HAVEN HEALTH
Provider Information
- Address
- 2855 TEMPLE AVENUE SUITE B
SIGNAL HILL, CA 90755 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 4, 2013
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 10 |
| Licensed Practical Nurses (LPN) | 16 |
| Physicians | 1 |
| Volunteers | 5 |
54
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HAVEN HEALTH reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HAVEN HEALTH compares to hospices nationwide.
10.3 minutes
of nurse care per routine home care day, on average
That is the 28th percentile among hospices nationally. The national median is about 12 minutes.
144
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.3 min
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11.4%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life91.3%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits75.6%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care12.2%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months38.1%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care9.2%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.6%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)88th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,516 · 68th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 7.1% of patients or more. Most hospices score above 90 percent.
- Pain screening99.9%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.2%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life7.1%
- All care steps completed99.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer20%
- Dementia28%
- Heart and circulatory disease33%
- Lung and respiratory disease7%
- Stroke5%
- Other conditions10%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About HAVEN HEALTH
HAVEN HEALTH provides hospice services to families in Signal Hill, California. This freestanding provider has served the Los Angeles community since early 2013. They hold accreditation from The Joint Commission, which shows they meet high standards for patient safety and care quality. Their team includes 54 staff members who work to support patients during their final months. This group includes a mix of nurses, doctors, and volunteers dedicated to end-of-life care. Choosing the right hospice is a major step. Families should look at both professional care marks and the experiences of other families. HAVEN HEALTH has been part of the local healthcare system for over a decade. They bring a specific set of resources to their patients in the 90755 area. You can reach their office at 2855 Temple Avenue to discuss your needs.
Provider Background
HAVEN HEALTH operates as a for-profit hospice provider. This means they manage their own resources to deliver care. Accreditation from The Joint Commission is a big deal for any hospice. This group acts as an independent auditor. They visit the facility to check that the hospice follows strict rules for patient health. They look at how the staff handles medicine and how they train their team members. A facility with this stamp of approval has shown they value safety. Their staff of 10 registered nurses and 16 licensed practical nurses provides the bulk of daily support. They also use 5 volunteers to help with non-medical needs. Having a doctor on staff allows them to oversee complex medical plans. Families should know that accreditation focuses on the systems behind the care. It does not replace the need to talk with the hospice staff yourself. Ask how they handle pain management and how they communicate with your family physician.
Quality Overview
What Is Hospice Care Like in SIGNAL HILL?
Hospice care in this part of Los Angeles focuses on keeping patients comfortable in their own homes. The goal is to manage pain and provide emotional support for the whole family. In Signal Hill, providers like HAVEN HEALTH send teams to your house to check on the patient. This team often includes nurses and a doctor to manage medical symptoms. They also rely on volunteers to provide company. You will find that most hospice care here happens where the patient lives. It is not always in a hospital or a clinic. The team works to keep the patient alert and pain-free as much as possible. They will coordinate with your primary doctor to ensure everyone stays on the same page. This keeps care focused on what matters to the patient. They aim to make the final months as meaningful as they can be for everyone involved in the process.
What to Ask When Choosing a Hospice Provider
You have a choice when picking a provider for your loved one. Ask these questions to get the full picture. First, ask how often a nurse will visit the home each week. Some providers offer more frequent visits than others. Second, ask how the hospice team handles emergencies after business hours. You need to know that someone will answer the phone at three in the morning. Third, ask how they support family caregivers who are tired or overwhelmed. Do they offer respite care to give you a break? Finally, ask about the volunteer role in their care plan. Volunteers can do things like read to the patient or run small errands. Knowing the answers helps you feel more prepared. Do not be afraid to ask for clarity on any part of the care plan. You deserve to feel confident in the support your family receives during this time.
Keep Your Family Stories Alive
Finding a way to record memories can be a comfort during difficult times. Preserve the wisdom and stories of your loved ones for future generations to cherish.
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