ER HOSPICE CARE, INC
Provider Information
- Address
- 5301 LAUREL CANYON BLVD. SUITE 128
VALLEY VILLAGE, CA 91607 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 3, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ER HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ER HOSPICE CARE, INC compares to hospices nationwide.
10.8 minutes
of nurse care per routine home care day, on average
That is the 34th percentile among hospices nationally. The national median is about 12 minutes.
16
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.8 min
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends29.1%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Gaps in nursing visits30.4%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months44.7%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care1.1%
Ranks better than about 80% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$31,455 · 93rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 90.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment90.5%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed90.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Heart and circulatory disease74%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About ER HOSPICE CARE, INC
ER HOSPICE CARE, INC provides hospice services to families in Valley Village, California. The agency has been certified by Medicare since August 2021. They operate as a for-profit provider based in Los Angeles County. This agency is accredited by CHAP, which stands for the Community Health Accreditation Partner. CHAP accreditation shows that the provider meets high standards for quality and safety. Choosing an accredited agency gives families a clear sign that the provider follows strict national rules for medical care.
Understanding ER HOSPICE CARE, INC
This agency operates as a freestanding hospice provider. They have a small team of seven employees to support their patients. The staff includes one registered nurse and one licensed practical nurse. They also have one physician and one volunteer on the team. Being for-profit means they function as a private business entity. Most families find it helpful to know that accreditation by CHAP is a voluntary process. This shows the agency wants to prove their quality through outside reviews. You should look at their official Medicare records to see the full picture of their service history. They have been active for a few years now.
What Is Hospice Care Like in VALLEY VILLAGE?
Hospice care in this part of Los Angeles focuses on comfort for patients and their families. Teams visit you at home to manage pain and symptoms. At ER HOSPICE CARE, INC, the care team includes a doctor, nurses, and a volunteer. These professionals work together to create a plan that meets specific medical needs. They handle equipment and medications so you can focus on your loved one. The goal is to keep the patient in a familiar place as long as possible. Most hospice care happens right where the patient lives. It is a team effort to ensure everyone feels supported during this difficult time. You are the center of the care plan.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask direct questions before you sign any paperwork. First, ask how quickly a nurse can get to your home if an emergency happens at night. Second, ask which specific hospitals they work with if the patient needs a higher level of care. Third, ask how their volunteers are trained to help families. Finally, ask what the process looks like if you decide to change your mind about the care plan later. These questions help you understand how the agency operates day to day. A good provider will answer these clearly. Do not settle for vague promises when you need specific answers for your family.
Preserve Your Family Stories
Every life holds stories that deserve to be kept for the next generation. Start capturing those memories today to ensure they are never lost.
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