LOVING HANDS HOSPICE, LLC
Provider Information
- Address
- 363 W 6TH STREET SUITE 6
SAN BERNARDINO, CA 92401 - Ownership Type
- Other
- Medicare Certified Since
- May 10, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 1 |
8
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what LOVING HANDS HOSPICE, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how LOVING HANDS HOSPICE, LLC compares to hospices nationwide.
9.3 minutes
of nurse care per routine home care day, on average
That is the 18th percentile among hospices nationally. The national median is about 12 minutes.
2
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.3 min
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.7%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life50%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits82.5%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months44.8%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care3.4%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.4%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,011 · 45th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 96% of patients or more. Most hospices score above 90 percent.
- Pain screening96%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed96%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Loving Hands Hospice
Loving Hands Hospice, LLC provides end-of-life care services in San Bernardino, California. They have been certified by Medicare since May 2021. Their team holds accreditation from the Joint Commission. This means they meet high national standards for safety and patient care. The agency operates as a freestanding hospice provider. They focus on serving local families with professional medical and support staff.
About LOVING HANDS HOSPICE, LLC
This provider is a freestanding hospice organization with an ownership structure categorized as other. They have maintained Medicare certification for several years. The Joint Commission accreditation is a marker of quality. This group checks hospitals and clinics against rigorous safety rules. It shows the agency wants to follow best practices. They employ a small, focused team of eight people. This includes three registered nurses and one licensed practical nurse. They also work with one volunteer to support their mission. Knowing who is on the care team helps you plan for your loved one. You should ask how these staff members coordinate with your primary doctor. Clear communication is the foundation of good hospice care. It makes a real difference during difficult times.
Quality Performance
What Is Hospice Care Like in SAN BERNARDINO?
Hospice care in this part of California centers on comfort and symptom management. Agencies like Loving Hands Hospice, LLC bring care directly to the home or a facility. The team typically includes nurses, aides, and volunteers who visit on a set schedule. They work to keep the patient comfortable and pain-free. At this agency, the staff includes three registered nurses and one licensed practical nurse. This team size allows for personal attention. They coordinate with your existing medical team to ensure continuity of care. You can expect them to handle medical supplies and equipment needs as well. It is a team effort. The goal is always to keep the patient in a familiar setting while managing their health needs with care and respect.
What to Ask When Choosing a Hospice Provider
- How quickly can a nurse reach our home if there is an emergency?
- What specific training does your staff have for managing pain and complex symptoms?
- How do you include family members in the care planning process?
- Can you explain the role of your volunteers in our daily care?
Asking these questions helps you understand how a provider operates. You want a team that shares your values and responds well to your concerns. Do not be afraid to ask for details. Good agencies expect these questions. They should answer with patience and clarity.
Preserving Your Family History
Capture the stories and memories of your loved ones while you have the chance. We offer simple tools to help you save these moments for future generations.
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