ALC PALLIATIVE AND HOSPICE CARE INC
Provider Information
- Address
- 360 W BUTTERFIELD RD, STE 325
ELMHURST, IL 60126 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 29, 2016
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
5
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ALC PALLIATIVE AND HOSPICE CARE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2016.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ALC PALLIATIVE AND HOSPICE CARE INC compares to hospices nationwide.
12.1 minutes
of nurse care per routine home care day, on average
That is the 48th percentile among hospices nationally. The national median is about 12 minutes.
49
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.1 min
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.6%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life86.6%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits62.6%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.3%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months30.6%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care25%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$24,694 · 81st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 46.7% of patients or more. Most hospices score above 90 percent.
- Pain screening98.9%
- Pain assessment98.3%
- Breathing difficulty screening100%
- Breathing difficulty treatment92.3%
- Treatment preferences discussed100%
- Beliefs and values discussed98.9%
- Visits in the last days of life46.7%
- All care steps completed94.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer8%
- Dementia54%
- Stroke10%
- Other conditions16%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
ALC Palliative and Hospice Care in Elmhurst
ALC Palliative and Hospice Care Inc operates out of Elmhurst, Illinois. This provider offers hospice services to people in the Cook County area. They have served the community since 2016 under a for-profit model. The agency holds accreditation from the Accreditation Commission for Health Care. This status shows they meet specific standards for patient care and safety. Families can feel confident knowing an outside group regularly checks their work. The team aims to support patients during serious illness with a focus on comfort. They work within the local medical system to provide care at home or in other settings.
About ALC Palliative and Hospice Care Inc
This agency is a for-profit provider that has been certified by Medicare for several years. Accreditation from the Accreditation Commission for Health Care serves as a mark of quality. It means the agency agrees to follow strict rules set by experts in the healthcare field. These standards cover everything from how they manage pain to how they train their staff. Families should know that this accreditation is voluntary and shows a commitment to high performance. The agency maintains a small team to deliver these services. Their staff includes registered nurses and a licensed practical nurse to handle medical needs. They do not currently use volunteers in their care model. This structure allows them to provide focused care to a smaller group of patients. You should always ask about their current team size when you meet with them.
Quality of Care
What Is Hospice Care Like in Elmhurst?
Hospice care in Elmhurst focuses on comfort when a cure is no longer the goal. The care team visits patients where they live to manage pain and symptoms. This agency employs two registered nurses and one licensed practical nurse. These professionals work together to address physical needs and offer guidance to family members. Because the team is small, they provide a very specific level of attention to each patient. The goal is to keep the patient as comfortable as possible in their own home. Nurses help manage medicine and check on the patient often. They also explain what to expect as the illness changes over time. It is a team effort. You will work closely with these nurses to make sure your loved one feels heard and supported every single day.
What to Ask When Choosing a Hospice Provider
Finding the right care can feel like a large task. You should start by asking how quickly a nurse can get to your home if an emergency happens at night. Ask how they handle pain management and if they have a doctor on call twenty-four hours a day. It is also good to ask how they keep family members updated on the patient's condition. You might also ask how they help with emotional needs or spiritual support during this time. Get clear answers about who will be in your home and how often they will visit. Asking these questions helps you see if their style of care matches what your family needs. Do not be afraid to ask for more details until you feel satisfied with the answers provided by the staff.
Preserve Your Family Stories
The stories and memories you share are a gift to those you love. Find a simple way to record these moments today.
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