HEARTLAND HOSPICE (NORTHBROOK)
Provider Information
- Address
- 1110 W LAKE COOK RD, STE 130
BUFFALO GROVE, IL 60089 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 1, 1995
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 6 |
| Physicians | 0 |
| Volunteers | 1 |
15
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Heartland Hospice (Northbrook)
Heartland Hospice (Northbrook) provides end-of-life care for families in Buffalo Grove, Illinois. Their office is at 1110 W Lake Cook Rd. They focus on comfort and quality of life for patients. The team works to manage pain and support emotional needs during a difficult time. Choosing hospice is a big decision for any family. You want a team that shows up when it counts. Heartland has been serving this area for many years. They offer a range of services meant to keep patients comfortable at home or in a care facility. It is all about dignity and peace of mind. The staff aims to help both the patient and their loved ones navigate this transition with care.
About Heartland Hospice (Northbrook)
This provider operates as a for-profit organization. They first earned their Medicare certification on November 1, 1995. That is nearly 30 years of history. What does that mean for you? It means they have a long track record with government standards. Families should know that Medicare covers hospice care if a doctor confirms a life expectancy of six months or less. The thing is, choosing a provider is not just about the paperwork. You need to feel comfortable with the staff who will enter your home. Heartland has been around long enough to have established routines. They understand the local community well. Always ask how their specific team handles night calls or weekend emergencies. That is where you see the true quality of a hospice provider in action.
Quality Performance
Understanding Hospice Care in Buffalo Grove
Buffalo Grove sits in Lake County, which has several options for hospice care. Families here have access to both non-profit and for-profit providers. The goal of all these teams is to provide comfort, not a cure. But the way they deliver that care can feel different. Some providers are part of large national networks like Heartland. Others are smaller, local agencies. The important part is that hospice is a benefit paid for by Medicare. This means you do not pay out-of-pocket for core services. Your team will include nurses, aides, and social workers. They come to you. You do not have to travel for care. That is a massive help when you are already feeling tired or overwhelmed. Take the time to talk with a few agencies before you decide on one.
What to Ask When Choosing a Hospice Provider
You have the right to choose your hospice agency. Do not feel rushed by a hospital discharge planner. Start by asking these simple questions to get a better feel for the team:
- How quickly can a nurse get to my home if there is an emergency at night?
- What specific training does your team have for managing complex pain?
- How often will a nurse visit my loved one each week?
- Can you help my family with grief support after the patient passes away?
The answers tell you a lot about their priorities. A good provider will answer these clearly without making you feel like a bother. If they seem annoyed, look elsewhere. You deserve a team that listens. Trust your gut feeling during these calls. It is usually right.
Keep Your Family Stories Alive
During this time, the memories and stories of your loved ones are more precious than ever. We help you save these moments for future generations to cherish.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
How to Spot a Trustworthy Hospice in 2026
A federal fraud crackdown froze new hospice enrollments in 2026. Here's how to verify a hospice is legitimate, Medicare-certified, and safe to trust.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.