VIENNA HOSPICE AND PALLIATIVE CARE, INC
Provider Information
- Address
- 26811 SECO CANYON ROAD, SUITE C
SANTA CLARITA, CA 91350 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 15, 2019
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 2 |
| Volunteers | 2 |
11
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what VIENNA HOSPICE AND PALLIATIVE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how VIENNA HOSPICE AND PALLIATIVE CARE, INC compares to hospices nationwide.
13.3 minutes
of nurse care per routine home care day, on average
That is the 61st percentile among hospices nationally. The national median is about 12 minutes.
106
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.3 min
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits68.7%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.7%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months37.8%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care10.7%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$29,896 · 91st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 13.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment79.8%
- Breathing difficulty screening100%
- Breathing difficulty treatment88.9%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids82.5%
- Visits in the last days of life13.5%
- All care steps completed86.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer15%
- Dementia34%
- Heart and circulatory disease25%
- Lung and respiratory disease5%
- Stroke7%
- Other conditions14%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Vienna Hospice and Palliative Care
Vienna Hospice and Palliative Care serves families in Santa Clarita, California. They offer support for patients facing serious health needs. The team holds accreditation from the Joint Commission. This shows they meet high standards for safety and care. They have provided these services to the community since early 2019. Choosing a hospice provider is a heavy task for any family. This group aims to provide comfort during difficult times. They focus on the needs of the patient and their loved ones. It is a local choice for those in Los Angeles County. Their team works to ensure quality care remains the top priority for every patient they serve.
About Vienna Hospice and Palliative Care
This is a for-profit hospice provider. They have been certified by Medicare since March of 2019. The Joint Commission gave them their seal of approval. This group checks hospitals and hospice centers to ensure they follow strict safety rules. They look at how a place handles medicine and patient safety. That is a big deal for families. It means an outside group verified their work. You should know that for-profit status is common in modern hospice care. The main thing is how they treat your family members each day. They have a small, focused team of eleven employees. This includes three registered nurses and one licensed practical nurse. They also have two doctors on staff to guide medical decisions. You will also find two volunteers who give their time to help patients feel more at ease during their stay.
Quality Rating
Understanding Hospice Care in Santa Clarita
Finding the right care in Santa Clarita can feel like a maze. Many families look for local teams they can trust. This provider operates as a freestanding hospice. That means they are not part of a larger hospital building. They focus only on hospice care. Their staff includes two physicians and three registered nurses. These nurses visit patients to manage pain and comfort. They also have a licensed practical nurse and two volunteers. This team works together to support the physical and emotional needs of the patient. What most people do not realize is that hospice is about living well. It is not just about the end of life. It is about making each day count. The team provides the medical help needed to keep the patient comfortable at home. This allows families to focus on spending time together instead of worrying about complex medical tasks.
What to Ask When Choosing a Hospice Provider
Picking the right partner is hard. You should ask questions that get to the heart of their care. First, ask how quickly a nurse can get to your home if a problem arises. Emergencies do not wait for business hours. You need to know that someone is ready to help at night or on weekends. Second, ask how they handle pain management for their patients. Clear answers show they have a plan. Third, ask how they support the family members during this transition. Hospice is for the whole family, not just the patient. Ask how their volunteers help with daily tasks or provide emotional support. Finally, ask if they have experience with the specific condition your loved one faces. Every patient is different. The right team will be open and honest with you about how they can help your family through this time.
Preserve Your Family Stories
Your family history is a gift that should be saved for the future. We can help you record and keep these precious memories safe for years to come.
Start Saving MemoriesOther Hospice Providers Nearby
AMA HOSPICE, INC.
BELLEROSE HOSPICE CARE INC
VERTEX HOSPICE CARE, INC
ASTRUM HOSPICE, INC
EZ COMFORT HOSPICE CARE
GOLDEN TIME HOSPICE, INC
Helpful Guides for Families
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.