HospiceScout

SILVERADO HOSPICE COASTAL VALLEYS

Provider Information

Address
27710 JEFFERSON AVE
TEMECULA, CA 92590
Ownership Type
For-Profit
Medicare Certified Since
July 29, 2020

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Supportive Care in Temecula

Silverado Hospice Coastal Valleys provides end-of-life care for families in Temecula, California. They focus on comfort, pain management, and emotional support for patients facing a life-limiting illness. The team works to improve quality of life during a very difficult season. They serve the local Riverside County area from their office on Jefferson Avenue. Choosing the right partner for this journey is a big decision for any family. That is why having clear information matters. This team aims to bring peace and dignity to the home environment or wherever the patient resides. You can reach them directly at (951) 394-0959 to learn more about their specific approach to care. They have been a part of the local healthcare landscape since becoming Medicare certified in July 2020. Getting the right support early often makes the biggest difference for both the patient and their loved ones.

About Silverado Hospice Coastal Valleys

Silverado Hospice Coastal Valleys operates as a for-profit provider. They earned their Medicare certification on July 29, 2020. This means they meet federal rules for safety and quality. Being for-profit simply describes their business model, but it does not tell the whole story of how they care for people. The thing is, every hospice agency must follow the same strict national standards to keep their certification. That provides a baseline of protection for your family. When you speak with them, ask about their specific team structure and how they handle after-hours calls. You want to know who will show up when a crisis happens at 3:00 AM. Most families feel better once they meet the staff and understand the plan. Don't be afraid to ask direct questions about their philosophy. A good agency will always welcome your curiosity and want to make sure you feel heard and supported throughout the entire process.

Quality Performance Snapshot

This provider holds an impressive 4.5 out of 5 stars for overall quality of care based on the CMS Hospice Care Index. While their clinical care rating is strong, their patient satisfaction score is 3 out of 5 stars. These scores offer a helpful starting point as you compare your options in the Temecula area.

Understanding Hospice Care in Temecula

Hospice is not about giving up. It is about choosing a different path that prioritizes comfort over aggressive medical cures. In Riverside County, many families turn to hospice when a doctor determines a patient has about six months or less to live. The goal is to manage pain and symptoms so the patient can spend time with those they love. It is a specialized form of care that happens wherever the patient calls home. That could be a private house, an assisted living facility, or a nursing home. The team typically includes nurses, social workers, and chaplains who work together. They visit often to check on the patient and support the family caregivers. It really is a team effort. Many people wait too long to start these services. Starting early allows the hospice team to build a relationship and manage symptoms before they become overwhelming. It provides a safety net for everyone involved.

What to Ask When Choosing a Hospice Provider

You should feel confident in the team you choose. Start by asking how quickly a nurse can get to your home if an emergency happens. You also need to know how they handle pain medication and if they have a 24-hour phone line for help. Ask them how often the staff will visit the patient. It is also smart to ask if their staff members are employees or if they use outside contractors. This matters because it affects how well the team works together. Ask how they help family members cope with the emotional side of loss as well. The best agencies will be open and honest about their staffing and their limits. If they seem rushed or cannot answer your questions clearly, keep looking. Trust your gut feeling during these conversations. You are looking for a partner who listens well and treats your family with the same kindness they would show their own kin.

Keep Your Family Stories Alive

During this time, the memories and life lessons of your loved one are more important than ever. We provide simple tools to help you record and save these precious stories for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.