CHICAGO HOPE & PALLIATIVE HEALTHCARE INC
Provider Information
- Address
- 9944 S ROBERTS ROAD SUITE 105
PALOS HILLS, IL 60465 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 3, 2016
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Volunteers | 1 |
5
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CHICAGO HOPE & PALLIATIVE HEALTHCARE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2016.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CHICAGO HOPE & PALLIATIVE HEALTHCARE INC compares to hospices nationwide.
7.9 minutes
of nurse care per routine home care day, on average
That is the 9th percentile among hospices nationally. The national median is about 12 minutes.
36
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day7.9 min
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.5%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life53.8%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits92.2%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.7%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months25.7%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care8.6%
Ranks better than about 43% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.9%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$26,330 · 85th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 17.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment96.2%
- Breathing difficulty screening100%
- Breathing difficulty treatment73.7%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life17.5%
- All care steps completed79.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer22%
- Dementia33%
- Heart and circulatory disease17%
- Lung and respiratory disease11%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Palos Hills
Chicago Hope & Palliative Healthcare Inc offers hospice and palliative services to families in Palos Hills, Illinois. They focus on comfort and quality of life for patients facing a life-limiting illness. The team works hard to manage pain and symptoms while providing emotional support. This helps your loved one stay as comfortable as possible during a difficult time. They serve Cook County with a dedicated approach to end-of-life care. Choosing the right partner for this journey is a big decision for any family. That is why having local support nearby matters so much.
About CHICAGO HOPE & PALLIATIVE HEALTHCARE INC
This provider has been Medicare certified since March 3, 2016. They operate as a for-profit organization. This means they run their business under private ownership while meeting strict government rules for hospice care. Being certified for several years shows they have a track record of serving the local community. Families should know that Medicare covers hospice services fully for those who qualify. You do not need to worry about the cost for care related to the terminal illness. The team at their Roberts Road office is there to help guide you through the process. It is about making sure your family feels heard and supported every step of the way.
Quality Performance
Understanding Hospice Care in PALOS HILLS
Hospice care is not just about the final days of life. It is actually about living each day as fully as possible. In Palos Hills and across Cook County, hospice teams provide care wherever you call home. This could be a private house, an assisted living facility, or a nursing home. The thing is, many families wait too long to call for help. Starting care early allows the team to build a real relationship with your loved one. They bring in nurses, aides, and social workers to handle the day-to-day burdens. You get to focus on being a family member again rather than a caregiver. And that shift in focus often brings a lot of peace to the household.
What to Ask When Choosing a Hospice Provider
Picking a provider can feel overwhelming when you are tired and stressed. Start by asking how quickly they can respond to a call in the middle of the night. You need to know that help is available 24/7. Ask how they handle pain management and if they have doctors who specialize in this. It is also smart to ask about their experience with your loved one's specific diagnosis. Finally, ask what kind of support they offer to you and other family members after a loss. Do they have grief counselors available? Don't be afraid to ask these hard questions. The right provider will be happy to answer them clearly and with kindness.
Preserve Your Family Stories
The stories of your loved ones are a precious gift. Recording these memories now can provide comfort for generations to come. Explore ways to capture those meaningful moments today.
Start Preserving MemoriesOther Hospice Providers Nearby
SSM HEALTH AT HOME HOSPICE - ILLINOIS
HARMONEYCARES HOSPICE
VNA HOSPICE
BLESSING HOSPICE
SARAH BUSH LINCOLN HOSPICE
CLAY COUNTY HEALTH DEPARTMENT
Helpful Guides for Families
How to Start Hospice Conversations: A Practical Guide
Learn how to start hospice conversations with your loved ones. Get expert scripts, signs it is time, and tools to find quality care near you with Hospice Scout.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
How to Choose a Hospice Provider: A Family’s Complete Guide
Feeling overwhelmed? Our hospice selection guide helps you compare providers, understand Medicare benefits, and make the best choice for your loved one today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.