SYMPATHYCARE HOSPICE, LLC
Provider Information
- Address
- 2306 MACY DRIVE
ROSWELL, GA 30076 - Ownership Type
- Other
- Medicare Certified Since
- February 21, 2023
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SYMPATHYCARE HOSPICE, LLC compares to hospices nationwide.
9.6 minutes
of nurse care per routine home care day, on average
That is the 21st percentile among hospices nationally. The national median is about 12 minutes.
17
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.6 min
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.6%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits38.2%
Ranks better than about 69% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care14.3%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months85.7%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care28.6%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$25,692 · 84th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 96.7% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life96.7%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia60%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Support at Home in Roswell
Sympathycare Hospice, LLC serves residents in Roswell, Georgia. They offer end-of-life care for patients who need comfort and support in their own homes. This provider has been certified by Medicare since February 2023. Families often reach out to them when a loved one needs medical care that focuses on comfort instead of a cure. Their team works within Fulton County to help patients stay in familiar surroundings. It is a local option for those seeking hospice support. Finding the right care is hard. That is why they focus on the needs of the patient and their family. Their goal is to provide care that honors the wishes of the people they serve every single day.
About SYMPATHYCARE HOSPICE, LLC
This provider operates under an other ownership structure. They have held Medicare certification since early 2023. This is a recent entry into the local hospice market. Being certified means they meet federal rules for patient care and safety. These rules are vital for families to know. Medicare checks their work to make sure they follow strict health standards. You can ask them directly about their specific team size or staff training. They must show that they follow these rules to keep their certification active. That is a requirement for any hospice program. You should feel comfortable asking about their experience. They are there to answer your questions about how they manage patient care. The goal is to ensure you feel informed about the care your loved one receives.
Quality of Care
What Is Hospice Care Like in ROSWELL?
Hospice care in Roswell brings medical help to where a patient lives. It is not just about medicine. A team usually includes nurses, doctors, and social workers. They visit the home to manage pain and other symptoms. And they offer support to the family members who provide daily care. The team creates a plan that is specific to the patient. They check in often to see how things are going. If symptoms change, they adjust the care plan to keep the patient comfortable. This type of care is designed to improve the quality of life during a difficult time. Most families find that having a team of experts nearby makes a big difference. It allows them to focus on spending time with their loved one instead of worrying about medical tasks.
What to Ask When Choosing a Hospice Provider
Selecting a hospice provider is a big step. You need clear answers before you decide. Start by asking how quickly they can respond if an emergency happens at night. It is also wise to ask how many visits a nurse makes each week. You should ask how they help family members cope with grief. Ask if they have experience with the specific health needs of your loved one. Do they offer extra services like music or pet therapy? Make sure you understand their process for managing pain. Ask for a clear explanation of what is covered by insurance. You have the right to get these answers in writing. Take your time to talk with the staff. Good providers will be happy to explain everything to you.
Preserve Your Family Stories
Your family has a unique history that deserves to be kept safe for future generations. Start recording the memories that define your loved ones today.
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Understanding Medicare Hospice Benefit: A Family Guide
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