GENTIVA
Provider Information
- Address
- 41 PARK OF COMMERCE WAY, SUITE 200B
SAVANNAH, GA 31405 - Ownership Type
- For-Profit
- Medicare Certified Since
- December 15, 2004
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 10 |
16
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
9.9 minutes
of nurse care per routine home care day, on average
That is the 24th percentile among hospices nationally. The national median is about 12 minutes.
87
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.9 min
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.5%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.4%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits30.7%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care13.1%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months42.4%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care16.2%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,531 · 53rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 68.3% of patients or more. Most hospices score above 90 percent.
- Pain screening98.8%
- Pain assessment100%
- Breathing difficulty screening99.6%
- Breathing difficulty treatment99.4%
- Treatment preferences discussed100%
- Beliefs and values discussed99.6%
- Bowel care for patients on opioids100%
- Visits in the last days of life68.3%
- All care steps completed97.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer17%
- Dementia25%
- Heart and circulatory disease31%
- Lung and respiratory disease17%
- Stroke6%
- Other conditions7%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care at GENTIVA
GENTIVA serves families in Savannah, Georgia, from their office on Park of Commerce Way. They provide hospice care to people who need support at the end of life. The team holds accreditation from CHAP, which proves they meet high standards for safety and patient care. This organization has been certified by Medicare since late 2004. That is nearly twenty years of experience in this local area. Choosing the right partner for your loved one is a big decision. We want to help you understand what makes this provider a strong choice for your family. Their focus on the patient remains clear through their work in Chatham County.
About GENTIVA
GENTIVA operates as a for-profit hospice provider. Being a for-profit group does not change their duty to provide great care. They chose to seek CHAP accreditation, which is a voluntary step. This means an outside group checked their work to ensure they follow strict rules. Most families find comfort in knowing a third party looked at the agency. They have a team of 16 employees, including 5 registered nurses and 1 licensed practical nurse. Having 10 volunteers also shows they value extra companionship for patients. That is a real strength. They have worked hard to keep their standards high since 2004. You should feel good about asking them specific questions regarding how they manage daily care for their patients.
Understanding Hospice Care in Savannah
Finding the right care in Chatham County can feel like a heavy task. You want a team that knows the area well. GENTIVA has a dedicated staff ready to help your family through this journey. Their team has 5 registered nurses and 1 licensed practical nurse to handle medical needs. They also use 10 volunteers to help with non-medical support. That is a nice balance for patients. The goal of any good hospice is to keep the patient comfortable and pain-free. They want to support the whole family during this transition. You should look for a team that listens to your specific worries. The staff at this office understands the needs of local families. Reach out to them to see if their approach fits your needs.
What to Ask When Choosing a Hospice Provider
You have the right to ask questions before you sign any papers. It helps to be prepared. Start by asking how the team handles pain management after hours. You also want to know how quickly a nurse can get to your home if an emergency happens. Ask them how they help family members cope with grief. Here is a simple list to keep in your pocket:
- How often will a nurse visit my loved one at home?
- What happens if my loved one needs care in a hospital?
- How do you include our family in the care plan?
- Can you share how your volunteers help patients?
Take your time with these questions. A good provider will be happy to answer each one clearly. You deserve to feel at ease with your choice.
Preserve Your Family Stories
This time is hard, but your family history is a gift. We offer tools to help you record and save memories for the future.
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