HospiceScout

GOOD HEART HOSPICE AND PALLIATIVE CARE

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
41661 ENTERPRISE CIRCLE NORTH, SUITE 217
TEMECULA, CA 92590
Ownership Type
For-Profit
Medicare Certified Since
March 19, 2019

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for GOOD HEART HOSPICE AND PALLIATIVE CARE
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)2
Physicians2
Volunteers2

10

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what GOOD HEART HOSPICE AND PALLIATIVE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how GOOD HEART HOSPICE AND PALLIATIVE CARE compares to hospices nationwide.

17.9 minutes

of nurse care per routine home care day, on average

That is the 90th percentile among hospices nationally. The national median is about 12 minutes.

4

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day17.9 min

    Ranks better than about 90% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends4.5%

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life100%

    Ranks better than about 99% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits51.7%

    Ranks better than about 52% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months71.4%

    Ranks better than about 2% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$21,662 · 69th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 17.9% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment86.7%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life17.9%
  • All care steps completed88.1%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

Good Heart Hospice and Palliative Care

Good Heart Hospice and Palliative Care serves families in Temecula, California. This provider offers hospice and palliative services to those with serious illnesses. They hold accreditation from CHAP, which proves they meet high standards for safety and quality. Their office is at 41661 Enterprise Circle North, Suite 217. They have been helping patients since March 2019. Choosing the right care is a big decision for your family. This team works to support your loved one during their time of need. You can reach them at (909) 576-8889 to learn more about how they work. It is a local option for people in Riverside County who want hospice support nearby.

About Good Heart Hospice and Palliative Care

Good Heart Hospice and Palliative Care operates as a for-profit provider. They have been certified by Medicare since early 2019. Being accredited by CHAP is a sign that an outside group checked their work. CHAP stands for Community Health Accreditation Partner. They look at how a hospice agency handles patient care and safety rules. This helps you know that the provider follows strict guidelines for every person they help. The agency is a freestanding hospice, which means they focus only on this type of care. They are not part of a larger hospital system. This can sometimes make communication easier for your family. They have a team of ten employees including two registered nurses and two physicians. This staff size allows them to provide focused attention to their patients. You should always check if their specific team members have the right training for your needs.

Quality of Care

This provider holds very strong marks for quality of care based on official government reports. Their high standing in the hospice care index shows they perform well across key areas of service.

What Is Hospice Care Like in Temecula?

Hospice care in Temecula focuses on comfort for patients and their families. Teams come to your home to help manage pain and other symptoms. This hospice provider includes two registered nurses and two licensed practical nurses on their team. They also employ two volunteers who can offer extra companionship. This mix of staff helps ensure that physical and emotional needs get met. The doctors on staff guide the medical plan to keep the patient as comfortable as possible. You might wonder how often they visit your home. Every plan is different based on what the patient needs at that time. Good care means the team listens to your family and adapts the plan as things change. Hospice is about making each day count. It allows your loved one to stay in a familiar place while getting professional medical support throughout their illness.

What to Ask When Choosing a Hospice Provider

Finding the right match takes a bit of time. You should talk to a few providers before you make a final choice. Ask them these questions to see if they fit your family goals. First, ask how quickly a nurse can get to your home if an emergency happens at night. Second, find out how they help with the emotional needs of the family after a loss. Third, ask how they manage pain and if they have a specific process for changing medications. Finally, inquire about how they coordinate with the personal doctor of your loved one. These answers will help you understand how they work. You deserve to feel confident in the care your loved one gets. Take your time with these questions. It is okay to ask for more information until you feel ready to move forward with a decision.

Preserve Your Family Stories

During this time, it helps to keep memories of your loved ones safe. We offer tools to help you record and save stories for future generations.

Start Preserving

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.