GENTIVA
Provider Information
- Address
- 200 BUSINESS CENTER DR, STE 200
STOCKBRIDGE, GA 30281 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 27, 1992
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Volunteers | 0 |
12
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
10.7 minutes
of nurse care per routine home care day, on average
That is the 33rd percentile among hospices nationally. The national median is about 12 minutes.
48
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.7 min
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life84.9%
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits44.4%
Ranks better than about 61% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.9%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months45.5%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care15.8%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$20,120 · 61st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 51.3% of patients or more. Most hospices score above 90 percent.
- Pain screening99.2%
- Pain assessment98.4%
- Breathing difficulty screening100%
- Breathing difficulty treatment92.2%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life51.3%
- All care steps completed95.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer21%
- Dementia44%
- Heart and circulatory disease11%
- Lung and respiratory disease9%
- Stroke9%
- Other conditions7%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care at GENTIVA
GENTIVA serves families in Stockbridge, Georgia, from their office on Business Center Drive. They provide end-of-life care focused on comfort and dignity for patients in Henry County. Choosing a hospice provider is a major decision for any family. That is why having a team nearby matters so much. They help manage pain and offer emotional support during a difficult time. This team works to make sure your loved one stays comfortable at home or in a facility. It is all about keeping them peaceful and surrounded by the people they love. They have been helping the community since 1992. That is over three decades of service to local families. When you need help, having an experienced team nearby can make a world of difference for your peace of mind.
About GENTIVA
GENTIVA operates as a for-profit hospice provider. They earned their Medicare certification on May 27, 1992. Being Medicare certified means they meet strict federal standards for patient care and safety. This is a big deal because it ensures they follow rules designed to protect your loved ones. Families should know that for-profit providers must balance business needs with compassionate care. The important part is how they treat the people they serve every day. They have to report their performance to the government regularly. This helps keep them accountable for the quality of their work. You can always ask them about their specific team members or how they handle after-hours calls. Don't be afraid to ask for clarity on their services. They should be open and honest about how they can support your family's unique situation during this journey.
Quality Performance
Understanding Hospice Care in Stockbridge
Finding the right care in Henry County can feel like a heavy task. But you have options. Most hospice care happens wherever the patient calls home. This could be a private house, an assisted living center, or a nursing home. The goal is to provide comfort, not to cure the illness. The thing is, many families wait too long to call for help. They think hospice is only for the very last few days. That is not true at all. Hospice can provide support for months if needed. It includes visits from nurses, aides, and chaplains. They work together to keep the patient pain-free and comfortable. You don't have to carry this burden alone. Local teams like those at GENTIVA understand the area and the needs of people living in Stockbridge. They are ready to help you navigate these next steps with care and kindness.
What to Ask When Choosing a Hospice Provider
You have the right to choose the best care for your family member. Start by asking how often a nurse will visit the home. You want to know who is on call when you have questions at 2:00 AM. That is a common concern for many people. Another good question is how they handle sudden changes in pain levels. Ask them how they work with your current doctor to keep care consistent. It is also helpful to ask what volunteers or social workers provide for the family. Do they offer grief support after the passing? These details matter for your long-term healing. Trust your gut feeling when you talk to them on the phone. Do they listen well? Do they answer your questions without rushing you? You deserve a partner who makes you feel heard and supported throughout this entire process.
Preserve Your Family's Story
Your family history is a treasure. We can help you capture those important stories and memories during this time. It is a simple way to honor your loved one and keep their spirit alive for future generations.
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