GENTIVA
Provider Information
ORLANDO, FL 32814
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Hospice Care at GENTIVA
GENTIVA serves families in Orlando, Florida, from their office on New Broad Street. This provider offers end-of-life care focused on comfort and support for patients living in Orange County. Choosing the right hospice team is a deeply personal decision for every family. Their staff works to manage pain and provide emotional support during a difficult time. They have been serving the community since 1998, which is a long time in the world of hospice. That history means they have helped many local neighbors over the years. Getting the right care at home can make a world of difference for your loved one. It gives families more time to focus on what matters most. If you are in the 32814 area, this is one option to consider for your care needs.
About GENTIVA
GENTIVA operates as a for-profit hospice provider. They earned their Medicare certification back on August 12, 1998. This means they meet the federal rules required to provide hospice care under Medicare benefits. For-profit status simply describes their business structure. What matters most is how they treat the people in their care. The thing is, every hospice must follow strict federal guidelines to keep their certification. You should ask how their team handles weekend calls or emergencies. It is smart to learn about their specific approach to pain management and family counseling. They have been a fixture in Orlando for over two decades now. That longevity often reflects a stable team of caregivers. When you meet with them, ask how they tailor their care plans to meet unique needs. You deserve clear answers before making a final choice for your family.
Quality of Care vs. Patient Experience
Understanding Hospice Care in Orlando
Hospice is not a place you go. It is a type of care that comes to you. In Orlando, many providers bring nurses, aides, and social workers directly to your home. The goal is to keep your loved one comfortable and surrounded by familiar things. Medicare covers these services fully for those who qualify. But not all providers offer the exact same level of extra support. Some might provide music therapy, while others focus strictly on medical needs. The thing to remember is that you are in charge of your care team. You can interview several providers before you choose one. Don't feel rushed to sign papers if you still have questions. Orlando has several choices, so take your time to find a team that feels like a good fit for your values. Getting it right is worth the effort.
What to Ask When Choosing a Hospice Provider
Choosing a hospice team is a big step. You should feel comfortable asking tough questions. Here are a few things to bring up when you speak with a provider. First, ask how quickly a nurse can get to your home if an urgent problem happens at night. You also want to know who will be on your primary care team. Will you see the same nurse every week? That consistency helps build trust during hard times. Ask how they handle pain management and what their philosophy is on keeping patients comfortable. Finally, ask about their experience with your specific diagnosis. Some teams have more training in certain areas than others. Don't be afraid to ask for clarity on anything that feels confusing. A good provider will be happy to explain their process until you feel at ease.
Preserve Your Family Stories
This time is about more than medical care. It is a chance to honor the life and memories of your loved one. We provide tools to help you record and save those precious stories for the future.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
How to Choose a Hospice Provider: A Family’s Complete Guide
Feeling overwhelmed? Our hospice selection guide helps you compare providers, understand Medicare benefits, and make the best choice for your loved one today.
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.