SERENITY HOSPICE AND PALLIATIVE CARE
Provider Information
- Address
- 9017 RESEDA BLVD SUITE 211, NORTHRIDGE
NORTHRIDGE, CA 91324 - Ownership Type
- For-Profit
- Medicare Certified Since
- April 20, 2022
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 2 |
8
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SERENITY HOSPICE AND PALLIATIVE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SERENITY HOSPICE AND PALLIATIVE CARE compares to hospices nationwide.
14.3 minutes
of nurse care per routine home care day, on average
That is the 70th percentile among hospices nationally. The national median is about 12 minutes.
5
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.3 min
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends12.6%
Ranks better than about 82% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life83.3%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits52%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.3%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months6.3%
Ranks better than about 96% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care25%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)83rd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$16,972 · 44th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Northridge
Serenity Hospice and Palliative Care provides end-of-life support to residents in Northridge, California. They focus on comfort, dignity, and quality of life for patients facing a terminal illness. Their team serves families throughout Los Angeles County with dedicated medical and emotional support. Choosing a hospice provider is a deeply personal decision. You want a team that feels like an extension of your own family. That is exactly what they aim to do. By managing pain and symptoms, they help patients spend more meaningful time with their loved ones. It is about making every day count. Whether you are at home or in a care facility, they bring the support directly to you. They understand the unique rhythm of life in the San Fernando Valley. This local presence allows for quick responses when families need them most. You are never alone in this journey.
About SERENITY HOSPICE AND PALLIATIVE CARE
Serenity Hospice and Palliative Care operates as a for-profit provider. They have been Medicare certified since April 20, 2022. This certification means they meet strict federal standards for patient care and safety. Being a for-profit agency does not change their mission to serve. It simply describes their business structure. Many families find comfort in knowing a provider has passed federal inspections. What matters most is how they treat your loved one every single day. Here is the thing—every hospice agency must follow the same Medicare rules. You should focus on how the staff communicates with your family during difficult moments. Do they listen? Do they explain things clearly? These are the real markers of quality care. Since they are based in Northridge, they have deep ties to the local community. They know the area well and are ready to assist you with local resources and support networks.
High Quality Standards
Understanding Hospice Care in NORTHRIDGE
Finding the right care in a busy area like Los Angeles County can feel like a challenge. Northridge has several options, but you need one that fits your family's specific needs. Hospice is not just about medical care. It is about supporting the whole person and their family caregivers too. Most people think hospice is only for the very last days of life. That is a common myth. In reality, you can start hospice care sooner to get better symptom control. The goal is to keep your loved one comfortable and peaceful at home. And that is a big deal for everyone involved. By using local providers like Serenity Hospice and Palliative Care, you get a team that can visit your home quickly. They know the local hospitals and pharmacies, which makes life much easier for you. You deserve a team that makes the process smooth and simple.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask questions before you sign anything. Start by asking how quickly a nurse can get to your home after a call. You need to know that help is available 24/7 if an emergency happens. Ask how they handle pain management and if they have a doctor available to talk. It is also smart to ask about their volunteer services. Many families find great comfort in having a volunteer sit with their loved one. Finally, ask them how they involve family members in the care plan. You know your loved one best. A good hospice team will always listen to your input. Do not feel rushed to make a choice. Take your time to find the right fit for your family. A good provider will be happy to answer all your questions with patience and care. That is the standard you should expect.
Preserve Your Family's Story
This time is about more than care—it is about the legacy of a life well-lived. Capture your family's history and favorite stories to hold onto for the years to come.
Start Your StoryOther Hospice Providers Nearby
LUMEN HOSPICE, INC
PREMIER HOSPICE, INC.
HONEST HOSPICE
TRAM HOSPICE CARE, INC
BRAVO HOSPICE AND PALLIATIVE CARE
AMERI HOSPICE CARE, INC
Helpful Guides for Families
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
How to Start Hospice Conversations: A Practical Guide
Learn how to start hospice conversations with your loved ones. Get expert scripts, signs it is time, and tools to find quality care near you with Hospice Scout.
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.