PACIFIC HEARTS HOSPICE, INC.
Provider Information
- Address
- 21151 S WESTERN AVE
TORRANCE, CA 90501 - Medicare Certified Since
- October 11, 2022
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PACIFIC HEARTS HOSPICE, INC. compares to hospices nationwide.
6.8 minutes
of nurse care per routine home care day, on average
That is the 4th percentile among hospices nationally. The national median is about 12 minutes.
19
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day6.8 min
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends16%
Ranks better than about 90% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits95%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.6%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months23%
Ranks better than about 83% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,925 · 70th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 98.3% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment98.3%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed98.3%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Pacific Hearts Hospice, Inc.
Pacific Hearts Hospice, Inc. serves families in Torrance, California. They provide end-of-life care and support for patients living in Los Angeles County. The team received Medicare certification on October 11, 2022. This means they meet federal rules for health and safety. Choosing a hospice provider is a big step for any family. You want a team that knows the local area well. This provider works to support patients at home or in care facilities throughout the region. They focus on comfort and peace during a difficult time. Getting the right help early makes a difference for everyone involved. It is a local choice for those in the 90501 area.
About Pacific Hearts Hospice, Inc.
This agency has been a Medicare-certified provider since late 2022. Medicare certification acts as a baseline for quality in the hospice industry. It ensures the agency follows specific rules for patient care and staff training. You should look for agencies that show a clear commitment to these standards. Families often ask about the history of a provider. This agency has operated within the Los Angeles County system for several years. They must meet annual reviews to keep their status active. Understanding these rules helps you feel more secure with your choice. Ask them about their specific experience with your loved one's needs. The best providers are open about their processes and their staff roles. They should explain how they handle pain management and emotional support. You deserve clear answers before you make a final decision for your family.
Quality Performance
What Is Hospice Care Like in Torrance?
Hospice care in Torrance focuses on comfort when a cure is no longer the goal. Teams usually consist of nurses, aides, and social workers. They visit patients at home or in nursing facilities. These professionals manage pain and other symptoms to improve daily life. Most agencies in Los Angeles County offer 24-hour access to a nurse by phone. This gives families peace of mind during late-night emergencies. The goal is to keep the patient comfortable in their own surroundings. Staff also offer emotional support to family members. They help with the stress of caregiving every single day. You can expect regular visits to monitor the health of your loved one. The team works with your primary doctor to create a plan that fits your specific needs. It is about dignity and comfort for the patient and their loved ones.
What to Ask When Choosing a Hospice Provider
- How quickly can a nurse arrive if there is an emergency at night?
- What specific services do you provide for pain and symptom management?
- How do you support family members who are grieving or feeling overwhelmed?
- Can you explain your process for coordinating care with my current doctor?
Ask these questions to get a clear picture of how they operate. Pay attention to how they answer you. Do they sound kind? Are they willing to take the time to explain things? You need a partner who listens to your concerns. A good hospice team will never rush you through these important talks. They should be clear about what they can and cannot do for you. Take your time to compare your options. This choice affects your family's quality of life during a very sensitive period.
Preserving Family Stories
Your family history is a gift. We offer tools to help you record and save stories for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
GLOBAL HOSPICE CARE
OMEGALIFE HOSPICE OF CALIFORNIA, INC
A CARE HOSPICE INC
DIAMOND HOSPICE SERVICES INC
AMARE HOSPICE
HIGH QUALITY HOSPICE CARE
Helpful Guides for Families
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.