HAVEN HEALTH
Provider Information
- Address
- 2855 TEMPLE AVENUE SUITE B
SIGNAL HILL, CA 90755 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 4, 2013
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 10 |
| Licensed Practical Nurses (LPN) | 16 |
| Physicians | 1 |
| Volunteers | 5 |
54
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HAVEN HEALTH reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HAVEN HEALTH compares to hospices nationwide.
10.3 minutes
of nurse care per routine home care day, on average
That is the 28th percentile among hospices nationally. The national median is about 12 minutes.
144
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.3 min
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11.4%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life91.3%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits75.6%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care12.2%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months38.1%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care9.2%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.6%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)88th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,516 · 68th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 7.1% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.6%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life7.1%
- All care steps completed99.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer20%
- Dementia28%
- Heart and circulatory disease33%
- Lung and respiratory disease7%
- Stroke5%
- Other conditions10%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About HAVEN HEALTH
HAVEN HEALTH provides hospice care services in Signal Hill, California. This facility has been helping local families through Medicare certification since early 2013. They operate as a freestanding hospice provider to serve the Los Angeles area. The team maintains accreditation from the Joint Commission to ensure they meet high standards for safety and care. They focus on medical support for patients facing life-limiting illnesses. Their office sits on Temple Avenue. They aim to provide comfort during difficult times for those in their care.
About HAVEN HEALTH
This provider operates as a for-profit hospice organization. They employ 54 people to manage daily operations. The staff includes 10 registered nurses and 16 licensed practical nurses who handle patient needs. One physician oversees the medical plan. Five volunteers also support the team. Being accredited by the Joint Commission means they undergo regular checks by an outside group. This group looks at how the hospice handles safety and patient records. It serves as a sign of their commitment to following national care rules. Families should know that this accreditation is a formal way to measure quality. The clinic has provided these services for over a decade. They keep a consistent structure for their patients.
Quality Overview
What Is Hospice Care Like in SIGNAL HILL?
Hospice care in this part of Los Angeles centers on comfort rather than a cure. The team works to manage pain and symptoms for the patient. They also offer emotional support to the family. In Signal Hill, hospice providers like this one use a team approach. This includes nurses, doctors, and volunteers working together. They visit the home or facility to check on the patient often. The goal is to keep the person comfortable in their own space. It is not about giving up hope. It is about making each day count. The staff focuses on dignity and peace. You can expect regular visits to monitor changes in health. They adjust the plan as needs change. This keeps the care plan fresh and helpful.
What to Ask When Choosing a Hospice Provider
Choosing a hospice is a big decision for any family. You should feel comfortable with the people who will enter your home. Ask these questions to learn more about the care they provide. First, ask how quickly a nurse can reach your home if an emergency happens at night. Second, ask how the team will help with pain control. You should also ask how they support family members who are grieving. Finally, ask how many patients each nurse typically cares for during the week. Getting clear answers helps you understand the level of attention your loved one will receive. Do not be afraid to ask for details. Clear communication helps everyone stay on the same page during this time.
Preserve Precious Family Memories
Your family history is a gift. We offer tools to help you record stories and memories so they last for future generations to enjoy.
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