HOPE HOSPICE AND COMMUNITY SERVICES INC
Provider Information
- Address
- 9470 HEALTHPARK CIRCLE
FORT MYERS, FL 33908 - Ownership Type
- For-Profit
- Medicare Certified Since
- December 7, 1984
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 183 |
| Licensed Practical Nurses (LPN) | 28 |
| Physicians | 14 |
| Volunteers | 50 |
662
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOPE HOSPICE AND COMMUNITY SERVICES INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOPE HOSPICE AND COMMUNITY SERVICES INC compares to hospices nationwide.
14.8 minutes
of nurse care per routine home care day, on average
That is the 74th percentile among hospices nationally. The national median is about 12 minutes.
693
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.8 min
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends12.8%
Ranks better than about 83% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits77.6%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.3%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months36.4%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care5.1%
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0.6%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)97th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$13,391 · 25th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 54.5% of patients or more. Most hospices score above 90 percent.
- Pain screening99.9%
- Pain assessment99.8%
- Breathing difficulty screening100.0%
- Breathing difficulty treatment99.9%
- Treatment preferences discussed100%
- Beliefs and values discussed99.9%
- Bowel care for patients on opioids99.2%
- Visits in the last days of life54.5%
- All care steps completed99.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer29%
- Dementia24%
- Heart and circulatory disease17%
- Lung and respiratory disease9%
- Stroke10%
- Other conditions14%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About HOPE HOSPICE AND COMMUNITY SERVICES INC
Hope Hospice and Community Services Inc operates out of Fort Myers, Florida. They have served the community since 1984 as a freestanding hospice provider. Their care team is accredited by the Accreditation Commission for Health Care. This group sets high standards for how health organizations run their daily operations. They monitor safety and how staff members provide care to families. Choosing an accredited provider shows that an outside group has checked their work. This is a solid sign of their commitment to quality standards.
Provider Details
This hospice is a for-profit organization. They hold a long history of Medicare certification. You can reach their team at 800-835-1673 for questions about their services in Lee County. The organization employs a large team. This includes 183 registered nurses and 28 licensed practical nurses. They also have 14 physicians and 50 volunteers on staff. Having many nurses on the team allows for more direct support. These staff members work together to meet the needs of each patient. It is helpful to know who is on the care team before you sign up for services.
Quality Performance
What Is Hospice Care Like in FORT MYERS?
Hospice care in the Fort Myers area focuses on comfort and quality of life. The main goal is to manage pain and symptoms for patients with a terminal illness. Most care happens at home but some patients need inpatient stays. Providers here use a team approach to cover medical and emotional needs. You will find that nurses, doctors, and social workers visit regularly to check on progress. The team creates a plan that changes as the patient needs evolve over time. They want to ensure the patient stays as comfortable as possible. This is the primary focus of their work. You can ask for a meeting with the team to learn how they handle local home visits. It is a good way to see if they fit your family goals.
What to Ask When Choosing a Hospice Provider
Families should always ask specific questions to find the right fit. Start by asking how many nurses will visit each week. You need to know who to call when a problem happens at night. Ask if they have staff available on weekends for urgent needs. Another good question is how they handle pain medication delivery. Ask if they use their own pharmacy or work with a local shop. You should also ask how they support family members during the grieving process. Their answers will help you understand how they work with families. Take notes during these calls. It helps to compare different providers side by side later on.
Preserve Your Family History
This is a meaningful time to capture stories and memories that define your family. Saving these words helps your loved ones feel connected to their roots for many years to come.
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