HospiceScout

TRI CITY HOSPICE, INC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
13096 BORDEN AVE
SYLMAR, CA 91342
Ownership Type
For-Profit
Medicare Certified Since
April 8, 2022

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for TRI CITY HOSPICE, INC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Volunteers0

3

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what TRI CITY HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how TRI CITY HOSPICE, INC compares to hospices nationwide.

7.9 minutes

of nurse care per routine home care day, on average

That is the 9th percentile among hospices nationally. The national median is about 12 minutes.

29

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day7.9 min

    Ranks better than about 9% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends29.6%

    Ranks better than about 99% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life75%

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits98.1%

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months59.1%

    Ranks better than about 8% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$38,357 · 98th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Providing Compassionate Care in Sylmar

TRI CITY HOSPICE, INC serves families throughout the Sylmar area. They offer specialized end-of-life care designed to bring comfort and dignity to patients at home. Their team focuses on managing pain and supporting the emotional needs of those facing a terminal illness. Choosing a local provider matters. It ensures that nurses and support staff can reach your home quickly when challenges arise. This team is dedicated to providing consistent care for residents of Los Angeles County. They focus on the physical and spiritual well-being of every person they serve. Whether you are just starting to explore options or need care right away, they are a resource in your community. That said, finding the right fit is a personal journey for your family. Taking time to learn about their specific approach is a smart first step.

About TRI CITY HOSPICE, INC

TRI CITY HOSPICE, INC has been a Medicare-certified provider since April 8, 2022. As a for-profit organization, they operate within the federal guidelines set by Medicare. This certification means they must meet specific quality and safety standards to serve patients. It is helpful to know that they are part of the broader healthcare network in California. The thing is, choosing a provider is about more than just dates and certifications. You want a team that listens to your family and respects your wishes. Their history as a newer provider shows they are working to establish their presence in the Sylmar area. Families should feel comfortable asking about their specific team structure and how they handle after-hours calls. Understanding their business model helps you know what to expect during your care journey. And remember, you always have the right to ask questions about how they support their patients daily.

Quality of Care Insights

TRI CITY HOSPICE, INC holds an overall rating of 3 out of 5 stars from Medicare. This score includes their Quality of Care rating, which also sits at 3 out of 5 stars. These ratings come from the CMS Hospice Care Index. They show how the provider performs compared to national averages for patient care tasks. While a 3-star rating shows they meet core standards, it is always a good idea to talk with them about their specific processes.

Understanding Hospice Care in Sylmar

Hospice care in the Sylmar region is designed to keep patients in their own homes whenever possible. Many people think hospice is only for the final days, but that is not the case. It is actually meant to provide support for months, not just hours. The goal is to focus on quality of life rather than finding a cure. Here is the thing — hospice teams include nurses, social workers, and volunteers who work together. They visit you regularly to check on medications and emotional needs. Living in Los Angeles County gives you access to several hospice choices. You can pick the team that feels like the best match for your loved one. Some providers specialize in specific illnesses, while others offer broader support. The most important part is that the care team makes you feel heard. They should explain every step so you never feel left in the dark about your options.

What to Ask When Choosing a Hospice Provider

Choosing the right hospice team can feel overwhelming, but asking the right questions makes it easier. Start by asking how they handle pain management during the night or on weekends. Quick responses are vital when your loved one is in pain. Next, ask about their specific team. How often will a nurse visit the home? Who is the main contact person for questions? It is also wise to ask about their experience with your loved one’s specific health condition. They should be able to explain how they handle symptoms like breathing trouble or anxiety. Don't be afraid to ask how they support family caregivers, too. You are part of the team, and you need support just as much as the patient. Finally, ask what happens if your needs change suddenly. A good provider will have a clear plan for moving to a higher level of care if things get difficult.

Preserve Your Family's Story

This time is about more than just medical care. It is a chance to honor the life and memories of your loved one. We provide tools to help you capture these precious stories for future generations.

Start Preserving Memories

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Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.