HospiceScout

SUNCREST HOSPICE INLAND EMPIRE

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
6465 SYCAMORE CANYON BLVD
RIVERSIDE, CA 92507
Ownership Type
For-Profit
Medicare Certified Since
August 4, 2021

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for SUNCREST HOSPICE INLAND EMPIRE
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Volunteers0

5

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what SUNCREST HOSPICE INLAND EMPIRE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how SUNCREST HOSPICE INLAND EMPIRE compares to hospices nationwide.

13.8 minutes

of nurse care per routine home care day, on average

That is the 66th percentile among hospices nationally. The national median is about 12 minutes.

39

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day13.8 min

    Ranks better than about 66% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.2%

    Ranks better than about 53% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life94.2%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits61.5%

    Ranks better than about 38% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care4.8%

    Ranks better than about 61% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months38.1%

    Ranks better than about 46% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care16.7%

    Ranks better than about 12% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.4%

    Ranks better than about 32% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$22,685 · 73rd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 49.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.3%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life49.3%
  • All care steps completed99.3%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer13%
  • Dementia29%
  • Heart and circulatory disease21%
  • Lung and respiratory disease11%
  • Stroke16%
  • Other conditions13%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Suncrest Hospice Inland Empire

Suncrest Hospice Inland Empire serves residents across the Riverside area. They provide compassionate end-of-life care focused on comfort and dignity. Their team works right in Riverside, California to support families during their most difficult moments. The staff offers medical care, emotional support, and practical help at home. They know that this time is hard for everyone involved. That is why they focus on keeping patients pain-free and comfortable. When you choose them, you get a local team that really knows the community. They are ready to step in and offer the care your loved one needs right now. It is all about making each day count for the patient and their family. You are not alone in this process, and having a local partner can make a world of difference for your peace of mind.

About Suncrest Hospice Inland Empire

This provider operates as a for-profit hospice agency. They have been Medicare certified since August 4, 2021. Being certified means they meet strict federal standards for safety and care. You can find their main office at 6465 Sycamore Canyon Blvd in Riverside. That is the place where their administrative team coordinates all patient services. For families, this history of certification is a good sign. It shows they follow the rules set by the government to keep patients safe. They have been serving the Inland Empire for a few years now. What most people do not realize is that hospice care is a team effort. You will likely meet nurses, aides, and social workers who all visit your home. The goal is to keep things simple for you. They handle the medical side so you can focus on being a family member again.

Top-Tier Quality Care

Suncrest Hospice Inland Empire holds a perfect 5/5 overall rating from Medicare. They also earned 5/5 stars for their quality of care. This means they perform very well on national safety and health standards.

Understanding Hospice Care in Riverside

Riverside is a large, busy area with many healthcare options. Finding the right hospice care here can feel like a heavy task. The thing is, all Medicare-certified hospices must follow the same basic rules. They all provide nurses, doctors, and spiritual support. But the way they deliver that care changes from one agency to the next. Some are large and spread out across the state. Others are smaller and focus on specific neighborhoods like Riverside. You should look for a provider that feels like a good fit for your family's personal values. And remember, you have the right to choose the provider that makes you feel most at ease. It is a big deal to find people you trust. Take your time to talk with them before you make any final decisions. That choice is yours to make.

What to Ask When Choosing a Hospice Provider

You probably have many questions, and that is completely normal. Start by asking how quickly they can arrive at your home if there is an emergency. You also need to know how they handle pain management during the night or on weekends. It is vital to ask who will be the main person you talk to when you have concerns. Finally, check if their staff lives nearby. Having someone close by can be a huge help when things change fast. Here is a simple list to get you started:

  • How fast can a nurse reach our home in an emergency?
  • Who is available to answer my questions at 2:00 AM?
  • How often will a nurse visit my loved one?
  • Can you help us with equipment like hospital beds or oxygen?

Ask these questions clearly. You deserve to get direct, honest answers from every provider you interview.

Keep Your Family Stories Alive

This time of life is about more than just medical care. It is about the memories you share. We can help you save your family's history and stories for the future.

Preserve Your Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.