HospiceScout

SELF-HELP HOME CARE & HOSPICE

For-ProfitHome Health Agency

Provider Information

Address
731 SANSOME STREET, SUITE 100
SAN FRANCISCO, CA 94111
Ownership Type
For-Profit
Medicare Certified Since
September 27, 1995

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for SELF-HELP HOME CARE & HOSPICE
RoleStaff Count
Registered Nurses (RN)2
Physicians1
Volunteers2

6

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what SELF-HELP HOME CARE & HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how SELF-HELP HOME CARE & HOSPICE compares to hospices nationwide.

4

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 92.9% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening96.4%
  • Breathing difficulty treatment96.3%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • All care steps completed92.9%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Self-Help Home Care & Hospice

Self-Help Home Care & Hospice serves families in San Francisco, California. They offer home health and hospice services to people in need of care. The office is at 731 Sansome Street. This agency has been certified by Medicare since 1995. Finding the right support in a big city can be hard. But this provider has a long history of serving local patients. They help manage symptoms and provide comfort during difficult times. Understanding your options is the first step toward getting the right care.

About Self-Help Home Care & Hospice

Self-Help Home Care & Hospice operates as a for-profit organization. They have been active since September 1995. Being a Medicare-certified agency means they meet federal safety and quality rules. This is a big deal for families. You want to know that the team follows clear standards. The agency maintains a small team to provide care. They have two registered nurses and one physician on staff. They also have two volunteers who assist with patient needs. Having a dedicated team is helpful. You should ask how they coordinate care for your loved one. Each provider has a different way of working with families. Learning about their specific team structure helps you plan for the future.

Quality Ratings Update

Official quality ratings for this provider are not yet available from CMS. Because these scores change, we recommend speaking with the provider directly about their current care practices and internal quality checks.

What Is Hospice Care Like in San Francisco?

Hospice care in San Francisco focuses on comfort and quality of life. It is not about curing an illness. Instead, the goal is to manage pain and support the person. Teams often include nurses, doctors, and volunteers. This team works together to meet physical and emotional needs. For example, the two nurses at this agency play a major role in daily care. They visit homes to check on patients and adjust medicine. Volunteers often provide extra companionship or help with small tasks. That provides relief to family caregivers. Living in a busy city means you have many choices for care. But the focus remains the same. The team provides care wherever the patient calls home.

What to Ask When Choosing a Hospice Provider

Choosing a provider is a personal decision. You should feel comfortable with the team that enters your home. Start by asking how they handle pain management during the night or on weekends. It is also wise to ask about their response time for emergency calls. Another good question involves how they support the family after a loss. Ask if they offer grief counseling or other resources. You might also ask how they coordinate with your primary doctor. Keep these questions written down. It helps to have a clear list during your meetings. Do not hesitate to ask for more details until you feel satisfied with the answers.

Preserving Your Family Story

Your family history is a gift that deserves to be protected and shared for generations to come.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.