BUENA VISTA HOSPICE
Provider Information
- Address
- 2545 W HILLCREST DR STE 130
THOUSAND OAKS, CA 91320 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 10, 2005
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 11 |
| Licensed Practical Nurses (LPN) | 8 |
56
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what BUENA VISTA HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2015.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how BUENA VISTA HOSPICE compares to hospices nationwide.
16.8 minutes
of nurse care per routine home care day, on average
That is the 86th percentile among hospices nationally. The national median is about 12 minutes.
107
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day16.8 min
Ranks better than about 86% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.8%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.6%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits41.3%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.2%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months48.7%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care11.2%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0.7%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,362 · 47th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 42.7% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment98.7%
- Breathing difficulty screening98.1%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed99.6%
- Bowel care for patients on opioids100%
- Visits in the last days of life42.7%
- All care steps completed97.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer27%
- Dementia28%
- Heart and circulatory disease11%
- Lung and respiratory disease8%
- Stroke20%
- Other conditions8%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Thousand Oaks
Buena Vista Hospice provides end-of-life care for families in Thousand Oaks, California. They offer support at their office on West Hillcrest Drive. Their team helps patients feel comfortable and peaceful during their final months. They focus on dignity and quality of life for every person they serve. Families in Ventura County can rely on this team for professional medical and emotional support. They work hard to meet the unique needs of each patient. Choosing a hospice provider is a major decision for any family. This provider offers a clear focus on comfort and high standards of care. Their goal is to manage pain and help patients spend time with loved ones in a familiar setting. They are a trusted resource for those navigating the difficult path of hospice care in the local community.
About Buena Vista Hospice
Buena Vista Hospice is a for-profit provider serving the Thousand Oaks area. They have been certified by Medicare since November 10, 2005. This long history shows their commitment to following federal rules for hospice care. Being Medicare certified means they meet strict safety and quality standards set by the government. Families should know that this provider is regularly checked to ensure they follow these rules. Their office is located at 2545 W Hillcrest Dr, Ste 130. Being in Ventura County, they are well-placed to help local neighbors. When picking a provider, look for teams that communicate well with your family. You want a partner who listens to your concerns and answers your questions with care. They provide a structured approach to care that prioritizes your loved one's comfort above all else during this sensitive time.
Quality Rating Summary
Understanding Hospice Care in Thousand Oaks
Hospice care is a special type of care for people with a serious illness. It focuses on comfort instead of trying to cure the illness. In Thousand Oaks, many families choose hospice to help their loved ones stay at home. Care teams often include doctors, nurses, and social workers. They also include spiritual counselors and trained volunteers. These professionals work together to manage pain and other symptoms. They also help families cope with the stress of caregiving. Hospice services are usually covered by Medicare for those who qualify. This care is designed to support the whole person. It respects the wishes of the patient and the family. Having a local team makes it easier to get help quickly when needs change. You can find peace knowing that professional help is nearby in Ventura County.
What to Ask When Choosing a Hospice Provider
Finding the right provider can feel overwhelming. It helps to have a list of questions ready when you call. Consider asking the following things to get a better sense of their services:
- How quickly can a nurse or doctor get to our home in an emergency?
- What support does your team offer for family members who are grieving?
- How do you handle pain management and keep the patient comfortable?
- Can you explain how your team coordinates care with our regular doctor?
Take your time to talk with the staff. Notice if they are kind and patient with your questions. A good provider will make you feel heard and supported. They should explain things in a way that is easy to understand. Trust your instincts when meeting with a team. You deserve a partner who makes this transition as smooth as possible for your family.
Preserving Family Memories
Your family story is precious. Take time now to record your loved one's favorite memories and life lessons. This helps keep their spirit alive for generations to come.
Start Preserving StoriesOther Hospice Providers Nearby
FULL CARE HOSPICE AND PALLIATIVE CARE INC.
H & A HOSPICE INC
CONEJO VALLEY HOSPICE
AUTHENTIC HOSPICE CARE
ADVANCED QUALITY HOSPICE INC
HILLCREST HOSPICE INC
Helpful Guides for Families
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.