HospiceScout

WEST VALLEY HOSPICE, INC.

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
14349 VICTORY BOULEVARD, SUITE 203A
VAN NUYS, CA 91401
Ownership Type
For-Profit
Medicare Certified Since
September 21, 2021

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for WEST VALLEY HOSPICE, INC.
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers1

8

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what WEST VALLEY HOSPICE, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how WEST VALLEY HOSPICE, INC. compares to hospices nationwide.

3

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Support in Van Nuys

West Valley Hospice, Inc. serves the Van Nuys area from their office on Victory Boulevard. They provide end-of-life care focused on comfort and quality of life for patients and their loved ones. Families in Los Angeles County often turn to local teams like this for support during difficult health journeys. Choosing a hospice provider is a deeply personal decision. It is about finding a team that aligns with your family’s specific needs and values. Their staff works closely with patients to manage pain and provide emotional support. They understand the local community and the unique challenges of receiving care in a busy urban area like Van Nuys. The goal is simple: to help your loved one live each day with as much dignity and peace as possible. You are not alone in this process.

About West Valley Hospice, Inc.

West Valley Hospice, Inc. is a for-profit hospice provider. They earned their Medicare certification on September 21, 2021. This certification means they meet federal standards for care and safety. Being a for-profit agency is a common model for hospice care in California today. But what does this mean for your family? It simply describes the business structure of the agency. The important thing is how they interact with your family on a daily basis. They have been active in the Los Angeles area for a few years now. When you meet with them, ask about their specific experience with your loved one's condition. You want a team that feels like a partner. They should be transparent about their care philosophy and how they handle after-hours calls. That is a big deal when you need help in the middle of the night.

Quality Ratings Note

Official quality ratings for West Valley Hospice, Inc. are not yet available from Medicare. Because they are a newer provider, CMS has not published performance scores yet. You should ask the agency directly about their internal quality measures and how they track patient satisfaction.

Understanding Hospice Care in Van Nuys

The Los Angeles area has many hospice options for families. Having choices is good, but it can also feel overwhelming. Most hospice care happens right where the patient lives. This could be a private home, an assisted living facility, or a nursing home. The team comes to you. This includes nurses, aides, social workers, and chaplains. They work together to create a care plan that fits your loved one's life. Here is the thing—hospice is not about giving up. It is about shifting the focus from curing an illness to maximizing comfort. Many families wait too long to ask for help. They think they must be at the very end of life to qualify. But you can start hospice care sooner than you might think. It is designed to support the whole family, not just the patient.

What to Ask When Choosing a Hospice Provider

You have the right to interview any hospice agency before you sign up. Bring a list of questions to your first meeting. First, ask how quickly a nurse can reach your home in an emergency. You need to know that help is available 24/7. Second, ask how they handle pain management and medication delivery. Can they coordinate with your current pharmacy? Third, ask how they support the family emotionally. Do they offer grief counseling after the loss? And finally, ask about their staff turnover. A consistent team builds trust and makes the process easier. The thing is, you want people who will stay by your side until the end. If a provider seems rushed or hesitant to answer, trust your gut. You deserve clear, honest answers. Take your time to find the right fit for your family.

Preserve Your Family's Unique Story

During this time, sharing memories becomes more important than ever. We provide simple tools to help you capture and preserve the stories that define your family’s legacy.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.