HEARTFUL HOSPICE CARE, INC
Provider Information
- Address
- 2500 E FOOTHILL BLVD, SUITE 206
PASADENA, CA 91107 - Medicare Certified Since
- January 13, 2022
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
3
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEARTFUL HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEARTFUL HOSPICE CARE, INC compares to hospices nationwide.
9.7 minutes
of nurse care per routine home care day, on average
That is the 22nd percentile among hospices nationally. The national median is about 12 minutes.
6
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.7 min
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.3%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits74.3%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.1%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months0%
Ranks better than about 97% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4.5%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$10,716 · 13th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 92.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment97.4%
- Breathing difficulty screening100%
- Breathing difficulty treatment94.0%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed92.5%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Heartful Hospice Care in Pasadena
Heartful Hospice Care, Inc. serves patients and their families throughout the Pasadena, California area. As a freestanding hospice provider, they offer support for those needing end-of-life care in the comfort of their own homes. The team has been certified by Medicare since January 2022 to provide these specialized services to the community. They focus on maintaining the highest standards for patient comfort and quality of care. Choosing a hospice provider is a significant decision for any family. You want to ensure the team you pick is ready to meet your needs with skill and care. This provider is located right on East Foothill Boulevard for easy access to families across Los Angeles County. Their role is to help you manage symptoms while keeping the focus on your loved one. They provide care that honors the person rather than just the medical diagnosis.
About HEARTFUL HOSPICE CARE, INC
This agency operates as a freestanding hospice, which means they specialize entirely in hospice services. They have been a Medicare-certified provider since 2022. The team consists of three staff members. This includes one registered nurse and one licensed practical nurse who handle the clinical needs of the patients. They do not currently use volunteers in their care model. Families should know that being Medicare-certified means the agency must follow strict federal rules for safety and care quality. These rules are designed to protect you. What matters most is how those rules translate into daily practice. You can expect them to follow a clear plan for pain management and emotional support. Because they are a smaller team, they can offer very focused attention to each person under their care. That is how they maintain their strong standing. They are committed to meeting the specific requirements set by federal health agencies every single day.
Quality Performance
What Is Hospice Care Like in PASADENA?
Hospice care in Pasadena brings medical professionals directly to where the patient resides. This allows for care in a familiar setting rather than a hospital room. The team manages pain and provides emotional comfort for the whole family. In this area, agencies like this one coordinate care with your own doctors to ensure everyone is on the same page. The staff here includes a registered nurse and a licensed practical nurse to handle clinical tasks. They work to keep the patient comfortable and calm. This is a very personal type of service. You will find that the goal is always to improve the quality of each day. Local hospice teams understand the specific resources available in Los Angeles County. They use these resources to get you the supplies and medicine you need without delay. It is all about making sure the patient feels safe and supported in their own home.
What to Ask When Choosing a Hospice Provider
It helps to have a list of questions ready when you interview a potential hospice team. First, ask how quickly a nurse can get to your home if an urgent problem arises at night or on the weekend. This is a major factor in peace of mind. Second, ask how they communicate with the family about changes in the patient's condition. You need to know who to call and how they will keep you updated. Third, ask about their experience with the specific health needs your loved one has right now. It is okay to be direct. They should explain their care process clearly and without using confusing medical jargon. Finally, ask what happens if the patient needs a higher level of care that cannot be managed at home. A good provider will have a clear plan for every step of the process. You deserve clear answers.
Preserve Your Family Stories
The time you spend with your loved ones is precious. We can help you capture and save the stories that define your family history for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
SOLID CARE HOSPICE AND PALLIATIVE SERVICES, INC
HOSPICE AND PALLIATIVE CARE OF CALIFORNIA, INC
HORIZON VIEW HOSPICE INC
TENDER LOVING HOSPICE CARE, INC
CORINTHIAN HOSPICE, INC
NELNAR HOSPICE CARE, INC
Helpful Guides for Families
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.