HospiceScout

VALLEY CREST HOSPICE, INC

Provider Information

Address
18531 ROSCOE BLVD #208
NORTHRIDGE, CA 91324
Ownership Type
For-Profit
Medicare Certified Since
June 30, 2015

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Care in Northridge

Valley Crest Hospice, Inc. serves families throughout Northridge and the surrounding Los Angeles area. They provide end-of-life support focused on comfort, dignity, and quality of life. The team works to manage pain and symptoms while offering emotional support. They walk beside you during a very difficult season. Choosing care is a deeply personal decision. You need a partner who listens and acts with kindness. That is what this team aims to do every single day. Their presence in the community provides a vital resource for those dealing with a life-limiting illness. They handle the medical details so you can focus on being a family again. It makes a real difference when you have help nearby. You do not have to carry this burden alone.

About Valley Crest Hospice, Inc.

This provider has been Medicare certified since June 30, 2015. That means they have nearly a decade of experience meeting federal standards. They operate as a for-profit organization. Some families wonder if that matters. The truth is, both non-profit and for-profit groups must meet the same strict quality rules to keep their certification. What matters most is how they treat your loved one. You should look for a team that feels like the right fit for your specific needs. They are located on Roscoe Boulevard in Northridge. Being local means they can respond quickly when you need them most. That is a big deal when symptoms change fast. Check their history and ask about their specific approach to care. They have a solid foundation built on years of service to the Los Angeles area.

Quality Performance

Valley Crest Hospice, Inc. holds a 4 out of 5 star overall rating from Medicare. They also earned a 4 out of 5 star rating for their quality of care. This score comes from the Hospice Care Index, which measures how well providers handle patient needs. A four-star rating shows they are performing well above the average in key areas.

Understanding Hospice Care in Northridge

Finding the right care in a busy place like Los Angeles can feel like a maze. The good news is that hospice is a standard benefit under Medicare. It covers the medical team, medicine, and equipment. Many people wait too long to call because they think hospice is only for the very last days. That is a mistake. The best care happens when you start early. A good team can help manage pain and anxiety for months. They provide relief for the person who is sick. They also provide much-needed rest for the caregivers at home. In Northridge, you have access to many choices. But keep in mind that quality matters more than just proximity. Look for a team that communicates clearly and respects your family goals. It is your right to ask questions until you feel comfortable with your choice.

What to Ask When Choosing a Hospice Provider

You should never feel rushed when picking a provider. Take a deep breath. Start by asking how quickly a nurse can reach your home in an emergency. This is vital. You also want to know who will be on your primary care team. Will you see the same doctor or nurse regularly? Continuity builds trust. Ask how they handle pain management during the night or on weekends. Do they have a 24-hour phone line with a real person? You need to know that support is there when the sun goes down. Finally, ask what their philosophy is regarding family involvement. You want a partner, not just a visitor. Make sure their values match your own. If something feels off, listen to that feeling. You are the expert on your loved one's needs.

Preserve Your Family Stories

Your loved one has a lifetime of wisdom and memories. Capturing these stories now creates a beautiful gift for future generations to cherish forever.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.