PATHWAYS HOME HEALTH AND HOSPICE
Provider Information
- Address
- 585 NORTH MARY AVENUE
SUNNYVALE, CA 94085 - Ownership Type
- Non-Profit
- Medicare Certified Since
- June 24, 1991
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 19 |
| Licensed Practical Nurses (LPN) | 8 |
| Physicians | 1 |
51
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Pathways Home Health and Hospice in Sunnyvale
Pathways Home Health and Hospice serves families throughout the Sunnyvale, California area. They provide end-of-life care focused on comfort, dignity, and personal support. The team works hard to meet the physical and emotional needs of every patient. That is their main goal. They have been a Medicare-certified provider since June 1991. With over three decades of experience, they bring a deep history of service to Santa Clara County. Families often turn to them for specialized care in a home setting. Dealing with a terminal illness is hard. Having a trusted team nearby makes a difference. They focus on the whole person, not just the diagnosis. It is about living well during a difficult time. Their office on North Mary Avenue acts as a hub for their local care teams. You can reach them at (408) 730-5900 to discuss your specific needs.
About Pathways Home Health and Hospice
Pathways operates as a non-profit organization. This is a big deal for many families. It means they reinvest their earnings back into patient care programs. They are not chasing profits for shareholders. Instead, they focus on the community. They have maintained Medicare certification for over 30 years. That is a long track record of following federal safety rules. You should know that Medicare reviews hospice providers regularly. This ensures they follow strict quality standards. Choosing a non-profit provider can offer peace of mind. You know their mission aligns with patient support. They have established deep roots in Sunnyvale. That consistency helps when you are feeling overwhelmed. Their long history shows they understand the local landscape of care. It is a stable choice for families in the Santa Clara area. You can trust that they have seen it all before. They know how to guide you through these transitions.
Quality Performance Summary
Understanding Hospice Care in Sunnyvale
Finding the right care in Sunnyvale can feel like a heavy task. The good news is that Santa Clara County has many resources. Hospice care is not a place you go to. It is a philosophy of care that comes to you. It usually happens in your own home. Sometimes it happens in a care facility. The goal is always the same. They work to manage pain and symptoms. They also provide emotional support for the entire family. It is a team effort. You get nurses, social workers, and aides working together. What most people miss is that hospice can start sooner than you think. You do not have to wait for the final days. Early care leads to better quality of life. It gives you more time to focus on what matters most. That is the true value of hospice services in our local community.
What to Ask When Choosing a Hospice Provider
Choosing a provider is a personal choice. You should feel comfortable asking tough questions. Start by asking how quickly they can respond to an emergency at night. Reliability is key. You also want to know how they handle pain management. Ask how often a nurse will visit your home. Consistency matters. It helps to ask if they have volunteers who can sit with your loved one. Some families find great comfort in that extra layer of company. Finally, ask what happens if your needs change. Can they provide more intensive care if symptoms get worse? You need to know they can handle the path ahead. Trust your gut feeling when you talk to them. If the answers make you feel at ease, that is a good sign. You deserve a team that listens to your concerns. Do not be afraid to ask for clarity.
Preserve Your Family's Unique Story
The memories and life lessons of your loved ones are precious treasures. We can help you capture these stories to keep them safe for future generations to cherish.
Start Preserving StoriesOther Hospice Providers Nearby
Helpful Guides for Families
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
How to Start the Hospice Conversation: A Practical Guide
Struggling to talk about end-of-life care? Learn how to start the hospice conversation with your aging parents using these compassionate, expert-backed tips.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.