HORIZON HOSPICE WEST
Provider Information
- Address
- 211 E LOGAN STREET STE #103
CALDWELL, ID 83605 - Ownership Type
- For-Profit
- Medicare Certified Since
- July 18, 1990
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 1 |
12
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HORIZON HOSPICE WEST reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
- Medical supplies and equipment
- Brought in through an outside supplier
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HORIZON HOSPICE WEST compares to hospices nationwide.
14 minutes
of nurse care per routine home care day, on average
That is the 68th percentile among hospices nationally. The national median is about 12 minutes.
27
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14 min
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.4%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.9%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits27.2%
Ranks better than about 82% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.9%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months31.1%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care11.1%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.2%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$13,952 · 28th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 41.1% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life41.1%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer17%
- Dementia23%
- Heart and circulatory disease12%
- Lung and respiratory disease14%
- Other conditions33%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Support at Home in Caldwell
Horizon Hospice West provides dedicated end-of-life care for families in Caldwell, Idaho. They focus on comfort, dignity, and managing symptoms for patients facing a life-limiting illness. Choosing a hospice team is a deeply personal decision that changes everything for a family. This provider works to ensure your loved one stays as peaceful as possible in their own home. It is about making every day count. They serve the Payette County area with a commitment to compassionate, expert care during a difficult season of life. You deserve a team that listens and truly cares about your specific needs.
About Horizon Hospice West
Horizon Hospice West has been Medicare-certified since July 18, 1990. That is over three decades of service to the community. They operate as a for-profit organization, which is a common model for hospice care today. The thing is, the ownership status does not dictate the quality of heart the staff brings to your door. What matters most is their long history of meeting federal standards. They are located at 211 E Logan Street, Suite 103 in Caldwell. If you have questions about their specific programs or how they handle after-hours care, give them a call at (208) 642-9222. Their team is ready to talk through your options without any pressure. You are the one in charge of this journey, and they are there to follow your lead.
High Quality Ratings
Understanding Hospice Care in Caldwell
Finding the right hospice in Payette County can feel like a heavy task. But you are not alone in this search. Most families look for a team that can visit their home quickly and provide clear answers. Hospice care is not just about the final days. It is about getting the right medicine and emotional support to live well right now. Some people wait too long to call, but starting early often makes a huge difference. You want a team that knows the local doctors and understands how to get supplies to you fast. And do not forget to ask about their volunteer program. Volunteers often provide the extra pair of hands that a family needs most. It is all about building a circle of support that keeps your loved one safe and comfortable.
What to Ask When Choosing a Hospice Provider
You should feel empowered to interview any hospice agency before you sign anything. Start by asking how they handle pain management during the night. A good agency will have a nurse available 24/7. Ask them, "How quickly can a nurse get to our home if there is an emergency?" This is a big deal. You also want to know how they involve the family in the care plan. Ask, "How will you help us understand what is happening with our loved one's health?" Finally, ask about their experience with your specific diagnosis. Every illness is different. They should be able to explain how they will keep your loved one comfortable. If they cannot answer these questions clearly, keep looking until you find a team that feels like the right fit.
Preserve Your Family's History
Your loved one's stories are a precious gift. Capture their memories and wisdom now to create a lasting legacy for future generations to cherish.
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Some stories are worth writing down
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