HospiceScout

DIAMOND HOSPICE SERVICES INC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
21221 S WESTERN AVE SUITE 140 ROOM 1601
TORRANCE, CA 90501
Ownership Type
For-Profit
Medicare Certified Since
October 24, 2020

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for DIAMOND HOSPICE SERVICES INC
RoleStaff Count
Registered Nurses (RN)3
Licensed Practical Nurses (LPN)1
Physicians2
Volunteers1

10

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what DIAMOND HOSPICE SERVICES INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Respite care (up to five days at a time, to give family caregivers a break)
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how DIAMOND HOSPICE SERVICES INC compares to hospices nationwide.

10 minutes

of nurse care per routine home care day, on average

That is the 25th percentile among hospices nationally. The national median is about 12 minutes.

37

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day10 min

    Ranks better than about 25% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends14.9%

    Ranks better than about 88% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life75.7%

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits81.9%

    Ranks better than about 12% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care8.2%

    Ranks better than about 38% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months40%

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care5.5%

    Ranks better than about 59% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.8%

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$30,198 · 91st percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 9.5% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment95.2%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment97.6%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life9.5%
  • All care steps completed96.2%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia22%
  • Heart and circulatory disease42%
  • Lung and respiratory disease12%
  • Stroke14%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

Diamond Hospice Services in Torrance

Diamond Hospice Services Inc provides end of life care for families in Torrance, California. This provider operates as a freestanding hospice agency. They have earned accreditation from the Joint Commission to ensure they meet high standards for patient safety. Their team works within the 90501 zip code area to support patients and their loved ones during difficult times. Choosing the right care is a major decision for any family. This agency has been certified by Medicare since October 2020. That history shows they have experience serving the local community. They aim to provide comfort and support through a dedicated medical team. Every patient receives care tailored to their specific needs and goals. You should look at their official quality scores to learn more about how they perform. Good care makes a real difference for everyone involved in the process.

About DIAMOND HOSPICE SERVICES INC

This agency operates as a for-profit hospice provider. Being a for-profit entity means they operate under specific business models while still following federal rules. Their Medicare certification status confirms they meet the standards set by the government for hospice care. The Joint Commission accreditation is a badge of quality. This group sends experts to check that a hospice follows strict safety rules. They look at how the agency handles medicine, records, and patient needs. It matters because it shows the provider goes beyond basic requirements to improve their work. The team includes ten employees in total. This count covers three registered nurses and one licensed practical nurse. They also have two physicians on staff to oversee medical care. One volunteer helps with extra support for families. This mix of staff helps the agency keep a close watch on patient symptoms. That is helpful for families who need steady communication from the care team.

Quality Performance

Diamond Hospice Services Inc holds strong quality-of-care marks based on the CMS Hospice Care Index. Their overall performance and patient care ratings place them in a high tier compared to other providers.

What Is Hospice Care Like in TORRANCE?

Families in Torrance have access to hospice care that focuses on comfort at home or in facilities. Most agencies here provide a team approach to manage pain and emotional stress. Diamond Hospice Services Inc uses a small, focused team to deliver these services. Their staff includes three registered nurses and one licensed practical nurse who handle daily medical needs. Two physicians guide the care plans to make sure symptoms stay managed. They also use one volunteer to help provide companionship. This structure allows the agency to keep a close eye on the physical needs of each person. The goal is to keep the patient in a familiar setting whenever possible. You can expect the team to visit on a regular schedule to check vitals and adjust medications. This keeps the patient stable and helps families feel more at ease. Local care means the team can reach you quickly when needs change suddenly.

What to Ask When Choosing a Hospice Provider

You should talk to a few providers before you make a final choice. Start by asking how quickly a nurse can get to your home if a problem happens at night. Ask who will be the main person you call when you have questions about medicine or symptoms. It is also wise to ask how they handle changes in the patient condition. You need to know if they provide care in your specific home or if they work mainly with nursing homes. Ask them to explain how their volunteers help the family. Find out how they include the family in the care planning process. You deserve clear answers that help you feel confident in your choice. Take your time to write down the answers so you can compare them later. Clear communication is the best way to ensure your loved one gets the care they need.

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