VALLEY CREST HOSPICE, INC
Provider Information
- Address
- 18531 ROSCOE BLVD #208
NORTHRIDGE, CA 91324 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 30, 2015
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what VALLEY CREST HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how VALLEY CREST HOSPICE, INC compares to hospices nationwide.
13.4 minutes
of nurse care per routine home care day, on average
That is the 62nd percentile among hospices nationally. The national median is about 12 minutes.
13
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.4 min
Ranks better than about 62% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends12.7%
Ranks better than about 82% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life87.5%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits75.6%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.1%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months45.5%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6.1%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice6.1%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$45,649 · 99th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 95.7% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment95.7%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed96.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Heart and circulatory disease67%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Care in Northridge
Valley Crest Hospice, Inc. serves families throughout Northridge and the surrounding Los Angeles area. They provide end-of-life support focused on comfort, dignity, and quality of life. The team works to manage pain and symptoms while offering emotional support. They walk beside you during a very difficult season. Choosing care is a deeply personal decision. You need a partner who listens and acts with kindness. That is what this team aims to do every single day. Their presence in the community provides a vital resource for those dealing with a life-limiting illness. They handle the medical details so you can focus on being a family again. It makes a real difference when you have help nearby. You do not have to carry this burden alone.
About Valley Crest Hospice, Inc.
This provider has been Medicare certified since June 30, 2015. That means they have nearly a decade of experience meeting federal standards. They operate as a for-profit organization. Some families wonder if that matters. The truth is, both non-profit and for-profit groups must meet the same strict quality rules to keep their certification. What matters most is how they treat your loved one. You should look for a team that feels like the right fit for your specific needs. They are located on Roscoe Boulevard in Northridge. Being local means they can respond quickly when you need them most. That is a big deal when symptoms change fast. Check their history and ask about their specific approach to care. They have a solid foundation built on years of service to the Los Angeles area.
Quality Performance
Understanding Hospice Care in Northridge
Finding the right care in a busy place like Los Angeles can feel like a maze. The good news is that hospice is a standard benefit under Medicare. It covers the medical team, medicine, and equipment. Many people wait too long to call because they think hospice is only for the very last days. That is a mistake. The best care happens when you start early. A good team can help manage pain and anxiety for months. They provide relief for the person who is sick. They also provide much-needed rest for the caregivers at home. In Northridge, you have access to many choices. But keep in mind that quality matters more than just proximity. Look for a team that communicates clearly and respects your family goals. It is your right to ask questions until you feel comfortable with your choice.
What to Ask When Choosing a Hospice Provider
You should never feel rushed when picking a provider. Take a deep breath. Start by asking how quickly a nurse can reach your home in an emergency. This is vital. You also want to know who will be on your primary care team. Will you see the same doctor or nurse regularly? Continuity builds trust. Ask how they handle pain management during the night or on weekends. Do they have a 24-hour phone line with a real person? You need to know that support is there when the sun goes down. Finally, ask what their philosophy is regarding family involvement. You want a partner, not just a visitor. Make sure their values match your own. If something feels off, listen to that feeling. You are the expert on your loved one's needs.
Preserve Your Family Stories
Your loved one has a lifetime of wisdom and memories. Capturing these stories now creates a beautiful gift for future generations to cherish forever.
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Understanding Medicare Hospice Benefits: A Family Guide
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Some stories are worth writing down
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