HospiceScout

HOPE HOSPICE AND COMMUNITY SERVICES INC

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
9470 HEALTHPARK CIRCLE
FORT MYERS, FL 33908
Ownership Type
For-Profit
Medicare Certified Since
December 7, 1984

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HOPE HOSPICE AND COMMUNITY SERVICES INC
RoleStaff Count
Registered Nurses (RN)183
Licensed Practical Nurses (LPN)28
Physicians14
Volunteers50

662

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HOPE HOSPICE AND COMMUNITY SERVICES INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Both provided directly and arranged with other facilities

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HOPE HOSPICE AND COMMUNITY SERVICES INC compares to hospices nationwide.

14.8 minutes

of nurse care per routine home care day, on average

That is the 74th percentile among hospices nationally. The national median is about 12 minutes.

693

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day14.8 min

    Ranks better than about 74% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends12.8%

    Ranks better than about 83% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life92%

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits77.6%

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care10.3%

    Ranks better than about 25% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months36.4%

    Ranks better than about 51% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care5.1%

    Ranks better than about 61% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0.6%

    Ranks better than about 54% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)97th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$13,391 · 25th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 54.5% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.9%
  • Pain assessment99.5%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment99.8%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.9%
  • Bowel care for patients on opioids98.8%
  • Visits in the last days of life54.5%
  • All care steps completed99.4%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer29%
  • Dementia24%
  • Heart and circulatory disease17%
  • Lung and respiratory disease9%
  • Stroke10%
  • Other conditions14%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Supportive Care in Fort Myers

Hope Hospice and Community Services Inc serves families across the Fort Myers area. They focus on comfort, dignity, and quality of life for patients with serious illnesses. You will find their main office at 9470 Healthpark Circle. This team works to help both the patient and their loved ones during a very difficult time. It is about more than just medicine. They aim to provide physical, emotional, and spiritual support when it matters most. Choosing the right partner for this journey is a big decision for any family. You need a team that listens and responds to your unique needs every single day.

About Hope Hospice and Community Services Inc

This provider has been Medicare certified since December 1984. That is nearly four decades of service to the community. As a for-profit organization, they operate within the standard guidelines set by federal regulators. Families should know that long-term certification often points to a steady track record in the local health system. That said, it is always helpful to look at how they perform today. They have deep roots in Lee County. This history helps them understand the specific needs of local residents. The thing is, choosing a hospice provider is personal. You want to see how their values match your own family’s needs. Take your time to reach out and ask questions about their specific approach to end-of-life care.

Quality Performance Snapshot

This provider holds a perfect 5/5 overall rating and a 5/5 quality of care rating from Medicare. This means their clinical care processes are very strong. However, their patient satisfaction score is 2/5 stars. This suggests that while their medical care is top-tier, some families have felt less happy with the communication or support experience.

Understanding Hospice Care in Fort Myers

Hospice is a special way of caring for people when a cure is no longer the goal. It is not about giving up. It is about making every moment count. In Fort Myers, you have several choices for hospice care. Most services are provided right where the patient lives. This could be at home, an assisted living facility, or a nursing home. The team usually includes a doctor, a nurse, a social worker, and a chaplain. They work together to manage pain and symptoms. And they help families handle the stress that often comes with this transition. Most people do not realize that hospice can also offer support for months, not just days. So, do not wait until the very end to ask for help. Early care often leads to better comfort for everyone involved.

What to Ask When Choosing a Hospice Provider

Choosing a hospice team can feel overwhelming. Here are a few questions to guide your search. First, ask how quickly a nurse can get to the home if an emergency happens at night. You want to know that help is truly available 24/7. Second, ask how they handle pain management. Every patient has different needs, so you want a plan that is flexible. Third, ask how they support the family after a loss. Grief support is a key part of the hospice promise. And finally, ask how they involve the family in the daily care plan. It is your right to be part of the conversation. If a provider seems rushed or uses too much medical jargon, keep looking. You deserve a partner who explains things clearly and treats your family with genuine kindness.

Preserve Your Family’s Story

Your loved one has a lifetime of wisdom and memories to share. Capturing these stories can be a beautiful way to bring your family closer together during this time.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.