ALC PALLIATIVE AND HOSPICE CARE INC
Provider Information
- Address
- 360 W BUTTERFIELD RD, STE 325
ELMHURST, IL 60126 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 29, 2016
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
5
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ALC PALLIATIVE AND HOSPICE CARE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2016.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ALC PALLIATIVE AND HOSPICE CARE INC compares to hospices nationwide.
12.1 minutes
of nurse care per routine home care day, on average
That is the 48th percentile among hospices nationally. The national median is about 12 minutes.
49
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.1 min
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.6%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life86.6%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits62.6%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.3%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months30.6%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care25%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$24,694 · 81st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 46.7% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment91.3%
- Treatment preferences discussed98.7%
- Beliefs and values discussed98.7%
- Visits in the last days of life46.7%
- All care steps completed96.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer8%
- Dementia54%
- Stroke10%
- Other conditions16%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
ALC Palliative and Hospice Care Inc
ALC Palliative and Hospice Care Inc serves families in Elmhurst, Illinois. They are a freestanding hospice provider offering end of life support services. The agency earned its Medicare certification in September of 2016. They maintain accreditation through the Accreditation Commission for Health Care. This designation shows that the agency meets high national standards for patient safety. They operate from their office on West Butterfield Road in Cook County. Their team is ready to help those in need of comfort care. It is a big step to choose the right support for your loved one. This agency aims to provide professional care for every patient they serve. You can contact them at (630) 480-6887 to learn more about their specific care programs and eligibility requirements. They represent a local option for families living in the Elmhurst area during difficult times.
About ALC Palliative and Hospice Care Inc
This agency operates as a for-profit hospice provider. They have been certified by Medicare for several years. Accreditation from the Accreditation Commission for Health Care is a major part of their operations. This group reviews how a hospice runs its daily business. They look at health outcomes and safety procedures to ensure quality. It matters because it means an outside expert checked their work. The agency employs five people in total to manage care. This team includes two registered nurses and one licensed practical nurse. They do not currently use volunteers in their care model. Families should know that this provider holds strong marks for their quality of care. The Medicare Hospice Care Index results show they perform well compared to national averages. You should always ask about how these staff members coordinate with your own doctor. They work to keep patients comfortable in their own homes or care facilities.
Quality Performance
What Is Hospice Care Like in ELMHURST?
Hospice care in Elmhurst focuses on comfort rather than a cure. The team works to manage pain and other symptoms for patients. And they offer emotional support to family members throughout the process. This specific agency uses a small team of nurses to provide care. Having two registered nurses and one licensed practical nurse means you have access to medical eyes on the patient. They visit the home to handle medical needs. The goal is to improve the quality of each day. You might wonder how a small staff handles your needs. But a smaller team can often provide more personal attention. They focus on the specific medical needs of the patient at home. This allows the family to spend time together without worrying about complex medical tasks. The staff coordinates with your primary doctor to keep the plan updated. It helps to have clear communication with everyone involved in the care.
What to Ask When Choosing a Hospice Provider
Choosing a hospice is a heavy decision for any family. You need to gather facts before you sign any paperwork. First, ask how the team manages pain and keeps the patient calm. You need to know if they have a nurse available on call at night. Ask how they handle emergencies if a problem happens on a weekend. It is also good to ask how they support the family after a loss. Find out how often a nurse will actually visit the home. You should be clear on the schedule for these visits. Ask about the experience of the staff members who will visit your home. And confirm if they accept your specific insurance plan. Write down these answers so you can compare your options. Take your time to get the answers that make you feel comfortable. You deserve to have peace of mind when picking a care partner for your family.
Preserve Your Family History
Finding a way to save your family stories can bring comfort to everyone involved. We offer simple tools to help you record memories and keep them safe for future generations.
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