HEAVENLY LOVE HOSPICE, INC.
Provider Information
- Address
- 183 N HILL AVE SUITE 202
PASADENA, CA 91106 - Ownership Type
- For-Profit
- Medicare Certified Since
- July 28, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
3
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEAVENLY LOVE HOSPICE, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEAVENLY LOVE HOSPICE, INC. compares to hospices nationwide.
9.2 minutes
of nurse care per routine home care day, on average
That is the 17th percentile among hospices nationally. The national median is about 12 minutes.
35
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.2 min
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.1%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life66.7%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits83.1%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care2.2%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months52.2%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$48,577 · 99th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 92.3% of patients or more. Most hospices score above 90 percent.
- Pain screening98.1%
- Pain assessment95.1%
- Breathing difficulty screening100%
- Breathing difficulty treatment98%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed92.3%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Heavenly Love Hospice, Inc.
Heavenly Love Hospice, Inc. provides compassionate end-of-life care in Pasadena, California. Their team serves families throughout Los Angeles County from their office on North Hill Avenue. They focus on comfort and dignity for those with life-limiting illnesses. Hospice care is about managing pain and supporting the emotional needs of patients. This provider works to ensure that every patient feels safe and cared for during their final months. They offer a team-based approach to improve the quality of life for both the patient and their loved ones. Families in the Pasadena area can rely on their expertise to navigate these difficult times with grace and clear communication.
About HEAVENLY LOVE HOSPICE, INC.
Heavenly Love Hospice, Inc. is a for-profit hospice provider. They have been Medicare certified since July 28, 2022. Medicare certification means they meet federal safety and care standards. Choosing a certified provider is an important step for any family. It ensures the agency follows strict rules for patient care and staff training. This provider is based in Pasadena and serves the local Los Angeles County community. Families should know that being a for-profit agency does not change the high standard of care they provide. They are committed to meeting the needs of their patients every day. You can feel confident knowing they operate under federal oversight to keep their services safe. They work hard to maintain their standing within the healthcare system to help your loved ones well.
Understanding Hospice Care in PASADENA
Hospice care in Pasadena focuses on comfort rather than a cure. It is a special type of care for people who are near the end of life. Patients often receive this care in their own homes. It can also happen in a nursing facility or a hospice house. The goal is to keep the patient pain-free and comfortable. A team of doctors, nurses, and aides works together to help the family. They also offer emotional and spiritual support for everyone involved. Pasadena has many resources for families facing these choices. You can find local support groups and community services to help you along the way. Hospice is a choice to make the most of the time you have left together. It helps families focus on love and peace during a very hard season of life.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice team is a big decision for your family. You should feel comfortable with the people who will care for your loved one. Here are some questions to ask during your first meeting:
- How quickly can a nurse get to our home if we have an emergency?
- What specific services do you offer for emotional and spiritual support?
- How do you manage pain and keep the patient comfortable?
- Can you explain how your team coordinates care with our primary doctor?
Take your time to talk with the staff. Ask them about their experience and their approach to care. Trust your instincts when you talk with them. You deserve a partner who listens to your concerns and answers your questions with kindness. A good hospice provider will be happy to explain their process to you.
Preserve Your Family Stories
Your loved one has a lifetime of memories and wisdom to share. Capturing these stories can be a beautiful gift for future generations to hold onto forever.
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