HospiceScout

AVEEVA HOSPICE - EAST

ACHC AccreditedFreestanding Hospice

Provider Information

Address
3741 MERCED DR
RIVERSIDE, CA 92503
Medicare Certified Since
September 23, 2021

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for AVEEVA HOSPICE - EAST
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Volunteers1

6

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what AVEEVA HOSPICE - EAST reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how AVEEVA HOSPICE - EAST compares to hospices nationwide.

1

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

About AVEEVA HOSPICE - EAST

AVEEVA HOSPICE - EAST operates as a freestanding hospice provider for families in Riverside, California. They have served the area since September 2021. The team holds accreditation from the Accreditation Commission for Health Care. This group reviews hospice agencies to ensure they follow strict safety standards. It means a third party has checked their work. The agency maintains a small team. This includes one registered nurse and one licensed practical nurse. They also have one volunteer to support their mission. That is a small, focused staff. You can reach their office on Merced Drive for details about their specific care plans. Their team works to meet the needs of those in the 92503 area. Choosing a hospice provider is a major step. Families should look at these facts before making a final choice for their loved ones.

Provider Details

This agency is a freestanding hospice located in Riverside County. They officially became Medicare certified on September 23, 2021. The agency employs six people in total. Their staff includes one registered nurse and one licensed practical nurse. They also work with one volunteer. Accreditation from the Accreditation Commission for Health Care shows they meet specific industry standards. This commission sets rules for how hospice care should look. They check that agencies follow these rules every few years. It gives families a way to see that the provider values quality. You can call them at (951) 405-3012 to ask about their services. They focus on serving the local Riverside community. Ask them how their small team provides care during the day and night. It is helpful to know who will be at the bedside. Clear communication makes a big difference for everyone involved in care.

Quality Ratings Note

Official quality ratings for this provider are not yet available from Medicare. You should ask the agency directly about their internal quality goals and how they measure success.

What Is Hospice Care Like in RIVERSIDE?

Hospice care in Riverside focuses on comfort rather than a cure. It happens wherever the person calls home. This could be a house or a care facility. The goal is to manage pain and symptoms. Teams usually include nurses, doctors, and social workers. They help with physical needs and emotional support. Some agencies also bring in volunteers for companionship. You will find that hospice teams work on a plan built for the person. They adjust this plan as things change. Because this agency has a small team, you might have more consistent contact with the same nurse. That helps build a strong relationship over time. Most local hospice care follows the Medicare benefit rules. This means the costs for medicine and equipment are covered. It is a vital service for families in our area. Feel free to ask how they handle emergencies after hours.

What to Ask When Choosing a Hospice Provider

You have a right to ask questions before choosing a partner in care. Start by asking how quickly a nurse can arrive if a sudden problem happens at night. You should also ask who will be the main person you talk to for updates. Ask about their volunteer program and how those people help families. Another good question is how they handle medications. Do they deliver them to the home? It is also smart to ask about their backup staff. What happens if your main nurse is sick or away? You need to know that your loved one will still get care. Ask for a meeting with the team lead. This helps you see if your values align with their way of working. A good provider will answer every question clearly. They want you to feel calm and informed about the care provided.

Preserve Your Family Stories

Your family history is a gift. Capture your loved one's voice, memories, and stories today to keep them safe for future generations to cherish.

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