HospiceScout

DIAMOND HOSPICE SERVICES INC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
21221 S WESTERN AVE SUITE 140 ROOM 1601
TORRANCE, CA 90501
Ownership Type
For-Profit
Medicare Certified Since
October 24, 2020

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for DIAMOND HOSPICE SERVICES INC
RoleStaff Count
Registered Nurses (RN)3
Licensed Practical Nurses (LPN)1
Physicians2
Volunteers1

10

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what DIAMOND HOSPICE SERVICES INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Respite care (up to five days at a time, to give family caregivers a break)
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how DIAMOND HOSPICE SERVICES INC compares to hospices nationwide.

10 minutes

of nurse care per routine home care day, on average

That is the 25th percentile among hospices nationally. The national median is about 12 minutes.

37

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day10 min

    Ranks better than about 25% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends14.9%

    Ranks better than about 88% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life75.7%

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits81.9%

    Ranks better than about 12% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care8.2%

    Ranks better than about 38% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months40%

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care5.5%

    Ranks better than about 59% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.8%

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$30,198 · 91st percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 9.5% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment94.3%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment97.3%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life9.5%
  • All care steps completed96.2%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia22%
  • Heart and circulatory disease42%
  • Lung and respiratory disease12%
  • Stroke14%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Diamond Hospice Services Inc

Diamond Hospice Services Inc provides end-of-life care in Torrance, California. This provider has been certified by Medicare since October 2020. They are a freestanding hospice agency that serves families throughout Los Angeles County. The team holds accreditation from the Joint Commission. This means they meet high standards for patient safety and care quality. Their team includes doctors, nurses, and volunteers who work together to support patients. Finding the right care is a serious decision for your family. This agency offers a local option for those who need medical and emotional support at home.

Understanding This Provider

Diamond Hospice Services Inc operates as a for-profit hospice agency. They have earned strong quality of care marks from the federal government. The Joint Commission accreditation adds another layer of oversight to their operations. This group reviews hospice agencies to ensure they follow strict safety rules. They look at how the agency manages medicine and how they treat patients. For families, this badge shows that the provider invited outside experts to check their work. It is a sign of a commitment to high standards. Their staff includes three registered nurses and one licensed practical nurse. They also have two physicians and a volunteer on the team. These staff members handle daily needs and medical changes. You can feel better knowing they have a clear structure for care.

What Is Hospice Care Like in TORRANCE?

Hospice care in Torrance focuses on comfort and dignity for people with life-limiting illnesses. The goal is to manage pain while supporting the family during a hard time. Most care happens where the patient lives. That could be a private house or a care facility. The team at Diamond Hospice Services Inc includes ten employees who coordinate these services. You will work with nurses and doctors to create a plan that fits your loved one. They adjust this plan as needs change. Having a small, dedicated team allows for more personal attention to medical shifts. This local approach helps keep the patient comfortable in their own space. It is about making every day count. The team is ready to step in when symptoms get worse or when you need guidance on how to help.

What to Ask When Choosing a Hospice Provider

You should gather information before making a choice. Start by asking how quickly a nurse can get to your home if an emergency happens. Ask how the team handles pain management during the night or on weekends. You should also ask about the role of volunteers and what services they provide to the family. Finally, ask how they communicate changes in the care plan to your family members. Good communication is a must. You need to know who to call for answers at any hour. Write these questions down before your first meeting. Taking notes helps you keep the details straight when you speak with different agencies. You deserve clear answers about how they will care for your loved one.

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