HospiceScout

ULTRA STAR HOSPICE, INC.

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
12501 CHANDLER BLVD.
VALLEY VILLAGE, CA 91607
Ownership Type
For-Profit
Medicare Certified Since
October 26, 2022

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ULTRA STAR HOSPICE, INC.
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers0

4

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ULTRA STAR HOSPICE, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ULTRA STAR HOSPICE, INC. compares to hospices nationwide.

11

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 80% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment93.3%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed80%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Heart and circulatory disease54%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Ultra Star Hospice, Inc.

Ultra Star Hospice, Inc. provides hospice care to families in Valley Village, California. They have been certified by Medicare since October 2022. This provider holds accreditation from the Community Health Accreditation Partner, known as CHAP. This group reviews hospice agencies to ensure they meet high standards of care. They operate as a for-profit hospice agency within Los Angeles County. Choosing the right care for a loved one is a major decision. This agency aims to serve the local community from their office on Chandler Boulevard.

About Ultra Star Hospice, Inc.

Ultra Star Hospice, Inc. is a for-profit provider. This means they are a private business. They have served patients since 2022. The agency chose to seek accreditation from CHAP. This is an independent group that sets quality standards. They check if agencies follow federal rules and best practices. You should know that accreditation is a voluntary choice. It shows an agency wants an outside group to check their work. CHAP surveyors look at clinical records and talk to staff. They also check if the agency follows safety rules. This process helps ensure that patients get consistent care. It is a sign that the agency wants to be held to high standards. Families should look for this mark of quality when they research options. It offers peace of mind during a hard time.

Quality Ratings Note

Official Medicare quality ratings for this provider are not available yet. This is common for newer agencies. We recommend you ask the provider directly about their internal quality goals and their CHAP accreditation status.

What Is Hospice Care Like in Valley Village?

Hospice care in this area focuses on comfort and support for the patient. It usually happens in the patient's own home. The team visits to manage pain and symptoms. At Ultra Star Hospice, Inc., the staff consists of four members. This includes two registered nurses and one licensed practical nurse. They also have one physician on the team. These professionals work together to create a care plan. They address physical needs and offer guidance for family members. You might wonder how a small team works. They provide personal attention to each patient. The team members coordinate to ensure someone is available when symptoms change. This model allows for focused communication between the doctor and the nursing staff. It keeps the care plan aligned with the goals of the patient.

What to Ask When Choosing a Hospice Provider

You should feel empowered to ask questions. First, ask how the team handles pain management after hours. You need to know who answers the phone at night. Ask how often a nurse will visit the home. Consistency is key for good care. Second, ask how they support family members. Do they offer help with grief or emotional needs? Third, ask about their staff experience. You want to know if the staff has worked in hospice for many years. It is okay to ask for details about their team size. Finally, ask about their local presence. Do they have staff who can reach your house quickly? These questions help you understand the level of care your family will receive. Take your time to get clear answers. This helps you make the best choice for your situation.

Preserve Your Family Stories

Your loved one has a lifetime of memories. We offer tools to help you record and save these stories for future generations.

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.