HospiceScout

HAVEN HEALTH

Provider Information

Address
2855 TEMPLE AVENUE SUITE B
SIGNAL HILL, CA 90755
Ownership Type
For-Profit
Medicare Certified Since
January 4, 2013

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

About HAVEN HEALTH

HAVEN HEALTH provides hospice care services to families in Signal Hill, California. They offer support for patients and loved ones facing life-limiting illnesses. Their team focuses on comfort and dignity during a difficult time. The hospice operates from their office on Temple Avenue in Los Angeles County. Families in the area can reach them at (562) 424-3950 to discuss care options. This provider has served the community for many years. Choosing the right hospice is a major step for your family. Understanding their background helps you make the best choice for your needs. Their staff works to bring peace to those they serve.

About HAVEN HEALTH

HAVEN HEALTH is a for-profit hospice provider. They earned their Medicare certification on January 4, 2013. This history shows they have been part of the Medicare program for over a decade. For-profit status means the agency is a private business. They must meet federal standards to keep their certification. Families should look at how these agencies handle daily care. You should feel comfortable asking about their staff and resources. Their team is ready to help you navigate end-of-life care. They aim to support the physical and emotional health of their patients. Always review their history and ratings before you make a final decision for your loved one.

Quality of Care and Patient Feedback

HAVEN HEALTH holds a 5/5 overall rating and a 5/5 quality of care rating from Medicare. This means they perform well on standard clinical measures. However, their patient satisfaction score is 1/5. This score shows how patients and families felt about their experience. You should ask the agency about these results during your interview.

Understanding Hospice Care in SIGNAL HILL

Hospice care in Signal Hill focuses on comfort rather than a cure. It is for patients with a terminal illness. The goal is to manage pain and symptoms. This allows patients to spend their remaining time in peace. Care often happens at home or in a facility. A team of nurses, doctors, and aides works with the family. They provide medical, emotional, and spiritual support. Medicare pays for most hospice services for those who qualify. You do not have to walk this path alone. Local agencies like HAVEN HEALTH are there to guide you. It is helpful to understand your options early. This reduces stress when care is needed most. Take time to learn how hospice can support your family's unique situation.

What to Ask When Choosing a Hospice Provider

Choosing a hospice agency is a big decision for your family. Prepare a list of questions to ask during your first meeting. Consider asking these things to get the best information:

  • How quickly can your staff arrive at our home in an emergency?
  • Can you explain the low patient satisfaction score in your survey results?
  • What specific training does your care team have for our situation?
  • How do you support family members who are grieving?

Asking these questions helps you see if the agency is a good fit. Pay attention to how they answer you. You want a team that listens to your concerns with kindness. They should be clear about their services and their limitations. Trust your gut feeling when you talk with them. You deserve a partner who makes this time easier for your loved ones.

Preserve Your Family Stories

This time is precious for your family. Recording your loved one's life stories can provide comfort and a lasting legacy for future generations.

Learn How to Preserve Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.