CIGNA HOSPICE CARE, INC
Provider Information
- Address
- 6356 VAN NUYS BLVD SUITE 223
VAN NUYS, CA 91401 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 1, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 1 |
5
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CIGNA HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CIGNA HOSPICE CARE, INC compares to hospices nationwide.
8.1 minutes
of nurse care per routine home care day, on average
That is the 10th percentile among hospices nationally. The national median is about 12 minutes.
34
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.1 min
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends15.5%
Ranks better than about 89% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life0%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits81.8%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months73.3%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$54,186 · 100th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia22%
- Heart and circulatory disease66%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
CIGNA HOSPICE CARE, INC in Van Nuys
CIGNA HOSPICE CARE, INC provides hospice services to families throughout Van Nuys, California. The provider operates from their office on Van Nuys Boulevard in Los Angeles County. They focus on end-of-life care for patients who need support and comfort. This organization holds accreditation from the Community Health Accreditation Partner, also known as CHAP. Accreditation shows that an outside group has reviewed their work against national standards. It serves as a marker for how they manage their daily operations and clinical care routines.
About CIGNA HOSPICE CARE, INC
This hospice operates as a for-profit entity. They have held Medicare certification since March 2022. Families should know that CHAP accreditation is a voluntary process for agencies to show they meet high requirements. The surveyors from CHAP look at how the team handles patient safety and clinical records. They also check if the agency follows federal rules for hospice care. With a small team of five employees, they keep their operations focused. This group includes one registered nurse, one licensed practical nurse, and one volunteer. Small teams often work closely together to coordinate daily care visits. You can verify their status anytime through the official Medicare database.
Quality Overview
What Is Hospice Care Like in VAN NUYS?
Hospice care in the Los Angeles area centers on keeping patients comfortable in their own homes. The goal is to manage pain and provide emotional support for the whole family. In Van Nuys, you will find several local agencies that follow these same federal guidelines for care. CIGNA HOSPICE CARE, INC manages their services with a compact team. They utilize one registered nurse and one licensed practical nurse to handle clinical needs. They also have one volunteer available to assist with non-medical tasks. This setup means the team is lean and focused on individual care plans. Your doctor can help you understand if this size of agency fits your specific medical needs. They can also explain how the team plans to visit your home for regular checkups.
What to Ask When Choosing a Hospice Provider
You should speak with the agency director before you sign any paperwork. Ask how often a nurse will come to your house for a visit. You should also find out how they handle calls during the night or on weekends. Ask them to explain their plan for managing pain and other difficult symptoms. It is also good to ask how they support family members during the grieving process. If you have specific medical equipment needs, check if they provide those items directly. Make sure you understand exactly who will be part of your care team. You should feel comfortable with the people entering your home. Do not be afraid to ask for these details in writing.
Keep Your Family Stories Alive
Recording memories helps preserve your family history for future generations to cherish.
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Helpful Guides for Families
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.