ULTRA STAR HOSPICE, INC.
Provider Information
- Address
- 12501 CHANDLER BLVD.
VALLEY VILLAGE, CA 91607 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 26, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 0 |
4
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ULTRA STAR HOSPICE, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ULTRA STAR HOSPICE, INC. compares to hospices nationwide.
11
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 80% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment93.3%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed80%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Heart and circulatory disease54%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Support for Your Loved Ones
Ultra Star Hospice, Inc. provides end-of-life care for families in Valley Village, California. They focus on comfort and quality of life when a cure is no longer the goal. Their team helps manage pain and offers emotional support for the whole family. This service is available throughout Los Angeles County. Choosing the right partner is a big decision during a tough time. You want someone who listens and acts with kindness every single day. That is the core of what hospice care should be. The team at this location works to honor the wishes of each patient. They help families make the most of their time together. It is about creating peace and comfort in a familiar setting. You do not have to walk this path alone.
About Ultra Star Hospice, Inc.
Ultra Star Hospice, Inc. is a for-profit hospice provider. They have been Medicare certified since October 26, 2022. You can find their office at 12501 Chandler Blvd in Valley Village. Being a for-profit agency means they operate under specific business rules. But it does not change the fact that they must meet federal standards to keep their certification. This certification is a stamp of approval from Medicare. It shows they follow strict rules for patient care and safety. Families should know that this provider is relatively new to the Medicare program. Because they are new, they are still building their track record in the community. You should always feel free to ask them about their experience. A good provider will be happy to share how they support their patients. Transparency is a sign of a strong agency.
Quality Ratings Update
Understanding Hospice Care in Valley Village
Finding the right care in Los Angeles County can feel like a lot to manage. There are many providers, but they are not all the same. Most people think hospice is only for the last few days of life. That is a common myth. In reality, you can start hospice care as soon as a doctor says life expectancy is six months or less. Early care leads to better symptom management. It also gives families more time to connect with the hospice team. The thing is, hospice is not a place. It is a set of services that comes to where you live. This could be a private home, an assisted living facility, or a nursing home. You have the right to choose the provider that fits your family best. Take your time to compare your options carefully.
What to Ask When Choosing a Hospice Provider
You have a lot on your mind right now. Asking the right questions can help you feel more confident. Start by asking how quickly they can respond to an emergency call at night. You want to know that help is just a phone call away. Ask how their team handles pain and other tough symptoms. It is vital to know that your loved one will be comfortable. You should also ask how often a nurse will visit the home. Some agencies visit more often than others. And do not forget to ask about their support for the family. They should offer help for grief and emotional needs. These conversations will tell you a lot about their culture. Trust your gut feeling after you talk with them. You deserve a partner who cares as much as you do.
Preserve Your Family Stories
This time is difficult, but it is also a chance to capture the memories and wisdom of your loved ones. We can help you record their unique life story to keep for future generations.
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Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
What Nearly 17,000 Hospice Inspection Reports Reveal
CMS released 16,894 hospice inspection reports from late 2021 to early 2026. See what surveyors cited most, what serious findings mean, and how to use them.
10 Essential Hospice Questions for Evaluating Providers
Evaluating hospice care for a loved one? Use these 10 essential hospice questions to interview providers and ensure your family receives the best possible support.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.