HospiceScout

TRI CITY HOSPICE, INC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
13096 BORDEN AVE
SYLMAR, CA 91342
Ownership Type
For-Profit
Medicare Certified Since
April 8, 2022

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for TRI CITY HOSPICE, INC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Volunteers0

3

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what TRI CITY HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how TRI CITY HOSPICE, INC compares to hospices nationwide.

7.9 minutes

of nurse care per routine home care day, on average

That is the 9th percentile among hospices nationally. The national median is about 12 minutes.

29

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day7.9 min

    Ranks better than about 9% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends29.6%

    Ranks better than about 99% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life75%

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits98.1%

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months59.1%

    Ranks better than about 8% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$38,357 · 98th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Tri City Hospice, Inc

Tri City Hospice, Inc serves families in Sylmar, California. They provide end of life care services to support patients and their loved ones. This provider has held Medicare certification since April 2022. They also maintain accreditation through CHAP. This group shows a commitment to meeting national standards for hospice care. Accreditation means an outside team checks their work regularly. They look for safety and quality in daily operations. This helps ensure patients get consistent care. They operate as a for-profit organization in Los Angeles County. Choosing a provider is a major step. Families need clear facts to make the right choice. This agency functions as a freestanding hospice provider. They bring specialized support to those who need it most. Having this service nearby can make a difference during difficult times. You should check their current status to see if they fit your family goals.

Understanding This Provider

Tri City Hospice, Inc is a for-profit agency that joined the Medicare program in 2022. Being a freestanding hospice means they focus only on end of life care. They do not operate as part of a hospital or nursing home. This can lead to more focused attention for each patient. Their CHAP accreditation serves as a mark of quality. It shows they follow strict rules set by a national group. The team includes one registered nurse and one licensed practical nurse. They do not currently use volunteers in their care plans. This small team size means you will likely work with the same faces often. Some families prefer this level of personal contact. Other families might look for larger teams with more resources. You should ask about how their small staff handles patient needs. They aim to provide care that meets federal guidelines for every patient they serve.

Quality of Care

This provider currently holds an average mark for their quality of care based on the latest CMS Hospice Care Index data. They maintain accreditation which shows they meet specific industry standards for safety and service.

What Is Hospice Care Like in Sylmar?

Finding the right care in Los Angeles County requires looking at local options. Hospice care in Sylmar focuses on comfort and pain relief for the patient. It aims to improve quality of life when a cure is no longer the goal. The staff works with families to create a plan that fits their home life. Tri City Hospice, Inc operates with a team of three employees total. This includes one registered nurse and one licensed practical nurse. These nurses manage medical needs and symptoms at home. They coordinate with doctors to keep everyone on the same page. The small team structure allows for a direct link between the nurse and the family. It is a personal approach to a sensitive time. Families should speak with the staff to learn how they manage after-hours calls. A good hospice team should always be reachable when a sudden need arises.

What to Ask When Choosing a Hospice Provider

Choosing a hospice team is a personal process. You should feel comfortable with the people who enter your home. Here are a few questions to ask the provider. First, ask how quickly a nurse can arrive if an emergency happens at night. Second, find out what happens if the patient needs to move to a different level of care. Ask if they have a contract with local hospitals or nursing homes. Third, ask how they handle pain management and symptom control for complex cases. It helps to know their plan for communication with the primary doctor. You can also ask about how they handle spiritual or emotional support for the family. Do not feel rushed to decide. Take your time to get the answers you need for peace of mind. A good provider will be happy to answer your questions in detail.

Preserve Your Family Stories

Your loved one has a life full of stories and wisdom that deserve to be kept safe for future generations.

Start Preserving Memories

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.