HEARTLAND HOSPICE- AUGUSTA
Provider Information
- Address
- 4487 COLUMBIA ROAD, SUITE 103
MARTINEZ, GA 30907 - Ownership Type
- Non-Profit
- Medicare Certified Since
- February 25, 2004
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 9 |
| Licensed Practical Nurses (LPN) | 2 |
| Volunteers | 4 |
22
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEARTLAND HOSPICE- AUGUSTA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEARTLAND HOSPICE- AUGUSTA compares to hospices nationwide.
11.9 minutes
of nurse care per routine home care day, on average
That is the 46th percentile among hospices nationally. The national median is about 12 minutes.
53
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.9 min
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.1%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life89.6%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits59.6%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.8%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months34.4%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care16.4%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.6%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,560 · 68th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 56% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.1%
- Treatment preferences discussed100%
- Beliefs and values discussed99.4%
- Bowel care for patients on opioids100%
- Visits in the last days of life56%
- All care steps completed98.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer19%
- Dementia23%
- Heart and circulatory disease30%
- Lung and respiratory disease11%
- Stroke9%
- Other conditions10%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Martinez
Heartland Hospice- Augusta provides dedicated end-of-life care to families in Martinez, Georgia. They operate out of their office on Columbia Road to help patients find comfort and peace. Their team focuses on managing pain and supporting the emotional needs of those they serve. It is about more than just medicine. It is about making sure every person feels heard and respected during their final months. Choosing the right provider is a heavy task, but having local support makes a real difference. This team works hard to ensure families in Richmond County have the resources they need nearby. They focus on quality of life above all else. This approach creates a calm space during a very tough time for your loved ones.
About HEARTLAND HOSPICE- AUGUSTA
Heartland Hospice- Augusta has been serving the community since February 2004. This provider is a non-profit organization. That is a big deal because it means their primary goal is patient care rather than profit. They have been Medicare certified for two decades. This shows a long history of following federal safety and quality rules. When you choose a non-profit, you know the focus stays on the patient. Families should know that this provider has deep roots in the Martinez area. They understand the local health system and work well with nearby hospitals. The thing is, experience matters when you are dealing with end-of-life care. You want a team that has seen it all and knows how to help. They are ready to answer your questions and guide you through the process whenever you are ready to talk.
Top Quality Rating
Understanding Hospice Care in MARTINEZ
Hospice care in Georgia is designed to surround a patient with a support team. This usually includes nurses, aides, social workers, and chaplains. The goal is to keep the patient comfortable in their own home or a facility. In Martinez, you have access to several high-quality options, but Heartland Hospice- Augusta stands out for its high ratings. Many people think hospice is only for the last few days of life. That is a common mistake. In truth, you can get hospice help for months if a doctor says the time is right. Getting help early often leads to better pain management and more meaningful time with family. It gives everyone a chance to talk and say what needs to be said. And that is the true purpose of this care. It provides a safety net for the whole family during a difficult season.
What to Ask When Choosing a Hospice Provider
Picking a provider can feel overwhelming. Start by asking clear questions to get the answers you really need. First, ask how quickly they can respond if there is a sudden crisis at night or on a weekend. You need to know that help is just a phone call away. Second, ask how they handle pain management and if they have a specific plan for your loved one. Third, ask how often a nurse will visit the home to check on the patient. Consistency is vital for comfort. Finally, ask about the support they offer to family members after a loss. Grief support is a huge part of what a good hospice team provides. Do not be afraid to ask these things. A good provider will be happy to explain their process. They want you to feel confident in your choice.
Preserve Your Family Stories
Your loved one has a lifetime of stories and wisdom to share. Recording these memories is a beautiful way to honor their journey and keep their voice alive for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
TRINITY HOSPICE
SOUTHEAST HOSPICE
COLQUITT REGIONAL HOSPICE
WEST GEORGIA HOSPICE
HEARTLAND HOSPICE- MACON
PRUITTHEALTH HOSPICE-MACON
Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
How to Spot a Trustworthy Hospice in 2026
A federal fraud crackdown froze new hospice enrollments in 2026. Here's how to verify a hospice is legitimate, Medicare-certified, and safe to trust.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.