HospiceScout

ROZE ROOM HEALTHCARE

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
621 E CARNEGIE DR, SUITE 190
SAN BERNARDINO, CA 92408
Ownership Type
For-Profit
Medicare Certified Since
October 14, 2021

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ROZE ROOM HEALTHCARE
RoleStaff Count
Registered Nurses (RN)3
Licensed Practical Nurses (LPN)1
Physicians2
Volunteers1

15

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ROZE ROOM HEALTHCARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ROZE ROOM HEALTHCARE compares to hospices nationwide.

13.9 minutes

of nurse care per routine home care day, on average

That is the 67th percentile among hospices nationally. The national median is about 12 minutes.

8

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day13.9 min

    Ranks better than about 67% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends13.5%

    Ranks better than about 85% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life81%

    Ranks better than about 15% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits63.4%

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care23.8%

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months28.6%

    Ranks better than about 72% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care23.8%

    Ranks better than about 3% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice9.5%

    Ranks better than about 2% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)89th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$12,902 · 23rd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 31% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life31%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer39%
  • Heart and circulatory disease36%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

ROZE ROOM HEALTHCARE in San Bernardino

ROZE ROOM HEALTHCARE offers hospice services to families in San Bernardino, California. This provider is a freestanding hospice that has served the community since October 2021. They hold accreditation from the Joint Commission, which shows they meet high standards for patient safety and care quality. Their team works to support patients and their loved ones during difficult times. Choosing a local hospice helps ensure that care is close by when you need it most. They focus on providing comfort and dignity for every person they serve.

About ROZE ROOM HEALTHCARE

This provider operates as a for-profit organization. They have been certified by Medicare since late 2021. The Joint Commission accreditation serves as a mark of quality. This group checks hospice agencies to see if they follow strict rules for safety and clinical performance. When a provider earns this stamp of approval, it shows they work hard to meet national goals for care. Families should look for this accreditation as one indicator of a stable and organized agency. The agency employs 15 staff members including nurses, doctors, and volunteers. This team structure allows for a specific mix of medical and emotional support. You should feel free to ask about their specific staff roles during your first meeting. They are ready to explain how their team will work for your family members.

Quality Overview

ROZE ROOM HEALTHCARE holds high ratings for both overall performance and quality of care. These marks come from the official Medicare Hospice Care Index. Their status as a Joint Commission accredited agency further supports their dedication to quality standards.

What Is Hospice Care Like in SAN BERNARDINO?

Hospice care in San Bernardino focuses on comfort rather than a cure. It brings medical experts directly to the home or facility where the patient lives. The team at ROZE ROOM HEALTHCARE includes three registered nurses and one licensed practical nurse. They also have two physicians on staff to oversee medical plans. A volunteer is part of the group to offer extra support and companionship. This blend of medical staff and volunteers helps cover the many needs of a patient. Nurses manage pain and symptoms while physicians guide the medical decisions. You can expect regular visits from these team members to keep the patient as comfortable as possible. The goal is to keep the patient in a familiar space. They want to make each day better for everyone involved.

What to Ask When Choosing a Hospice Provider

  • How quickly can a nurse get to my home if an emergency happens at night?
  • How often will the hospice nurse visit the patient each week?
  • What specific training do your volunteers receive before meeting with our family?
  • Can you explain how you handle pain management and symptom relief?

Asking these questions helps you understand the level of support you will receive. You deserve clear answers about how the agency manages care. Do not be afraid to ask for details about their staff availability. A good agency will be happy to explain their processes. They should make you feel heard and respected throughout the entire conversation. Clear communication is the foundation of a good relationship with your hospice team.

Preserve Your Family Stories

Your loved ones have lived full lives with many memories worth saving. We can help you capture these stories to keep them safe for future generations.

Start Preserving

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.