KAISER FOUNDATION HOSPITAL HOSPICE-HAYWARD
Provider Information
- Address
- 30116 EIGENBRODT WAY
UNION CITY, CA 94587 - Ownership Type
- Non-Profit
- Medicare Certified Since
- August 9, 1989
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 13 |
| Physicians | 1 |
| Volunteers | 2 |
25
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what KAISER FOUNDATION HOSPITAL HOSPICE-HAYWARD reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how KAISER FOUNDATION HOSPITAL HOSPICE-HAYWARD compares to hospices nationwide.
24.5 minutes
of nurse care per routine home care day, on average
That is the 98th percentile among hospices nationally. The national median is about 12 minutes.
53
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day24.5 min
Ranks better than about 98% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends15.3%
Ranks better than about 88% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life90.7%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits38.9%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.5%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months30.2%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,757 · 38th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 42.7% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment98.5%
- Breathing difficulty screening99.2%
- Breathing difficulty treatment99.6%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life42.7%
- All care steps completed97.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer34%
- Dementia23%
- Heart and circulatory disease14%
- Lung and respiratory disease5%
- Stroke9%
- Other conditions17%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care in Union City
Kaiser Foundation Hospital Hospice-Hayward provides end-of-life care for families in Union City, California. This team focuses on comfort and dignity for patients during their final months. They offer medical support and emotional help to those facing a life-limiting illness. The hospice staff works to manage pain and symptoms so patients can spend meaningful time with loved ones. Their goal is to support the whole family during a very difficult transition. By focusing on quality of life, they help patients remain at home whenever possible. This care team brings medical expertise directly to your door in Alameda County. Families can rely on their professional approach to hospice services during this sensitive time of life.
About KAISER FOUNDATION HOSPITAL HOSPICE-HAYWARD
This hospice provider operates as a non-profit organization serving the local community. They have been Medicare certified since August 9, 1989. This long history shows their deep commitment to meeting federal standards for hospice care. Being a non-profit means their focus stays on patient needs rather than profits. Families should know that this provider has a strong track record of serving the area for over three decades. Their location on Eigenbrodt Way serves as a hub for their local care teams. Choosing a certified provider ensures that the agency follows strict rules for safety and care quality. Their tenure demonstrates stability for families who need a partner they can trust. You can feel confident knowing they have met Medicare requirements for many years.
Quality Ratings
Understanding Hospice Care in Union City
Hospice care is a special way to support people with serious illnesses. In Union City, hospice agencies provide care in the comfort of a patient's own home. This care includes visits from nurses, doctors, and social workers. These experts help manage pain and offer emotional support to the family. Hospice is not about giving up hope or stopping care. It is about choosing a path that puts comfort and quality of life first. You do not need to go to a hospital to get this care. Most hospice services come to you, allowing more time with family in familiar surroundings. Many families find peace knowing that professional help is just a phone call away. This service is a vital resource for our community members facing hard health choices.
What to Ask When Choosing a Hospice Provider
Selecting the right hospice agency is an important decision for your family. You should feel comfortable asking questions to understand how they work. Here are some key things to ask:
- How quickly can your team respond if we have an emergency at night?
- What specific services do you offer for family members who need grief support?
- How do you coordinate care with our current primary doctor?
- What is your process for managing pain and other difficult symptoms?
Asking these questions helps you find the best match for your loved one. Do not feel rushed to make a choice. A good agency will take the time to answer every question clearly. They should make you feel heard and supported throughout the entire process. Take your time to find the right fit for your unique family situation.
Preserve Your Family Stories
Capture precious memories and life lessons during this meaningful time. Creating a lasting record is a gift for future generations.
Learn MoreOther Hospice Providers Nearby
ADVENTIST HEALTH HOME CARE
ADVENTIST HEALTH HOME CARE SERVICES
HEARTLAND HOSPICE (SANTA CLARA)
MERCY HOSPICE
GENTIVA
ENLOE MEDICAL CENTER HOSPICE
Helpful Guides for Families
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
What Nearly 17,000 Hospice Inspection Reports Reveal
CMS released 16,894 hospice inspection reports from late 2021 to early 2026. See what surveyors cited most, what serious findings mean, and how to use them.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.