VERTEX HOSPICE CARE, INC
Provider Information
- Address
- 28436 CONSTELLATION ROAD, SUITE 100
SANTA CLARITA, CA 91355 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 26, 2019
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 4 |
| Physicians | 1 |
11
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what VERTEX HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how VERTEX HOSPICE CARE, INC compares to hospices nationwide.
10.5 minutes
of nurse care per routine home care day, on average
That is the 31st percentile among hospices nationally. The national median is about 12 minutes.
10
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.5 min
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends18.7%
Ranks better than about 93% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life77.8%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits76.9%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months30%
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care10%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$25,826 · 84th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 5 required care steps for new patients here, completed for 84.8% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed84.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Heart and circulatory disease33%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Santa Clarita
Vertex Hospice Care, Inc. provides end-of-life support to families in Santa Clarita, California. They focus on comfort, dignity, and quality of life for patients facing a life-limiting illness. The team works to manage pain and symptoms while offering emotional and spiritual support. This is a tough time for any family. Having a local team nearby can make a world of difference during these moments. They serve the Los Angeles County area with a commitment to high standards. Their office is located on Constellation Road, making them a central resource for the community. The goal is simple: to help your loved one stay comfortable in their own home or chosen setting. It is about making every day count as much as possible. You are not alone in this journey.
About Vertex Hospice Care, Inc.
Vertex Hospice Care, Inc. has been a Medicare-certified provider since January 26, 2019. It operates as a for-profit organization. What does this mean for your family? It means they meet strict federal rules set by Medicare to ensure safety and quality. Families should know that Medicare certification is a standard for quality care. They have built a record of service in the Santa Clarita area over the last few years. The thing is, choosing a provider is a very personal choice. You want to look at their ratings and how they communicate with you. They must follow specific rules to keep their certification active. This provides a layer of protection for you and your loved one. Always ask how they handle after-hours calls. That is a big deal when you need help at 2:00 AM.
Understanding Hospice Care in Santa Clarita
Santa Clarita has several options for hospice care, but finding the right fit takes time. Hospice is not just for the final days. It is a service that can last for months. The focus is on the whole person. This includes the body, the mind, and the spirit. Many people wait too long to call for help. The thing is, early care can prevent a lot of pain and stress. Your medical team or doctor can help you make a referral. Once you choose a provider, they will visit your home to talk about your needs. They will create a plan that fits your life. And remember, you can change providers if the care is not a good match. It is your right to choose who cares for your family member. Local teams know the area well and can get to you quickly.
What to Ask When Choosing a Hospice Provider
Talking to a hospice agency can feel scary. But you have the right to ask hard questions. Here are a few things to bring up. First, ask how quickly a nurse can get to your home in an emergency. You need to know that help is nearby. Second, ask how they handle pain management. Every person has different needs, so see if they have a clear plan. Third, ask about their staff. Do they have volunteers? Do they offer grief support for your family? These extras often make the biggest impact. Finally, ask if they have experience with your loved one’s specific health condition. Some agencies have more experience with certain illnesses than others. Write these answers down. It helps to compare them later when you are feeling calm and have had some time to think.
Other Hospice Providers Nearby
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AMA HOSPICE, INC.
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EZ COMFORT HOSPICE CARE
ASTRUM HOSPICE, INC
VIENNA HOSPICE AND PALLIATIVE CARE, INC
Helpful Guides for Families
Understanding Hospice Levels of Care: A Family Guide
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How to Choose a Hospice Provider: A Family’s Complete Guide
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What CMS Star Ratings Actually Mean for Your Family
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Some stories are worth writing down
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