HospiceScout

NELNAR HOSPICE CARE, INC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
1250 E WALNUT ST SUITE 250
PASADENA, CA 91106
Ownership Type
For-Profit
Medicare Certified Since
March 24, 2020

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for NELNAR HOSPICE CARE, INC
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)2
Physicians2
Volunteers2

9

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what NELNAR HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how NELNAR HOSPICE CARE, INC compares to hospices nationwide.

4.1 minutes

of nurse care per routine home care day, on average

That is the 1st percentile among hospices nationally. The national median is about 12 minutes.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day4.1 min

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.3%

    Ranks better than about 30% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life0%

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits96.8%

    Ranks better than about 2% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care2.9%

    Ranks better than about 74% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months97.1%

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)100th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$58,079 · 100th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Support in Pasadena

Nelnar Hospice Care, Inc. provides hospice services to families living in Pasadena, California. They focus on comfort and quality of life when a loved one faces a serious illness. The team works to manage pain and provide emotional support at home. This helps families spend meaningful time together during a difficult season. Hospice care is not just about medical needs. It is about honoring the person behind the illness. Choosing the right partner for this journey is a big step. Nelnar Hospice Care, Inc. serves the Los Angeles County area with a dedicated team. They offer care that respects the wishes of the patient and their family. Being close to home makes a difference for many. The goal is always to provide peace and dignity when it matters most. That is the heart of what they do every day in the community.

About Nelnar Hospice Care, Inc.

Nelnar Hospice Care, Inc. is a for-profit hospice provider. They have been certified by Medicare since March 24, 2020. This means they meet federal standards for the care they provide to patients. Being a for-profit agency is a common model in California. The thing is, every agency operates differently regardless of its tax status. You should look at how they communicate with your family. Do they answer your questions quickly? Are they available when you need them at night? These are the real markers of good care. Since they joined the Medicare program in 2020, they have gained experience serving the Pasadena area. Understanding their background helps you make an informed choice. It is smart to ask about their specific team members. You want people who share your values. Every family deserves a team that listens and responds with care.

Quality Ratings Snapshot

Nelnar Hospice Care, Inc. currently holds a 3/5 star overall rating from Medicare. Their quality of care rating is also 3/5 stars. This score comes from the CMS Hospice Care Index, which measures how well a provider meets patient needs. A 3-star rating shows they meet standard requirements for care quality.

Understanding Hospice Care in Pasadena

Pasadena has many resources for families dealing with end-of-life care. Los Angeles County is home to several providers, which gives you choices. But having choices can feel overwhelming when you are already stressed. The key is to find a team that feels like a good fit for your home. Hospice care is a specialized benefit covered by Medicare. It covers medications, medical equipment, and visits from nurses or aides. The team helps manage symptoms so the patient stays as comfortable as possible. What most people do not realize is that hospice can start sooner than you think. You do not have to wait for the final days to seek help. Many families find that early support makes a huge difference in their daily life. Getting help early allows the team to build a strong bond with the patient. That makes the whole process smoother for everyone involved.

What to Ask When Choosing a Hospice Provider

Finding the right provider takes a bit of research. Start by asking how they handle after-hours calls. You need to know that someone will answer if you have a crisis at 2 a.m. And ask about their team structure. Will you have the same nurse visiting, or will it change often? Consistency helps build trust during a very private time. You should also ask how they support the family members. Do they offer grief counseling or help with daily tasks? Some agencies provide volunteers to sit with patients, which gives caregivers a much-needed break. Finally, ask what their plan is for managing pain. Every patient has different needs, and the plan should be flexible. If an agency cannot answer these questions clearly, keep looking. You deserve a partner who is open, honest, and ready to support your family through every step of this path.

Preserve Your Family Stories

This time is about more than just medical care. It is a chance to honor a life well-lived and keep those precious memories alive for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.