PACIFIC HEARTS HOSPICE, INC.
Provider Information
- Address
- 21151 S WESTERN AVE
TORRANCE, CA 90501 - Medicare Certified Since
- October 11, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PACIFIC HEARTS HOSPICE, INC. compares to hospices nationwide.
6.8 minutes
of nurse care per routine home care day, on average
That is the 4th percentile among hospices nationally. The national median is about 12 minutes.
19
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day6.8 min
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends16%
Ranks better than about 90% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits95%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.6%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months23%
Ranks better than about 83% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,925 · 70th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 100% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed100%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Hospice Care in Torrance
Pacific Hearts Hospice, Inc. serves families throughout Torrance and Los Angeles County. They provide end-of-life care focused on comfort and symptom management for patients with terminal illnesses. This provider became Medicare certified on October 11, 2022. They work to meet the needs of local residents who require support at home or in a care facility. Choosing the right provider is a major decision for your family. Their team aims to offer consistent care that meets federal standards. You should reach out to them directly to learn more about their specific service area and current availability in your neighborhood.
About PACIFIC HEARTS HOSPICE, INC.
Pacific Hearts Hospice, Inc. operates as a Medicare certified provider. This certification shows they meet the baseline rules set by the government for hospice care. Being certified means they can accept Medicare insurance for their services. This is important because it ensures they follow specific safety and quality guidelines. You can feel better knowing there is a baseline for how they operate. They have been active in the program since late 2022. This provider maintains strong marks for quality of care based on the CMS Hospice Care Index. These scores help show how well a provider manages patient needs compared to others. Families should look at these marks as a starting point. Always ask about their specific experience with your loved one's condition. Good communication is the best way to ensure your needs are met during this time.
Quality Performance
What Is Hospice Care Like in TORRANCE?
Hospice care in Torrance offers support to families at home or in nursing facilities. Most teams include nurses, doctors, and social workers who visit patients regularly. These professionals help manage pain and offer emotional support. The goal is to keep your loved one comfortable in their own environment. You will find that many local providers work closely with nearby hospitals. This ensures a smooth transition when care needs change. The team acts as a bridge between medical needs and family wishes. It is a team effort. You should ask how often a nurse will visit your home. Knowing the schedule helps families plan their days. Consistent care makes a big difference in daily comfort for the patient. Local providers are usually ready to help you understand your options quickly.
What to Ask When Choosing a Hospice Provider
You need clear answers to make a good choice for your family. Ask these questions during your first meeting with a provider. First, how quickly can a nurse arrive if there is an emergency at night? Second, what is the process for changing medications to manage pain? Third, how does your team support the family after the patient passes away? And finally, what specific training do your volunteers have? These questions reveal how much a provider cares about your daily life. Do not be afraid to ask for details. You deserve to know exactly how they will help your loved one. Good providers will welcome these questions. They should explain their process in simple terms that you understand. Your peace of mind starts with getting the right information today.
Preserving Family Stories
Your family history is a treasure. We help you capture memories and stories to keep them safe for future generations.
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Helpful Guides for Families
A Complete End of Life Planning Checklist for Families
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What CMS Star Ratings Actually Mean for Your Family
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Choosing a Hospice Provider: A 5-Step Quality Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.