HEARTFUL HOSPICE CARE, INC
Provider Information
- Address
- 2500 E FOOTHILL BLVD, SUITE 206
PASADENA, CA 91107 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 13, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
3
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEARTFUL HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEARTFUL HOSPICE CARE, INC compares to hospices nationwide.
9.7 minutes
of nurse care per routine home care day, on average
That is the 22nd percentile among hospices nationally. The national median is about 12 minutes.
6
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.7 min
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.3%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits74.3%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.1%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months0%
Ranks better than about 97% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4.5%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$10,716 · 13th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 95.9% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment96.5%
- Breathing difficulty screening100%
- Breathing difficulty treatment98%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed95.9%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Support in Pasadena
Heartful Hospice Care, Inc serves families in Pasadena, California. They provide end-of-life care focused on comfort and dignity. Their team works to meet the physical and emotional needs of every patient. They aim to improve quality of life during a difficult time. Families in Los Angeles County can rely on their professional support. This team strives to bring peace to those in their care. They are dedicated to helping patients stay comfortable in their own homes. Choosing the right hospice is an important step for your family. Heartful Hospice Care offers local support for those who need it most. Their goal is to provide gentle care for every person they serve.
About HEARTFUL HOSPICE CARE, INC
Heartful Hospice Care, Inc is a for-profit hospice provider. They have been Medicare certified since January 13, 2022. Medicare certification means they meet federal safety and quality rules. This is important for families seeking reliable care options. Being for-profit means they operate as a business while following strict government standards. You can find their office at 2500 E Foothill Blvd, Suite 206, in Pasadena. Families should know that hospice care is about comfort, not a cure. It focuses on pain relief and emotional support for the whole family. Choosing a certified provider helps ensure that your loved one gets standard care. Their team is ready to answer questions about their specific services. You can reach them by calling (818) 795-9269 to learn more about how they help.
Understanding Hospice Care in PASADENA
Finding hospice care in Pasadena can feel like a big task. Many families feel overwhelmed when they start this search. Hospice care provides a team of nurses, aides, and social workers. They visit your home to help with daily tasks and pain control. It is a service designed to support both the patient and the family. In Los Angeles County, many families choose home-based hospice for comfort. This allows your loved one to stay in a familiar place. It also keeps them close to family and friends. You do not have to handle these challenges alone. Local providers are trained to guide you through the process step by step. They manage medications and offer spiritual or emotional support. This helps your family focus on spending quality time together instead of worrying about care details.
What to Ask When Choosing a Hospice Provider
You should feel confident in the care your family member receives. Ask these questions when you speak with a hospice agency:
- How quickly can your team come to our home if there is an emergency?
- What specific services do you offer to support family caregivers at home?
- How do you manage pain and other symptoms for your patients?
- What is your process for checking in with families after hours?
These questions help you understand how a team works. Good communication is the key to a positive experience. You deserve a provider who listens to your needs and concerns. Do not be afraid to ask for clarity on any part of the care plan. Your peace of mind is very important during this transition. Take your time to find a partner who feels right for your family.
Preserve Your Family Stories
Your family history is a gift that should be kept safe. We can help you record precious memories and stories during this time.
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Helpful Guides for Families
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
How to Choose a Hospice Provider: A Family’s Complete Guide
Feeling overwhelmed? Our hospice selection guide helps you compare providers, understand Medicare benefits, and make the best choice for your loved one today.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.