HORIZON HOSPICE WEST
Provider Information
- Address
- 211 E LOGAN STREET STE #103
CALDWELL, ID 83605 - Ownership Type
- For-Profit
- Medicare Certified Since
- July 18, 1990
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 1 |
12
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HORIZON HOSPICE WEST reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
- Medical supplies and equipment
- Brought in through an outside supplier
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HORIZON HOSPICE WEST compares to hospices nationwide.
14 minutes
of nurse care per routine home care day, on average
That is the 68th percentile among hospices nationally. The national median is about 12 minutes.
27
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14 min
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.4%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.9%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits27.2%
Ranks better than about 82% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.9%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months31.1%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care11.1%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.2%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$13,952 · 28th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 41.1% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life41.1%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer17%
- Dementia23%
- Heart and circulatory disease12%
- Lung and respiratory disease14%
- Other conditions33%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Horizon Hospice West
Horizon Hospice West serves families in Caldwell, Idaho. This provider offers end-of-life care services to people in the Payette region. They have been certified by Medicare since 1990. This long history shows their commitment to local care. They focus on meeting the needs of those they serve in the community.
About Horizon Hospice West
This agency operates as a for-profit organization. They have maintained Medicare certification for over three decades. This certification requires agencies to meet federal health and safety standards. Families should know that these standards cover how care is delivered and documented. A for-profit status means the agency follows specific business models while still adhering to federal rules. You can check their official standing through public quality reports. These reports track how well they manage pain and how they talk to families. It is helpful to review these metrics when you compare different local providers. Understanding the business structure and the federal requirements helps you make an informed choice for your loved one. The staff works hard to meet these national goals every single day.
Quality Overview
What Is Hospice Care Like in CALDWELL?
Hospice care in Caldwell focuses on comfort and dignity for the patient. A team of experts visits your home to provide support. The staff at Horizon Hospice West includes three registered nurses and two licensed practical nurses. They also have one physician on their team to guide medical decisions. This team works together to manage symptoms and provide emotional support for the whole family. They visit regularly to ensure the plan of care still fits the patient needs. The goal is to keep your loved one comfortable in their own environment. Having a dedicated medical team nearby makes a difference. It provides peace of mind when health needs change quickly. Most families find that having a nurse just a phone call away helps them feel more secure during a hard time.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice team is a big step. You should feel comfortable asking direct questions before you sign any paperwork. First, ask how quickly a nurse can get to your home if an emergency happens at night. Second, ask how the team will handle pain and other symptoms. You should also ask how they support family members with grief. Finally, ask what specific tasks the hospice staff will perform versus what the family must do. These answers help you understand the level of support you will receive. Do not be afraid to ask for clarity on any part of the care plan. You deserve to know exactly how the agency will help your family during this period. Clear communication is the foundation of good care.
Preserve Your Family Stories
Your loved one has a lifetime of memories to share. Capture their voice and history to keep their story alive for future generations.
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