HospiceScout

HUMANE LOVE HOSPICE

CHAP AccreditedFreestanding Hospice

Provider Information

Address
14545 FRIAR ST
VAN NUYS, CA 91411
Medicare Certified Since
June 21, 2022

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HUMANE LOVE HOSPICE
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)0
Volunteers0

1

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HUMANE LOVE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HUMANE LOVE HOSPICE compares to hospices nationwide.

9.3 minutes

of nurse care per routine home care day, on average

That is the 18th percentile among hospices nationally. The national median is about 12 minutes.

14

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day9.3 min

    Ranks better than about 18% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends13.7%

    Ranks better than about 85% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Gaps in nursing visits67.9%

    Ranks better than about 29% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care2%

    Ranks better than about 78% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months50%

    Ranks better than about 17% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$28,129 · 89th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

About Humane Love Hospice

Humane Love Hospice serves the Van Nuys area from its office on Friar Street. This freestanding hospice provider has been certified by Medicare since June 2022. They hold accreditation from the Community Health Accreditation Partner, also known as CHAP. This designation shows that an outside group regularly reviews their work to meet high standards. Families in Los Angeles County can look to this provider for care support. It is a small team focused on meeting the needs of those they serve. Getting the right care at the right time matters for your family. Understanding who provides that care is a good first step. CHAP accreditation is a sign that a provider works hard to stay organized and safe. This gives many families peace of mind during a hard time. They offer services to help manage symptoms and provide comfort in your own home.

About the Provider

Humane Love Hospice is a freestanding agency. This means they are not part of a larger hospital system. They have been active in the Medicare program since the summer of 2022. The team currently includes one registered nurse. They do not have volunteers or licensed practical nurses on staff at this time. Accreditation from CHAP is a voluntary step that they chose to take. It shows they open their doors to experts who check their daily records and safety rules. When you choose a hospice, you want to know they follow strict guidelines. This accreditation is their way of showing they care about quality. You can ask them how their small team coordinates care for your loved one. Most providers are happy to explain how they manage their daily schedule. Knowing these details helps you make a choice that fits your specific needs.

Quality Ratings Note

Official quality ratings for this provider are not yet available from Medicare. This is common for newer agencies that have not yet had enough time to collect sufficient data for public reporting.

What Is Hospice Care Like in VAN NUYS?

Hospice care in Van Nuys focuses on comfort rather than a cure. It brings medical support directly to your house. This helps patients stay in a familiar space with family nearby. The team usually includes a nurse to check on symptoms and pain levels. At Humane Love Hospice, the current team includes one registered nurse. They work to keep the patient calm and comfortable every single day. Some agencies have larger teams, but small teams can offer a more personal touch. You should ask how they handle after-hours calls or emergencies. The goal is always to keep the patient safe and supported. Good hospice care means the family feels supported too. It is a team effort. You should feel comfortable asking questions about who will visit and when. That communication is the most important part of the entire process.

What to Ask When Choosing a Hospice Provider

You should feel confident before you sign any paperwork. Start by asking how the team handles pain management at night. Ask who you should call if you have a question at three in the morning. It is also wise to ask how they support family members who are grieving. You might want to know how often a nurse will visit your home. Ask them to explain their plan for your specific situation. Do they have experience with your loved one's condition? Are they able to visit on weekends if something changes? Write down the answers so you can compare your options later. Take your time with this process. You deserve to work with a team that listens to your concerns. Clear answers will help you feel more at ease with your final decision.

Keep Family Stories Alive

Your loved one has a unique history that deserves to be remembered. Recording these stories can provide comfort to your family for many years to come.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.