HospiceScout

HUMANE LOVE HOSPICE

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
14545 FRIAR ST
VAN NUYS, CA 91411
Ownership Type
For-Profit
Medicare Certified Since
June 21, 2022

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HUMANE LOVE HOSPICE
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)0
Volunteers0

1

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HUMANE LOVE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HUMANE LOVE HOSPICE compares to hospices nationwide.

9.3 minutes

of nurse care per routine home care day, on average

That is the 18th percentile among hospices nationally. The national median is about 12 minutes.

14

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day9.3 min

    Ranks better than about 18% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends13.7%

    Ranks better than about 85% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Gaps in nursing visits67.9%

    Ranks better than about 29% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care2%

    Ranks better than about 78% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months50%

    Ranks better than about 17% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$28,129 · 89th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Humane Love Hospice

Humane Love Hospice serves the Van Nuys area from its office on Friar Street. This provider has been certified to offer hospice care through Medicare since June 2022. They hold accreditation from the Community Health Accreditation Partner, also known as CHAP. This group reviews hospice agencies to ensure they meet high standards for patient care and safety. It is a sign that the agency aims for quality in their daily work. Families in Los Angeles County can reach them directly at 818-636-0941 for details on their services. Choosing a provider is a big step. Having this accreditation helps show that an outside group has verified their systems. They are a for-profit agency. Most hospice care happens in the home, so ask them about their service area. Getting the right support matters for your loved one.

Provider Details

Humane Love Hospice operates as a freestanding hospice agency. This means they are not part of a larger hospital system. The agency is currently listed as having one employee, who is a registered nurse. They do not have licensed practical nurses or volunteers on staff at this time. This is common for smaller agencies that are just starting to grow. Their status as a for-profit business means they operate under a specific model for Medicare reimbursement. Because they are a smaller team, you should ask how they handle after-hours calls. You want to know who will answer if you have a concern in the middle of the night. A single nurse model works for some, but you need to know their plan for coverage. Ask about their backup staff or how they manage emergency needs. Clear communication is the best way to avoid stress later on.

Quality Ratings

Official quality ratings for this provider are not yet available from the Centers for Medicare and Medicaid Services. This is common for newer agencies. You should ask the provider to share their own quality goals during your first meeting.

What Is Hospice Care Like in VAN NUYS?

Hospice care in California focuses on comfort rather than a cure. Teams come to your home to help manage pain and other symptoms. They support the whole family during this transition. In Van Nuys, you will find many agencies that provide this support. The team usually includes a nurse, a social worker, and an aide. They work together to make sure your loved one stays comfortable and safe. Since this agency has one registered nurse, they will likely manage your care plan closely. Most hospice agencies provide medical equipment and medicine related to the terminal illness. You can ask them how they coordinate with your primary doctor. A good team keeps everyone on the same page. This makes the entire process much easier for everyone involved. They should explain how they handle daily needs and sudden changes in health status.

What to Ask When Choosing a Hospice Provider

Finding the right fit takes time, so be prepared with these questions. First, ask how quickly a nurse can get to your home if a crisis occurs. This is a common worry for families. Second, ask how they handle medication delivery and who pays for it. You need to know if you will have out-of-pocket costs. Third, ask how they support family caregivers who are tired or overwhelmed. Do they offer respite care to give you a break? Finally, ask about their experience with your specific health needs. Every agency has different strengths. Write down the answers so you can compare them later. It helps to have a second person with you during these talks. They might hear something you miss. Take your time to find the support your family needs right now.

Keep Your Family Stories Alive

This time is hard, but your family history is a gift. We offer simple tools to help you record and save stories for future generations.

Start Preserving Memories

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Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.