SERENITY RIDGE PALLIATIVE AND HOSPICE CARE
Provider Information
- Address
- 11239 TAMPA AVE SUITE 203
PORTER RANCH, CA 91326 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 16, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 2 |
| Volunteers | 1 |
10
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SERENITY RIDGE PALLIATIVE AND HOSPICE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
About Serenity Ridge Palliative and Hospice Care
Serenity Ridge Palliative and Hospice Care serves families in Porter Ranch, California. This provider operates as a freestanding hospice agency. They have been certified by Medicare since August 2021. Their team provides support for patients needing end-of-life care within the Los Angeles area. Hospice is about comfort and quality of life for your loved one. Finding the right fit for your family matters. We want to help you understand the options available at this location so you can make a clear choice.
Provider Background
Serenity Ridge Palliative and Hospice Care is a for-profit organization. It has held Medicare certification for several years. Being a for-profit entity means the agency operates under specific regulations set by the federal government. These rules ensure that all certified hospice providers meet a baseline of safety and care standards. This agency maintains a small team to support their patients. They employ ten people in total. This group includes three registered nurses and one licensed practical nurse. They also have two physicians on staff to oversee medical needs. One volunteer assists with their programs. You should ask how these staff members coordinate care for your loved one. Understanding the team structure helps you know who will visit the home. It is a simple way to get a clear picture of their daily operations.
Quality Ratings Note
What Is Hospice Care Like in Porter Ranch?
Hospice care in the Porter Ranch area focuses on comfort. It is not about curing an illness. Instead, the goal is to manage pain and symptoms while supporting the family. Serenity Ridge Palliative and Hospice Care uses a team approach to reach these goals. Their staff of ten includes medical experts like nurses and doctors. These professionals work together to create a care plan. They visit the patient where they live. This could be a private home or an assisted living facility. The team meets regularly to adjust the plan as needs change. Having a consistent team is helpful. They get to know the patient and the family well over time. This makes communication much easier during a difficult season. You deserve clear answers about how they handle after-hours calls and emergency needs.
What to Ask When Choosing a Hospice Provider
Picking a hospice agency is a big decision for any family. You should feel comfortable with the team you choose. Start by asking how many nurses will be assigned to your loved one. Find out how the team handles pain management on nights and weekends. Ask them to explain their response time for urgent calls. You should also ask how they support family members with grief. It is fine to request a meeting with a staff member. Ask about their experience with specific health conditions. A good agency will answer these questions with patience. They should provide clear details about their services. Take your time to compare your options. You are the best advocate for your family member.
Preserve Your Family Stories
Every life has a unique story worth keeping. Learn how to record memories and preserve your family history during this time.
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