HospiceScout

ROZE ROOM HEALTHCARE

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
621 E CARNEGIE DR, SUITE 190
SAN BERNARDINO, CA 92408
Ownership Type
For-Profit
Medicare Certified Since
October 14, 2021

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ROZE ROOM HEALTHCARE
RoleStaff Count
Registered Nurses (RN)3
Licensed Practical Nurses (LPN)1
Physicians2
Volunteers1

15

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ROZE ROOM HEALTHCARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ROZE ROOM HEALTHCARE compares to hospices nationwide.

13.9 minutes

of nurse care per routine home care day, on average

That is the 67th percentile among hospices nationally. The national median is about 12 minutes.

8

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day13.9 min

    Ranks better than about 67% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends13.5%

    Ranks better than about 85% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life81%

    Ranks better than about 15% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits63.4%

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care23.8%

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months28.6%

    Ranks better than about 72% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care23.8%

    Ranks better than about 3% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice9.5%

    Ranks better than about 2% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)89th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$12,902 · 23rd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 31% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life31%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer39%
  • Heart and circulatory disease36%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice Care in San Bernardino

Roze Room Healthcare serves families throughout San Bernardino, California. They provide essential end-of-life care focused on comfort and dignity. Being located at 621 E Carnegie Dr, they are well-positioned to reach those in the local area. Hospice is about making every moment count when time feels short. The team works hard to manage pain and support emotional needs. It is a dedicated approach to a sensitive time. Families often find that early support makes a massive difference in their daily quality of life. That is the core goal here. They aim to bring peace to the home environment. Choosing the right partner is a big decision, but having local help nearby brings real comfort. When you need support, knowing a provider is just a short drive away can ease a lot of stress for everyone involved.

About ROZE ROOM HEALTHCARE

Roze Room Healthcare operates as a for-profit hospice provider. They have been Medicare certified since October 14, 2021. This certification means they meet federal standards for the care they offer. What most people do not realize is that all Medicare-certified providers must follow the same strict rules for patient care. Being a for-profit agency, they bring a specific business model to the hospice space. You might wonder what that means for your family. It usually means they focus on efficiency and clear service goals. They have been serving the community for a few years now. That is long enough to establish solid roots in the region. When you meet with their team, ask about their local staff. You want people who know the area and understand your specific needs. They are ready to answer your questions about their specific care plans.

Quality Performance

Roze Room Healthcare currently holds a 4/5 star rating from Medicare. This includes a 4/5 star rating for their quality of care based on the Hospice Care Index. This score shows they are performing well in key areas like pain management and patient visits.

Understanding Hospice Care in SAN BERNARDINO

San Bernardino is home to many hospice agencies, but each one has a unique culture. The thing is, the city has a high demand for these services. This means you have choices. You should look for a provider that feels like a good match for your family's values. Some agencies are smaller and offer a very personal touch. Others are larger and have more resources to handle complex medical needs. It is not just about the star rating. It is about how the staff listens to you. Do they return calls quickly? Are they kind when you are upset? These small interactions tell you a lot about the care your loved one will receive. Spend time talking to them. See how they handle your concerns. Your gut feeling matters just as much as the data on the screen. Take your time to decide.

What to Ask When Choosing a Hospice Provider

Choosing a hospice is a heavy task. Start by asking how quickly they can get a nurse to your home in an emergency. This is vital. You also need to know who will be on your care team. Will you see the same nurse every week? Consistency helps build trust. Ask them how they handle pain during the night or on weekends. Do they have someone on call 24/7? That is a deal-breaker for most families. Finally, ask for a clear list of what services they cover. You want to avoid surprises later on. Write these questions down before your meeting. It is easy to forget things when you are feeling stressed. Having a list keeps you focused and ensures you get the answers you truly need to make a safe, smart choice for your loved one.

Preserve Your Family's Story

Your loved one has a lifetime of memories and wisdom. Capture their voice, stories, and history now so they are never lost. It is a beautiful way to honor their journey and leave a lasting gift for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.