HospiceScout

SILVERADO HOSPICE COASTAL VALLEYS

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
27710 JEFFERSON AVE
TEMECULA, CA 92590
Ownership Type
For-Profit
Medicare Certified Since
July 29, 2020

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for SILVERADO HOSPICE COASTAL VALLEYS
RoleStaff Count
Registered Nurses (RN)1
Physicians0

5

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what SILVERADO HOSPICE COASTAL VALLEYS reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how SILVERADO HOSPICE COASTAL VALLEYS compares to hospices nationwide.

14.1 minutes

of nurse care per routine home care day, on average

That is the 69th percentile among hospices nationally. The national median is about 12 minutes.

63

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day14.1 min

    Ranks better than about 69% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.7%

    Ranks better than about 59% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life95.5%

    Ranks better than about 65% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits51.5%

    Ranks better than about 52% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care6%

    Ranks better than about 53% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months50%

    Ranks better than about 17% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care17.2%

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice5.2%

    Ranks better than about 10% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$23,811 · 77th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 55% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment98.1%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life55%
  • All care steps completed99.5%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer19%
  • Dementia23%
  • Heart and circulatory disease23%
  • Lung and respiratory disease10%
  • Stroke14%
  • Other conditions13%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Supportive Care in Temecula

Silverado Hospice Coastal Valleys provides end-of-life care for families in Temecula, California. They focus on comfort, pain management, and emotional support for patients facing a life-limiting illness. The team works to improve quality of life during a very difficult season. They serve the local Riverside County area from their office on Jefferson Avenue. Choosing the right partner for this journey is a big decision for any family. That is why having clear information matters. This team aims to bring peace and dignity to the home environment or wherever the patient resides. You can reach them directly at (951) 394-0959 to learn more about their specific approach to care. They have been a part of the local healthcare landscape since becoming Medicare certified in July 2020. Getting the right support early often makes the biggest difference for both the patient and their loved ones.

About Silverado Hospice Coastal Valleys

Silverado Hospice Coastal Valleys operates as a for-profit provider. They earned their Medicare certification on July 29, 2020. This means they meet federal rules for safety and quality. Being for-profit simply describes their business model, but it does not tell the whole story of how they care for people. The thing is, every hospice agency must follow the same strict national standards to keep their certification. That provides a baseline of protection for your family. When you speak with them, ask about their specific team structure and how they handle after-hours calls. You want to know who will show up when a crisis happens at 3:00 AM. Most families feel better once they meet the staff and understand the plan. Don't be afraid to ask direct questions about their philosophy. A good agency will always welcome your curiosity and want to make sure you feel heard and supported throughout the entire process.

Quality Performance Snapshot

This provider holds an impressive 4.5 out of 5 stars for overall quality of care based on the CMS Hospice Care Index. While their clinical care rating is strong, their patient satisfaction score is 3 out of 5 stars. These scores offer a helpful starting point as you compare your options in the Temecula area.

Understanding Hospice Care in Temecula

Hospice is not about giving up. It is about choosing a different path that prioritizes comfort over aggressive medical cures. In Riverside County, many families turn to hospice when a doctor determines a patient has about six months or less to live. The goal is to manage pain and symptoms so the patient can spend time with those they love. It is a specialized form of care that happens wherever the patient calls home. That could be a private house, an assisted living facility, or a nursing home. The team typically includes nurses, social workers, and chaplains who work together. They visit often to check on the patient and support the family caregivers. It really is a team effort. Many people wait too long to start these services. Starting early allows the hospice team to build a relationship and manage symptoms before they become overwhelming. It provides a safety net for everyone involved.

What to Ask When Choosing a Hospice Provider

You should feel confident in the team you choose. Start by asking how quickly a nurse can get to your home if an emergency happens. You also need to know how they handle pain medication and if they have a 24-hour phone line for help. Ask them how often the staff will visit the patient. It is also smart to ask if their staff members are employees or if they use outside contractors. This matters because it affects how well the team works together. Ask how they help family members cope with the emotional side of loss as well. The best agencies will be open and honest about their staffing and their limits. If they seem rushed or cannot answer your questions clearly, keep looking. Trust your gut feeling during these conversations. You are looking for a partner who listens well and treats your family with the same kindness they would show their own kin.

Keep Your Family Stories Alive

During this time, the memories and life lessons of your loved one are more important than ever. We provide simple tools to help you record and save these precious stories for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.