HospiceScout

CRISIS HOSPICE AND PALLIATIVE CARE, INC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
6819 SEPULVEDA BLVD., SUITE 101
VAN NUYS, CA 91405
Ownership Type
For-Profit
Medicare Certified Since
July 4, 2022

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for CRISIS HOSPICE AND PALLIATIVE CARE, INC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers1

7

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what CRISIS HOSPICE AND PALLIATIVE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how CRISIS HOSPICE AND PALLIATIVE CARE, INC compares to hospices nationwide.

7

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Care steps completed at admissionShow detailsMedicare tracked 5 required care steps for new patients here, completed for 86.4% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Breathing difficulty screening100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed86.4%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

CRISIS HOSPICE AND PALLIATIVE CARE, INC

CRISIS HOSPICE AND PALLIATIVE CARE, INC is a hospice provider based in Van Nuys, California. They offer services to patients within the Los Angeles area. The agency is a freestanding hospice that has been certified by Medicare since July 2022. They hold accreditation from the Joint Commission. This means an outside group checked their work to see if it meets high safety standards. It shows they care about their quality. Being accredited is a strong sign for a newer agency. They operate as a for-profit business in the community. Their office is located on Sepulveda Boulevard. Families can reach them by phone for details on their care options. Choosing a provider is a big step for your loved one. You should look at all the facts before you decide.

About CRISIS HOSPICE AND PALLIATIVE CARE, INC

This agency operates as a for-profit provider. They have been active in the Medicare system since mid-2022. Their team is small. They have seven total employees on their staff list. This team includes one registered nurse and one licensed practical nurse. They also have one physician and one volunteer on the roster. The Joint Commission accreditation is a key detail here. This group sets rules for hospitals and clinics to ensure they are safe. They check if the agency follows these rules during regular visits. For a family, this means the agency has agreed to follow strict national standards. That is a good sign for care quality. You should ask how they handle after-hours calls. You should also ask how their nurses work with your family doctor. Small teams can provide very personal care. Just make sure they have enough staff to meet your specific needs at home.

Quality Ratings

CMS has not yet released quality ratings for this provider. This often happens with newer agencies. You can still ask the agency for their own internal quality reports during your first meeting.

What Is Hospice Care Like in VAN NUYS?

Hospice care in the Los Angeles area focuses on comfort. It aims to help patients live their final days with as little pain as possible. Care happens wherever the patient calls home. This could be a house or a care facility. The team at this agency includes a doctor and nurses to manage symptoms. They also have a volunteer to offer extra support. Having a physician on staff allows for quick medical decisions. This is helpful when symptoms change suddenly. The goal is to keep the patient calm and comfortable. Most families find that having a nurse visit the home makes things much easier. It takes the pressure off the caregivers. The team works to honor the wishes of the patient. They listen to what the family needs most. You can expect a plan that changes as the patient changes. That is how good hospice care works.

What to Ask When Choosing a Hospice Provider

You should gather information before you pick a team. Start by asking about their response time for emergencies. You need to know if a nurse can come to the house at night. Ask how they handle pain management and symptom relief. You should also ask about their volunteer services. Find out what tasks the volunteers can help with. Ask how often the nurse will visit the home. You want to know if they provide support for the family after the loss. These questions help you see if they are a good fit. Take notes during your calls. You need to feel comfortable with the staff. Ask them to explain their plan for your specific situation. A good provider will answer these questions with patience and care. Do not feel rushed to make a choice. Take your time to think it over.

Preserve Your Family Stories

The time spent with loved ones is precious. Recording their memories and stories can be a comfort for your family for years to come.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.