During this time, stories and memories become more precious than ever. Learn how to capture these moments for future generations to cherish.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.