HIGH DESERT HOSPICE SERVICES INC
Provider Information
- Address
- 12998 HESPERIA RD SUITE 202
VICTORVILLE, CA 92395 - Ownership Type
- For-Profit
- Medicare Certified Since
- December 9, 2011
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Licensed Practical Nurses (LPN) | 8 |
| Physicians | 1 |
| Volunteers | 2 |
26
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HIGH DESERT HOSPICE SERVICES INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HIGH DESERT HOSPICE SERVICES INC compares to hospices nationwide.
13 minutes
of nurse care per routine home care day, on average
That is the 59th percentile among hospices nationally. The national median is about 12 minutes.
46
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13 min
Ranks better than about 59% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.7%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life91.5%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits26.5%
Ranks better than about 83% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.9%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months39.2%
Ranks better than about 43% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care11.8%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice11.8%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$20,017 · 61st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 44.6% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment99%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life44.6%
- All care steps completed99.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer28%
- Dementia12%
- Heart and circulatory disease41%
- Lung and respiratory disease9%
- Other conditions8%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Hospice Support in Victorville
High Desert Hospice Services Inc offers end-of-life care for patients in Victorville, California. Their team focuses on comfort and support for families during difficult times. They provide medical and emotional services at their location on Hesperia Road. Hospice care aims to improve the quality of life for those with serious illnesses. The staff works hard to manage pain and symptoms with kindness. Families in San Bernardino County can rely on this local provider for consistent care. Choosing the right hospice is a big step for your loved one. This team is dedicated to supporting your family throughout the entire process.
About High Desert Hospice Services Inc
High Desert Hospice Services Inc operates as a for-profit hospice provider. They earned their Medicare certification on December 9, 2011. This means they meet federal standards for health and safety. Being certified for over a decade shows a long commitment to the Victorville community. Families should know that for-profit status does not change the high quality of care provided. Medicare oversight ensures that all hospice agencies follow strict rules. These rules protect patient rights and care standards. When picking a provider, look for this history of service. You want an agency that knows how to handle complex medical needs. Their experience helps them support you and your family effectively. Feel free to reach out to them directly at (760) 245-8900 to learn more about their specific team approach.
Understanding Hospice Care in Victorville
Hospice care is a special type of support for people with life-limiting illness. It focuses on comfort rather than a cure. In Victorville, many families choose hospice to help their loved ones stay at home. Care teams usually include doctors, nurses, and social workers. They visit your home to provide regular check-ups and pain relief. Hospice also offers emotional support for the whole family. You do not have to walk this path alone. Local agencies like this one understand the needs of people in the High Desert area. They can help you navigate the medical system with ease. The goal is always to keep the patient pain-free and comfortable. Hospice services are a compassionate choice for many people in our community.
What to Ask When Choosing a Hospice Provider
Picking the right hospice agency is a very important decision for your family. Start by asking clear questions to help you feel confident. Consider these points during your interviews with potential providers:
- How quickly can your nurses reach my home in an emergency?
- What is your plan for managing pain and other difficult symptoms?
- How does your team provide emotional support for my family members?
- Can you explain how Medicare coverage pays for these specific services?
Asking these questions helps you understand how the agency operates. It also helps you see if their values match your family's needs. Do not be afraid to ask for more details on any topic. A good hospice team will be happy to explain everything to you. Transparency is a key sign of a quality care provider.
Preserve Your Family's Precious Stories
During this time, your family's history is more important than ever. We help you save memories and voices for future generations to cherish.
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Helpful Guides for Families
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Understanding Hospice Levels of Care: A Family Guide
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Some stories are worth writing down
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