CALSTRO HOSPICE SAN DIEGO
Provider Information
- Address
- 4849 RONSON CT. SUITE 204
SAN DIEGO, CA 92111 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 19, 2019
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 2 |
| Volunteers | 2 |
8
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CALSTRO HOSPICE SAN DIEGO reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CALSTRO HOSPICE SAN DIEGO compares to hospices nationwide.
15.3 minutes
of nurse care per routine home care day, on average
That is the 78th percentile among hospices nationally. The national median is about 12 minutes.
65
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day15.3 min
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.3%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.1%
Ranks better than about 62% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits58.4%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.9%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months49.4%
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care10.3%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$24,805 · 81st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 16% of patients or more. Most hospices score above 90 percent.
- Pain screening99.5%
- Pain assessment89.2%
- Breathing difficulty screening100%
- Breathing difficulty treatment95.1%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids88.7%
- Visits in the last days of life16%
- All care steps completed92.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer7%
- Dementia51%
- Heart and circulatory disease21%
- Stroke9%
- Other conditions10%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Calstro Hospice San Diego
Calstro Hospice San Diego serves patients and their families in San Diego, California. They offer specialized end-of-life care within their local community. The agency holds accreditation from the Community Health Accreditation Partner, or CHAP. This certification shows they meet high standards for clinical care and patient safety. They have operated as a Medicare-certified provider since August 2019. Their team works in a freestanding hospice setting to help those with life-limiting illnesses. Choosing the right care for a loved one is a major decision. This team focuses on providing support for residents across the San Diego area. They bring medical expertise to the home environment. You can reach their office on Ronson Court for more details about their specific care programs and service areas.
About Calstro Hospice San Diego
This is a for-profit hospice agency serving the San Diego region. Being Medicare-certified means they follow federal rules for patient care and safety. Accreditation from CHAP is another layer of oversight. This group acts as an independent reviewer. They check the hospice against rigorous quality goals. Most people do not realize how often these reviews happen. The agency must prove their processes work well every time they are checked. Their team includes eight staff members. This group consists of two registered nurses, one licensed practical nurse, and two physicians. They also work with two volunteers to support patient needs. These people form the core of the care team. Families should ask how these staff members coordinate daily care. You deserve to know who will be at the bedside. This agency provides a clear structure for care delivery in their local office.
Quality Performance
What Is Hospice Care Like in San Diego?
Hospice care in San Diego focuses on comfort and symptom management. It is a team effort. The goal is to improve the quality of life for the patient. A typical team includes nurses, doctors, and volunteers. They work together to manage pain and provide emotional support. Staffing levels vary by agency. This provider uses a small, focused team to manage patient care needs. Having two physicians on staff allows for strong medical oversight. The nurses handle the daily health checks and medication management. Volunteers provide the extra companionship that families often need. Care happens where the patient lives. This could be a private home or a care facility. The team visits on a schedule to ensure everything stays on track. They are trained to handle emergencies if they arise. This setup helps patients stay in familiar surroundings while receiving professional medical attention.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider involves asking the right questions to find the best fit. Start by asking how the team handles pain management after hours. You need to know who answers the phone at 2:00 AM. Ask how often a nurse will visit the home each week. Consistency matters for patient comfort. Find out how the team communicates changes in the care plan to the family. Clear updates prevent confusion during stressful times. Ask if they have experience with the specific diagnosis of your loved one. Some agencies specialize in certain conditions. Request information on their volunteer training and how they support family caregivers. Good agencies will answer these questions with patience. They should be clear about their processes. Do not settle for vague answers when your family needs specific details to make an informed choice.
Preserve Your Family Stories
Your family history holds wisdom that deserves to be remembered. Documenting stories and memories creates a lasting gift for future generations to cherish.
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Helpful Guides for Families
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What CMS Star Ratings Actually Mean for Your Family
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Some stories are worth writing down
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