BIG HEARTS HOSPICE CORP.
Provider Information
- Address
- 14349 VICTORY BLVD STE 304
VAN NUYS, CA 91401 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 5, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
3
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what BIG HEARTS HOSPICE CORP. reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how BIG HEARTS HOSPICE CORP. compares to hospices nationwide.
3
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Big Hearts Hospice Corp.
Big Hearts Hospice Corp. provides hospice care for residents in Van Nuys, California. The agency operates as a for-profit hospice provider serving the Los Angeles area. They received their Medicare certification on August 5, 2022. The agency holds accreditation from the Community Health Accreditation Partner, known as CHAP. This accreditation shows they meet specific standards for patient care and safety. Families in the 91401 zip code area can look to this provider for end-of-life support services. Their office is located at 14349 Victory Blvd, Suite 304. Choosing a provider is a big decision for any family. Learning about their background is a smart first step in that process.
About Big Hearts Hospice Corp.
Big Hearts Hospice Corp. is a for-profit organization. They have been Medicare-certified for about two years. The agency is accredited by CHAP. This group is an independent body that reviews hospice agencies to ensure they follow national health rules. When an agency earns this badge, it means they invited outside experts to check their work. The team at this location is small. They have a total of three employees on staff. This includes one registered nurse and one licensed practical nurse. They do not currently have volunteers working with the team. Families should check if this small team size fits their specific needs. You should ask how they handle care during nights or weekends. It is helpful to know who will be at the bedside when your loved one needs support. Small teams can offer a more personal touch for those they serve.
Quality Ratings
What Is Hospice Care Like in Van Nuys?
Hospice care in Van Nuys focuses on comfort rather than a cure. It brings medical and emotional support to the home. Most hospice teams include nurses, doctors, and aides who visit on a regular schedule. At Big Hearts Hospice Corp., the clinical team consists of one registered nurse and one licensed practical nurse. This team works together to manage pain and symptoms for the patient. They also provide support to family members during a difficult time. The goal is to keep the patient in their own home as long as possible. Some families find that having a small, dedicated nursing staff helps them feel more connected to their care team. You should ask how the nurses coordinate with your primary doctor. Good communication is the key to a smooth experience for everyone involved in the care plan.
What to Ask When Choosing a Hospice Provider
You have the right to ask many questions before you pick a hospice agency. Start by asking how the staff handles emergencies after business hours. You need to know who will answer the phone at three in the morning. Ask how often a nurse will visit the home each week. It is also good to ask how they handle medication delivery for pain relief. You might want to know if they provide support for family members after the patient passes away. These answers will help you decide if the agency is a good fit for your values. Do not feel rushed to make a choice immediately. Take your time to get the answers you need to feel comfortable. Your peace of mind is important when you select a partner for this type of care.
Preserve Your Family Stories
The memories you share today are a gift for your future family. Take time to record the stories and values that matter most.
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Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.