HospiceScout

ENCOMPASS HOSPICE OF EASTERN IDAHO

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
183 VISTA DRIVE SUITE B
POCATELLO, ID 83201
Ownership Type
For-Profit
Medicare Certified Since
March 27, 2006

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ENCOMPASS HOSPICE OF EASTERN IDAHO
RoleStaff Count
Registered Nurses (RN)11
Licensed Practical Nurses (LPN)2
Physicians5
Volunteers21

37

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ENCOMPASS HOSPICE OF EASTERN IDAHO reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ENCOMPASS HOSPICE OF EASTERN IDAHO compares to hospices nationwide.

21.7 minutes

of nurse care per routine home care day, on average

That is the 97th percentile among hospices nationally. The national median is about 12 minutes.

65

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day21.7 min

    Ranks better than about 97% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends11.4%

    Ranks better than about 78% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life97.9%

    Ranks better than about 85% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits15.7%

    Ranks better than about 92% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care2.1%

    Ranks better than about 78% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months41.7%

    Ranks better than about 36% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care6.3%

    Ranks better than about 54% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$12,385 · 20th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 72.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.7%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life72.7%
  • All care steps completed99.7%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer24%
  • Dementia15%
  • Heart and circulatory disease26%
  • Lung and respiratory disease12%
  • Stroke5%
  • Other conditions18%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Care in Pocatello

Encompass Hospice of Eastern Idaho serves families in Pocatello with end-of-life support. They focus on comfort and dignity for patients during a difficult time. The team works to manage pain while supporting the whole family. This local provider helps people stay in their own homes whenever possible. Having support close to home makes a big difference for your loved one. That said, choosing the right care team is a deeply personal decision. Their office on Vista Drive acts as a hub for these services in Bannock County. The goal here is simple: to make every remaining day count. You need a team that listens well and acts with kindness. This provider has been part of the local healthcare landscape for many years now. They aim to bring peace of mind to families who need it most during this journey.

About ENCOMPASS HOSPICE OF EASTERN IDAHO

This provider operates as a for-profit hospice agency. They have been certified by Medicare since March 2006. That is nearly two decades of experience in the community. Most families find comfort in knowing a provider has a long history of service. Medicare certification means they must meet strict federal rules for quality and safety. But what does that mean for you? It means they are held to a high standard by the government. They must prove they provide good care on a regular basis. You should always check their current status with Medicare to stay informed. Every hospice agency is different, so it is smart to ask about their specific staff and support options. They provide care in Bannock County and the surrounding areas. The thing is, choosing a provider is about more than just numbers. It is about finding people who share your values during a sensitive time.

Quality Performance

This provider holds a perfect 5/5 star overall rating from Medicare. They also earned a 5/5 score for their quality of care based on the Hospice Care Index. While their patient satisfaction score is 3/5, their high clinical quality rating shows they are very strong at managing medical needs and symptoms.

Understanding Hospice Care in POCATELLO

Hospice is not a place you go, but a type of care you get. It focuses on comfort for people with a serious illness. In Pocatello, you have choices for how this care looks. Some families choose home hospice, while others might look at inpatient units. The main goal is to improve quality of life. The team usually includes nurses, aides, and social workers. They visit you where you live. And they are on call around the clock. That is a big deal when symptoms change at night. Most people do not realize that hospice can start sooner than people think. It is not just for the last few days of life. It is for months of support. The key is to talk with your doctor about when to start. Getting help early gives the team more time to build a bond with your family. That makes the whole experience much smoother for everyone involved.

What to Ask When Choosing a Hospice Provider

Choosing a hospice team is a big step. You should feel comfortable asking tough questions. First, ask how quickly they can get a nurse to your home in an emergency. Speed matters when someone is in pain. Second, ask how they handle after-hours calls. Do you get a real person or a machine? You want to know someone is there for you at 2:00 AM. Third, ask what support they offer for the family after a loss. Many agencies provide grief counseling for months. Finally, ask if they have staff who live and work in the Pocatello area. Local staff often know the community resources better than anyone else. Here is the thing: if an agency hesitates to answer, that is a red flag. A good provider will be open and honest with you. They should want you to feel confident in the care they will provide for your loved one.

Preserve Your Family Story

Your family has a unique history worth keeping for future generations. Capturing these memories now provides comfort and creates a beautiful legacy for those who follow.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.