HospiceScout

HENDERSON COUNTY HEALTH DEPARTMENT HOSPICE

GovernmentACHC AccreditedHome Health Agency

Provider Information

Address
208 WEST ELM STREET
GLADSTONE, IL 61437
Ownership Type
Government
Medicare Certified Since
June 11, 2009

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HENDERSON COUNTY HEALTH DEPARTMENT HOSPICE
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)1
Physicians2
Volunteers4

18

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HENDERSON COUNTY HEALTH DEPARTMENT HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HENDERSON COUNTY HEALTH DEPARTMENT HOSPICE compares to hospices nationwide.

1

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Gladstone

Henderson County Health Department Hospice provides end-of-life care for residents in Gladstone, Illinois. They focus on comfort, dignity, and support for families during a difficult time. This team works to manage pain and symptoms while offering emotional support to everyone involved. Choosing the right hospice is a major step. It is about finding a partner who honors your loved one’s wishes every single day. This provider serves the local community from their office on West Elm Street. They understand the unique needs of families in Henderson County. You deserve a team that listens to your concerns and answers your questions clearly. Their goal is to make sure your loved one feels peaceful and cared for in their own home. It is a vital service that brings relief when you need it most.

About Henderson County Health Department Hospice

This hospice is a government-run agency. They have been Medicare certified since June 11, 2009. That is over fifteen years of serving the community. Being government-operated means they follow strict rules set by public health standards. For families, this offers a specific level of oversight and accountability. Many people find comfort knowing the agency is part of the local health department structure. The thing is, hospice is not just about medical care. It is about the human connection during life’s final chapters. They offer a team approach that includes nurses, aides, and support staff. You can reach them directly at (309) 627-2812 to discuss your specific needs. They can explain how their services work and what to expect during the admission process. It is okay to ask for help early on. Getting information sooner rather than later helps you make better decisions for your family.

Quality Ratings Note

Official quality ratings for this provider are not yet available from Medicare. This happens sometimes with certain agencies. We suggest you call them directly to ask about their care philosophy and how they measure success with their patients.

Understanding Hospice Care in Gladstone

Hospice care in small towns often feels more personal. You are working with neighbors who care about the local area. In Gladstone, you have the option to receive care wherever you call home. This could be a private house or an assisted living facility. The main goal is to improve quality of life when a cure is no longer the focus. And that is a big deal. Most hospice teams provide visits on a regular schedule. They also have staff on call around the clock for emergencies. What most people do not realize is that you can change your mind about hospice at any time. If you decide to seek curative treatment again, you have that right. The team is there to support your choices, not to take control away from you. It is your journey, and they are simply there to walk beside you and provide the help you need.

What to Ask When Choosing a Hospice Provider

Picking a provider is a deeply personal task. You should feel comfortable with the people entering your home. Start by asking how quickly a nurse can arrive if a crisis happens at night. That is a very important question. You should also ask how the team handles pain management and what their philosophy is on comfort. Here are a few more things to consider:

  • How often will a nurse visit my loved one each week?
  • What support do you offer to family caregivers who might be tired?
  • Can you help us with equipment like hospital beds or oxygen supplies?
  • How do you handle spiritual or emotional needs during this time?

Take your time with these questions. A good hospice team will never rush you. They should be happy to sit down and explain everything in plain language. If you feel like a number instead of a person, keep looking. You deserve a team that truly cares.

Preserve Your Family’s Story

During this time, the memories and stories of your loved ones become even more precious. We offer resources to help you capture these moments and keep their legacy alive for future generations.

Start Preserving Stories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.