HospiceScout

PALOS COMMUNITY HOSPITAL HOSPICE

Non-ProfitJoint Commission (JCAHO) AccreditedHome Health Agency

Provider Information

Address
15295 E 127TH STREET
LEMONT, IL 60439
Ownership Type
Non-Profit
Medicare Certified Since
June 6, 1997

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for PALOS COMMUNITY HOSPITAL HOSPICE
RoleStaff Count
Registered Nurses (RN)22
Physicians1
Volunteers2

39

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what PALOS COMMUNITY HOSPITAL HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how PALOS COMMUNITY HOSPITAL HOSPICE compares to hospices nationwide.

12.8 minutes

of nurse care per routine home care day, on average

That is the 56th percentile among hospices nationally. The national median is about 12 minutes.

85

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12.8 min

    Ranks better than about 56% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends12.5%

    Ranks better than about 82% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life96.3%

    Ranks better than about 73% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits48%

    Ranks better than about 56% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care1.8%

    Ranks better than about 79% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months35.1%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care3.5%

    Ranks better than about 70% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.8%

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)98th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$8,879 · 7th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 76.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment99.8%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life76.7%
  • All care steps completed99.9%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer28%
  • Dementia15%
  • Heart and circulatory disease20%
  • Lung and respiratory disease11%
  • Stroke10%
  • Other conditions16%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Supportive Care in Lemont

Palos Community Hospital Hospice serves families in Lemont, Illinois, and the surrounding DuPage County area. Their team focuses on comfort, dignity, and quality of life for those facing a life-limiting illness. They offer medical, emotional, and spiritual support right where you live. Whether you are at home or in a facility, this team steps in to help manage symptoms and provide peace of mind. It is a big decision to start hospice care. But knowing you have a dedicated team nearby can make the journey much easier for your loved ones. They are committed to providing care that honors the wishes of every patient they serve. That is the core of what they do every single day.

About Palos Community Hospital Hospice

This hospice provider has been Medicare certified since June 6, 1997. As a non-profit organization, their focus remains squarely on the needs of the patient rather than on profits. They have served the community for over twenty-five years. That is a long track record of stability in a field where trust is everything. Families should know that non-profit status often means any extra money goes right back into patient services. You can find them at 15295 E 127th Street in Lemont. If you need to reach their office, you can call them at (630) 257-1111. Choosing a long-standing local provider can give you a sense of security during a difficult time. They have deep roots in this area, which helps them understand the local health resources available to you.

High Quality Standards

Palos Community Hospital Hospice holds a perfect 5/5 overall rating from CMS. They also earned a 5/5 for their quality of care. Plus, patients and their families gave them a 4/5 rating for satisfaction. These scores show they do a great job at both clinical tasks and personal care.

Understanding Hospice Care in Lemont

Finding the right care in DuPage County can feel like a heavy task. Many families worry about finding a team that truly listens. The good news is that hospice care is about more than just medicine. It is about creating a circle of support around the person you love. This care is usually provided in the patient's own home, which keeps them in a familiar, comfortable setting. The team visits regularly to check in, adjust medications, and offer a hand to family caregivers. What most people do not realize is that you can choose your provider. You are not forced to pick the first one you see. Take your time to compare your options and talk to the staff. You deserve a team that feels like a good fit for your family's unique needs.

What to Ask When Choosing a Hospice Provider

You should feel empowered to ask tough questions. Start by asking how quickly a nurse can get to your home in an emergency. This is vital for peace of mind. Next, ask about their experience with your loved one’s specific condition. Some providers have extra training for certain illnesses. You should also ask how they support family members after a loss. Grief support is a key part of hospice care. Finally, find out if they offer volunteer services. Volunteers can sit with a patient so you can run a quick errand or take a nap. Getting these answers now will save you a lot of stress later. Do not be afraid to ask for clarity. A good provider will be happy to talk through every detail with you.

Preserve Your Family History

Every life is full of stories that deserve to be remembered. We can help you capture these memories in a simple, beautiful way for your family to cherish for years to come.

Start Preserving Stories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.